The lady who provided us with the cars at short notice was extremely helpful in providing us with two cars. We had booked two cars with another provider and because our plane had been delayed by storm... See more
Company replied
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Everything went smooth, car was clean and worked well. Big plus is that lockaouto didn't need deposit or credit card (just debit). Emanuel was helpful and had a positive attitude which boosted our... See more
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We've got a super new Renault Clio,only 7500 km, nice car, good service. Second time with this company. Satisfied so far. No deposit needed, only 0.01 cent blocked on a card. Make sure you mention you... See more
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We had an amazing experience with Locauto! Everyone was incredibly friendly and welcoming from the moment we arrived. They offered us a very competitive price and made sure we got a car in exactly the... See more
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Company details
About Locauto Group
Written by the company
🚙 Locauto Group: la mobilità su misura, 100% italiana
Da oltre 45 anni siamo un punto di riferimento in Italia per chi cerca soluzioni di noleggio auto e veicoli commerciali a breve, medio e lungo termine, flessibili e affidabili.
Siamo un gruppo 100% italiano, con una rete di circa 110 uffici di noleggio presenti nei principali aeroporti ✈️, stazioni ferroviarie 🚆 e città 🏙️; dal 2013 partner per l’Italia di Enterprise Mobility, leader mondiale nel noleggio auto 🌍.
Abbiamo rivoluzionato il noleggio tradizionale rendendolo più smart e digitale, grazie a servizi innovativi come:
- ⏱️ SMART CHECK-IN, per ritirare il veicolo direttamente in parcheggio, senza attese
- 🐾 BAU THE WAY, per viaggiare con il proprio amico a quattro zampe
- 🧑🎓 LOCAUTO YOUNG, pensato per chi ha appena conseguito la patente
In più, con il nostro programma fedeltà MYLOCAUTO FRIENDS 🎁, premiamo la fiducia dei nostri clienti con sconti e vantaggi esclusivi.
Che tu sia un privato 👤, un’azienda 🏢 o un professionista 💼, siamo il partner ideale per muoverti in totale libertà 🚙.
🚙 Locauto Group: tailor-made mobility, 100% Italian
For over 45 years, we have been a point of reference in Italy for those seeking flexible and reliable car and commercial vehicle rental solutions for the short, medium, and long term.
We are a 100% Italian group, with a network of around 110 rental offices located in major airports ✈️, railway stations 🚆, and cities 🏙️; since 2013, we’ve been the official partner in Italy of Enterprise Mobility, the global leader in car rental 🌍.
We have revolutionized traditional car rental by making it smarter and more digital, thanks to innovative services such as:
- ⏱️ SMART CHECK-IN, to pick up your vehicle directly in the parking lot, with no waiting
- 🐾 BAU THE WAY, to travel with your four-legged friend
- 🧑🎓 LOCAUTO YOUNG, designed for new drivers
Plus, with our MYLOCAUTO FRIENDS 🎁 loyalty program, we reward our customers’ trust with exclusive discounts and benefits.
Whether you’re a private individual 👤, a company 🏢, or a professional 💼, we are the ideal partner to move with total freedom 🚙
Contact info
Unisciti a MyLocauto Friends
4.7
Excellent
216K reviews
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Knowledgeable
Knowledgeable, extremely accomodating and understanding staff, wonderful office atmosphere, tehy even kept the office open past their lunch time to make sure we received the best service. Thank you
18 July 2026
Excellent customer service
Excellent customer service
My reservation at Dollar rent a car had been cancelled and your company was able to provide me with a vehicle in short order.
My service representative was very helpful
16 July 2026
David received my car in milan and he…
David received my car in milan and he did an awesome job with the checkout process. Everything was very smooth with this company. I would recommend it.
23 July 2026
Unprompted review
Good service
Good service, you dont need to have credit card to book the car. Everything went smoothly.
23 July 2026
Everything was good
Everything was good, the car was in good condition and everything went just fine. I recommend.
23 July 2026
Great rental
Easy from start to finish. Car ready on time, clean and practically brand new. Staff pleasant and easy to deal with. Drop off quick and simple.
23 July 2026
Simple guidelines to follow
Simple guidelines to follow. Staff were very friendly and all spoke great English. Will use them again
23 July 2026
Fast and simple.
14 July 2026
Personale in sede collaborativo e gentile
Personale in sede collaborativo, gentile e disponibile
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick and efficient service with a very…
Quick and efficient service with a very helpful operator who gave us options on car choices.
6 July 2026
Reply from Locauto Group
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
After being denied a reserved car in…
After being denied a reserved car in other company for not having a international driver license, I found a helpful person at Locauto desk who provided us with a nice car (Ford Puma) for our 11 days trip. Staff at pick up/return location point very kind and helpful
23 July 2026
Reply from Locauto Group
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Great experience with Locauto during…
Great experience with Locauto during our holiday in Garda. The car was clean, modern and comfortable, and the whole rental process was straightforward and hassle-free. The only improvement would be clearer directions for dropping off the car at Bergamo Airport, particularly due to the ongoing roadworks. Overall, very satisfied and would use Locauto again.
23 July 2026
Reply from Locauto Group
Thank you for your feedback! Fausto
everything was perfect thank you
23 July 2026
Reply from Locauto Group
Hey, thank you so much for your kind words. we hope to see you soon! Erika
5 star if returns bay was better signposted
Very helpful staff easy booking over internet once Irish address was accepted on system manually input by Locauto staff. Would be five stars if it wasn't for three frustrating laps of Malpenza airport trying to find the return bay. Eventually followed bright yellow Hertz sign to find it! Car return fast and simple procedure would definitely use Locauto again for efficient service and competitive prices.
23 July 2026
Friendly staff
Friendly staff, clear instruction, pick up and drop of were efficient.
Pick up location was a bit far, rest all good.
23 July 2026
Reply from Locauto Group
We're happy to hear you had a great time in Italy. See you soon, Ginevra
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