Lobosjewelry Reviews 

322
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, beautiful craftsmanship, and stunning appearance of the jewelry pieces they purchase. Buyers often mention that the support team is friendly and always ready to assist with any questions or sizing needs. However, some reviewers were not happy with unexpected delivery delays and shipping times that took much longer than promised. A few other people also felt that certain items broke too easily due to weak locks or delicate materials. Some customers additionally noted that customer service was unhelpful or unresponsive when handling refund requests for damaged orders.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about quality and design. While... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the jewelry pieces... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers highlight fast... See more

Order

Reviewers express mixed feelings regarding their order experiences. While some consumers report fast... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary significantly. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

That’s very good quality and looks nice but the delivery it’s not actually good enough in website you guys tell 1 -2 delivery but it’s make it 6-7 days delivery


Company details

  1. Jewelry Store
  2. e-Commerce Service
  3. Fashion Accessories Store

Written by the company

At Lobosjewelry, we believe in the power of jewelry to connect people from different cultures. Our vision is to unite individuals who share a deep love for jewelry, celebrating artistry, craftsmanship, and beauty.


Contact info

3.9

Great

TrustScore 4 out of 5

322 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(322)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the juwelery

Love the juwelery! And the fact they send you an email wiht how to clean the it and when not to wear it to prevent damaging!

24 June 2026
Unprompted review
Rated 1 out of 5 stars

DONT BUY HERE! ITS A SCAM

I order here. They told me the shipping would take 3 days max. It took more than 2 weeks because they did not ship it. Then when I finally got my order 13 days after it broke already. I've worn the product maybe 5 times. I just had a work dinner. And suddenly my bracelet falls to the ground. I contacted them and asked for my money back as stated on the website. But then I am told that they can only provide a replacement. But this one will break again quickly too.

DO NOT BUY HERE!!!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, because my earrings took 2 weeks to ship with me because the shipping company took so long and didn’t wanted to deliver it to my adress so, Lobos customer support took care of it for me, they contacted the shipping company reconfirmed my personal information in order for me to receive my earrings which I did!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Overall amazing products with precise quality, the bracelet was perfect!. Great customer service, I had a couple questions and it was very easy to contact them, very quick replies also

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recieved a beautiful jewelry piece. Unfortunately due to circumstances the piece broke, i reached out to the customer service because of the lifetime guarantee. They responded very quick and were so helpful, i got send a new one!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service

Fast delivery and the chains I ordered were beautiful but one chain was missing pieces and they handled everything perfectly. I will be shopping again with Lobos!!!!

15 April 2026
Unprompted review

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