My experience was amazing Meeting Jeremy and yuliya at the Body Mind and Spirit show, they were so lovely and explained everything about the LEREDD So much so that I bought 4 products and intend... See more
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Best Red Light Therapy Devices in Australia Leredd provides industry-leading red light therapy devices designed in Melbourne, suitable for home use and clinical applications. Whether improving overall health or supporting recovery from specific conditions, Leredd products deliver powerful Red & Near-infrared light to stimulate natural healing. For those wondering where to buy red light therapy, Leredd’s website showcases a comprehensive range of options for every budget and lifestyle. Why Choose Leredd for Red Light Therapy As the #1 rated red light therapy supplier on Trustpilot, Leredd distinguishes itself by delivering superior before and aftercare for Australian and New Zealand customers, ensuring a personalised journey from purchase through results. All Leredd products are designed with clinical standards in mind and have helped thousands find relief and enhanced well-being. Red Light Therapy Clinic Melbourne If searching for a red light therapy clinic in Melbourne, Leredd’s clinical locations and flagship products provide access to advanced therapeutic care overseen by specialists. Whether booking a session or exploring the best red light therapy devices for personal use, Leredd has solidified its reputation as Australia’s trusted supplier and clinic. Where to Buy Red Light Therapy in Australia Australians wondering where to buy red light therapy need look no further than Leredd, the trusted choice for quality, reliability, and customer support. Visit Leredd Red Light Therapy online to explore device options, compare features, and book clinical sessions for the ultimate wellness experience in Australia and New Zealand. Compare leading brands on Leredd's website under the blog section. https://leredd.com/red-light-therapy-comparison-from-trustpilot-independent-supplier-reviews/ For proven results, market-leading products, and expert care, Leredd Red Light Therapy remains Australia’s premier source for the best red light therapy devices.
1/99 Brewer Road, 3204, Bentleigh, Australia
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Great product, the boot is fantastic. I’ve been using the boot twice a day for six weeks and the battery is still going strong
Great service, excellent product delivered on time and it is a brilliant unit
Extremely professional team. Prompt delivery, 2 days within ordering and amazing product . Thank you
Ordering was easy and straight forward.
Order was shipped and delivered relatively quickly with no dramas.
Easy to understand, description of products.
Fast delivery.
My clients love the IR wrap.
I’m as skeptical as they come, but I figured—what have I got to lose? So, I decided to give it a try. It’s still too early to say whether the product works, but I have to say, LEREDD has been fantastic to deal with. Their communication is excellent, and they show a strong commitment to customer service. If you’re open-minded enough to give their products a shot, I’d definitely recommend them!
Reply from leredd.com
I rang & inquired if there was one available & I wanted to pick one up asap. Julia said there was & she waited till I arrived 6 pm that day & I picked it up. Thanks Julia
Reply from leredd.com
Great products, unlike competitors products we were able to meet in person and be shown the products, a full explanation and any questions answered, even to the point of where they brought out a spectrometer and demonstrated the performance of each product we purchased, it’s so good to deal with people of whom you can trust on a personal level.
We have had some pretty awesome results already, with one in particular with our son who had major pelvic surgery and after two days still didn’t have proper circulation in his right leg, after two 20 minute sessions with the R&B flex mat over a 10 hour period full circulation and temperature was restored to his leg, pretty amazing stuff.
Travis.
Reply from leredd.com
Quality products, great service and the ability to try before you buy is what I like about this company. Also the fact that their products, some of which are not available elsewhere, are designed both for clinical and home use.
Reply from leredd.com
Easy website to navigate. Speedy delivery. And most importantly, I'm getting benefit from using the LLLT.
Definitely on the near infrared Led's in pulse mode, getting pain and inflammation relief after each of 2 or 3 x 15minute treatments daily.
Reply from leredd.com
Leredd staff were very helpful from the start. They made sure my order was delivered on time as we are only visiting Melbourne for a short trip. They are very accommodating and helpful. Thanks Julia and Georgie for all your assistance. Highly recommended and having a contact number to call and actually answered is a great help.
Reply from leredd.com
Delivery was amazing, they posted on a Saturday and I received my order on Monday. The mask is amazing, I would recommend them highly. Fabulous product and service and they’re based in Melbourne!! Always a huge plus in my opinion.
Reply from leredd.com
Made my knee pain under control Healed an infection of the tongue and improving fungul infection of finger and I think it helps improving circulation
Reply from leredd.com
Highly recommend LeRed for this device. After MUCH research I ended up taking advantage of black friday sales and purchased the new face panel from this company. Communication was excellent, with a real name behind the email and VERY fast shipping. I have been using the panel on my face consistently 6 nights a week for about 3 weeks and have noticed a difference in my skin texture, seems more hydrated. Love that it has different options for different issues, this is the only panel I found that has more than just the NIR and red light options. Would highly recommend this company as it is Australian owned and located and from my experience prioritises quality and genuine service.
Reply from leredd.com
Easy to order.Quick easy delivery. Only suggestion is a booklet detailing how to use the red light (how often, how far to sit away,clothes on/off etc)
Reply from leredd.com
Very disappointed with the product and quality. The company does not honour it's return policy, proceeding through fair trading for refund.
Have reached out the company providing all the information, even photos of the product and yet I was told as long as I purchase the new mask in one day I will receive my refund for the old mask otherwise I will not get a refund. A company that puts conditions on a customer purchase, refunds and exchanges isn't a trust worthy company.
I have seen other comment mentioning similar experiences. Don't buy from LEREDD
To the company's response:
The way they are handling this request of return and now the reply to my original feedback shows the lack of professionalism. I am happy provide all the emails and responses. Shaming someone of their financial situation just isn't Australian of a company. I am still waiting for the company to send me a return instructions for the original mask. As I mentioned the quality of the product isn't up to standard, the battery quality is poor, I have had to recharge it after one use. The company asked me is the mask in return condition with no damage to it and I confirmed yes it is in return condition.
Don't waste your time with a company shaming customers of financial services
To LEREDD latest response:
Unfortunately your response shows equal respect is not extended to customers with genuine complaints. My complaint is 100% genuine but your lack of genuinity as a trusted business shows through your responses. However I feel as though this back and forth is going no where and I honestly feel like I'm dealing with children that cannot take critical criticism.
Again a warning for anyone, don't purchase from a business that does not respect and trust its customers.
Also not to mention putting my full name without my consent is a breach of privacy.
Reply from leredd.com
Customer service and products have been top grade.
I continue to enjoy using the red light therapy pad and I love that it does not have a plastic cover over the lights as some others have.
If you want to use a red light therapy pad, I encourage you to consider buying it from LEREDD.
Reply from leredd.com
I have osteoarthritis in my finger joints and after using Leredd's G-Puck12 twice a day for about a week the swelling has visibily subsided. Better yet, my fingers are no longer stiff when I wake up in the mornings.
I'm really impressed with the technology behind Leredd's products and their friendly service. Before purchasing, I researched several other light therapy brands. I liked that Leredd's website presented their product information in a credible way with references to academic papers and their competitive pricing. Delivery was fast and when I had a few queries, Georgie replied promptly and was very helpful.
Based on my experience, I would highly recommend Leredd's products.
Reply from leredd.com
Easy transaction, quick delivery and accessible for video zoom call for follow up questions. Friendly and helpful. Booties are great but I realized they do not have an intensity setting like the pad I purchased. I am happy with my purchase.
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