Librio Reviews 

848
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the personalized books, describing them as thoughtful and meaningful gifts that bring genuine joy to family members. Consumers often mention that the stories are deeply engaging and the colorful illustrations are exceptionally gorgeous. Reviewers also highlight the exceptionally smooth and easy ordering process alongside remarkably fast delivery times, even when shipping overseas. Many people truly appreciate the charming packaging and the delightful attention to detail that ensures each purchase becomes a cherished keepsake. Buyers consistently report that the customer service team is friendly and helpful throughout the entire journey.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wonderful quality, beautiful... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers frequently highlight the... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently fast shipping times and orders... See more

Order

Customers had positive experiences with order, highlighting that the entire process was easy, thorough, and... See more

Service

Customers consistently note positive experiences with service, describing interactions as friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have gifted two of the first 100 words books. One to a newborn who isn’t yet onboard (but his dad is!) and one to a two year old. I constantly get videos of him practicing his Spanish with mum and d... See more

Rated 5 out of 5 stars

The most beautiful gift ever could imagine. Order for my boyfriend fro Christmas as a story with my daughter. They had option in Portuguese and it's amazing cz he is Brazilian and it's just made it e... See more

Rated 5 out of 5 stars

Amazing website. The book meant to be for my husband and for our daughter and I thought that will be a gift for Christmas for him. It came sooner than I expected but in a good way, came one day before... See more

Rated 5 out of 5 stars

I love Librio! So far I have made 2 purchases and both were quite delightful! The service was so friendly and helpful and delivery just as I was told it would be. The books are wonderful and so... See more


Company details

  1. Book Publisher
  2. Children's Store
  3. Children's Toys Store
  4. Gift Shop

Written by the company

Personalised children’s books. Fanatical about quality and social responsibility. We donate to literacy charities for every book sold. 100% Recycled Paper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(848)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Librio

I love Librio! So far I have made 2 purchases and both were quite delightful!
The service was so friendly and helpful and delivery just as I was told it would be.

The books are wonderful and so charmingly wrapped. I plan to continue buying from Librio.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loved this book


Absolutely loved this book! The quality is excellent, the illustrations are beautiful, and the personalization made it feel so special. It was a wonderful gift, and seeing the recipient’s excitement was priceless. The book has become a keepsake we’ll treasure for years. Highly recommend!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

The book was really very well made and…

The book was really very well made and the option to put a personal message made it even more special. My wife loved it and my young daughter had fun looking at the images. It was relatable and touching to sa the least. Perfect gift for Mother’s Day.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care

They have a very caring and human customer support. They helped me immediately with my issue and were extremely kind. Haven’t received such good customer support in a while.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Order number 000962153

Order number 000962153
Excellent communication and customer service - they are very responsive and team Librio truly care to create something special . I love their products and their approach to customers . Fantastic gifts !

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantabulous Book!

The personalised book I ordered was fantabulous! Lovely quality, a real treat for my godson. Librio is excellent to deal with, great service, reliable. The products (I've had a few) are first rate. Thank you Eddie and all the creatures x

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I have gifted two, will be back for more!

I have gifted two of the first 100 words books. One to a newborn who isn’t yet onboard (but his dad is!) and one to a two year old. I constantly get videos of him practicing his Spanish with mum and dad and it fills me with joy. As a native Spanish speaker in the UK, knowing the next generation is able to lean with a book made especially for them makes me the happiest alive. Delivery was excellent, just a 10/10 experience.

4 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look