Life Assure Medical Alert Reviews 

I feel they take advantage of the elderly. My 91 year old uncle has been billed for almost five years. 40$ per month, so approximately $2400….. he sold his home and went into long term care and the device was lost in the move. LTC has their own bracelets. So he has not used their device ever and continued to pay on it for years after selling his property. So he tried to cancel, but they want the device back and because it’s missing they will only cancel if he buys another device at the price of $400 and then returns the new device! He’s paid $2400 to them on a $400 device! No compromise at all.

I like the fact that when my mom falls lifeassure makes sure they call her and me in a timely manner.

Great service, product and staff .

In August I ordered and received two medic alert devices from Life Assure for myself and my partner. They did not work because of the unreliable cell service in our home. After testing with Life Assure representative I was told that they obviously would not work for us and to return the devices for a refund. I did that but only received a partial refund (less than half the initial charges). After contacting Life Assure several times I have been informed today that they cannot refund the rest of the charges because the devices were activated when shipped and we had them for several days so I was not entitled to the additional refund. That makes no sense as the devices nover worked for us. I asked to speak to a Manager and was not allowed to.

Delivered exactly what I was looking for. Gives me peace of mind and confidence.

The pendant gives me and my siblings peace of mind. As well for my mother as now she s not alone should she need help.

Their service is absolutely great- courteous & helpful-The only thing that bothers me is the constant sales Pitch for different insurances. Probably more so for me because of my hearing problem esp. on the telephone. and the faster they speak. the more difficult it becomes-I really want it to stop

I chose Life Assure because it offered me the best chance of comfortably living on my own in my own home. I’m enjoying using Life Assure and would add that sleeping with the device is very comfortable.

It is supposed to save my life in case I ever need help. I press the button and speak to someone in case of an emergency.
It works. I wear it on my waist during the day and evening tilĺ bedtime and at night I charge the fob and it tells me that it's charging.

It gives me comfort

Thank you for everything you do.

My Life Assure pendant is the only item I have ever purchased over the phone. The rep was incredibly pleasant and well versed in this product. I have owned the pendant for about two months now. Luckily, I have not had a medical incident. However, I know it works as my cat knocked it off of my dresser and the alarm went off. I live alone and feel confident that, in an emergency, Life Assure is there to help.

People I spoke to at Life Assure were very friendly and helpful.
Answered all my questions to my satisfaction.

Everything has gone well thus far. One small glitch, however, when I called customer service to inquire about connecting the alert device to my cellphone, the person with whom I spoke spoke English poorly and we couldn’t understand one another. She ended our conversation saying that “the app doesn’t work on all phones” and left it there. This felt like a move on her part to end our awkward conversation. Still not connected to my iPhone.

I am feeling safer since installing this app.

Always very quick to respond to alerts. Thankfully all " false alarms" so far. I feel very safe and secure wearing my device. Grateful for the peace of mind.

Responsive telephone people who are very pleasant and helpful. I've no complaints!

We purchased the device when I went away for four days. We felt it would be helpful for my husband if he needed help when I was away. Since I am around most of the time he doesn't use it that much. He does put it on if he goes for a walk in the area & I don't go with him.

The fall detection device doesn't always work the battery doesn't last as long as they say

My device is working well, holds its charge and the best part I have not had to use it in an emergency. I am confident it will be there when I need it