JT-Products Reviews 

733
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

They sell great products. All topnotch quality brands. I was waiting unfortunately longer than i expected. But it was out of there hands. My part was on backorder. Also a delivery from the USA.... See more

Rated 5 out of 5 stars

Absolutely fabulous company from start to finish. I ordered a Endura Motorsport - Rebuild Kit HPFP for my Audi S6, 4.0 TFSI and at every stage I received an update. So easy to buy from these... See more

Company replied

Rated 5 out of 5 stars

The delivery is coming fast and clearly without any issues. When I open the box I see everything is inside, and the parts is really good and quality!! I’m not installing the system at the moment, bu... See more

Company replied

Rated 5 out of 5 stars

Every company should have customer service like this. After fast delivery i still had some questions about installing, which were answered within 1 hour👍 thanks

Company replied

Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Car Accessories Store
  4. Car Equipment Accessories Store
  5. Racing Car Parts Store

Written by the company

JT Products is a Netherlands-based specialist in high-performance automotive parts, founded in 2015 and trusted by car enthusiasts across Europe. We offer a carefully selected range of performance parts from over 75 leading A-brands worldwide. Our assortment includes components such as downpipes, air intakes, intercoolers, braking systems, transmission upgrades, and more—designed to enhance both daily driving and high-performance applications. With a strong technical background in automotive engineering, JT Products provides expert guidance to help customers select the right parts for their specific vehicle and goals. We focus on delivering not only high-quality products, but also reliable service and clear communication throughout the entire customer journey. By working closely with international suppliers, we continuously expand our product range and ensure access to the latest innovations in the automotive performance industry. JT Products is committed to helping customers across Europe achieve optimal performance, with a focus on quality, expertise, and dependable service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

733 reviews

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Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(733)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They sell great products

They sell great products. All topnotch quality brands.

I was waiting unfortunately longer than i expected. But it was out of there hands. My part was on backorder.
Also a delivery from the USA. So it took longer for me since i am from Europe. But i liked the way they kept in touch about my order.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support

I haven’t purchased the manifold yet, but I contacted JT-Products/Alpha regarding compatibility with my specific 1.8T setup. They were very helpful, patient and willing to answer several technical questions regarding the AJQ engine, AET K04-380 hybrid turbo and manifold compatibility.

Very good pre-sale technical support and communication. I’ll update my review after purchasing and installing the product.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1 STAR

⭐ 1 STAR

Very bad experience with JT-PRODUCTS B.V. I bought the downpipes, I never installed them, and returned them. They claimed the parts were damaged and refused to give me my money back. Extremely disappointing customer service. I would not recommend this company. Stay away they are scammers

28 August 2026
Unprompted review
Rated 4 out of 5 stars

Just long to have the product

Just long to have the product

18 August 2026
JT-Products logo

Reply from JT-Products

Thank you very much for your review and feedback Lucie! We really appreciate your support and hope you enjoy your purchase. 🙏🏼

Best regards,
Team JT-Products

Rated 1 out of 5 stars

Extremely disappointing experience with…

Extremely disappointing experience with JT-PRODUCTS B.V. I would strongly advise potential customers to think twice before ordering, especially if there is any possibility you may need to return an item.

I purchased downpipes from them but NEVER installed or used them. Due to an issue with unlocking my vehicle’s ECUs, I decided not to proceed with the installation and returned the downpipes under their return policy.

I even have photos taken before the return shipment showing the condition of the downpipes.

After receiving the return, JT-PRODUCTS claimed the parts had been damaged during transportation and refused my refund. Their response was essentially that because I arranged the return shipping, they consider me responsible for whatever allegedly happened during transportation.

To be absolutely clear: I never installed these downpipes, never drove with them, and never damaged them.

They now want me to pay an additional €12.50 to have the allegedly damaged products sent back to me, despite the fact that I returned them because I no longer wanted them.

I find this handling of a customer return completely unacceptable.

I have kept the photos, emails, return information and complete correspondence, and I am escalating the matter through the appropriate payment/consumer dispute channels.

I’m sharing my experience so other customers can make an informed decision before purchasing.

Based on my experience, I would not purchase from JT-PRODUCTS again. Stay away if you expect a straightforward return process.

20 August 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Orest,

We are sorry to hear that you are dissatisfied with the outcome. However, we would like to clarify the situation for other readers.

The downpipes were shipped to you in new and undamaged condition. We have photographs documenting their condition before they were shipped.

After you decided to return the products, the return shipment was arranged by you. Upon receiving the return, we found damage that was not present when the products left our warehouse.

If the products were undamaged when you handed them over to the carrier, as you state, then the damage occurred during the return transportation. In that situation, the appropriate procedure is to file a claim with the carrier responsible for the return shipment.

We cannot accept responsibility for damage that occurred during a return shipment after the products had left our possession. This is the same principle that applies when we ship an undamaged product to a customer and it is damaged during transportation: the transport damage must be handled with the carrier.

We have provided you with our findings and the available documentation, and we have reviewed the matter carefully. Unfortunately, we cannot change our position based on the information currently available.

We understand that you may disagree with our decision, but we believe it is important that the circumstances are also clear to anyone reading this review.

Kind Regards,
Team JT-PRODUCTS

Rated 5 out of 5 stars

Excellent communication it helps me a …

Excellent communication it helps me a lot also excellent prices for the products!
Thank you!

10 August 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Rafael,

Thank you very much for your kind review! We’re delighted to hear that you were happy with our communication, prices, and overall service.

We really appreciate your support and trust!

Kind regards,
Team JT-Products

Rated 5 out of 5 stars

Super service

Super service! Amazing knowledge and fast delivery.

1 August 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you very much for your fantastic review! 🙏🏼

We’re really happy to hear that you were satisfied with our service, knowledge and delivery speed. We truly appreciate your trust and support!

Kind regards,

Alaa
JT-PRODUCTS

Rated 4 out of 5 stars

Fast delivery

Fast delivery, but long wait for sending product

27 July 2026
JT-Products logo

Reply from JT-Products

Hi Jarek,

Thank you for your review and for your feedback!

We’re glad to hear that the delivery itself was fast. We’re sorry that there was a longer waiting time before the product was shipped. We’re continuously working on improving our processing times.

We really appreciate your order and your feedback! 🙏

Kind regards,
Alaa
JT-Products

Rated 5 out of 5 stars

Proper customer service after ordering

Every company should have customer service like this. After fast delivery i still had some questions about installing, which were answered within 1 hour👍 thanks

23 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Tommy,

Thank you very much for your fantastic review! 🙏🏼

We’re really happy to hear that you’re satisfied with our customer service and that we could answer your installation questions so quickly.

We truly appreciate your kind words and your trust in JT-PRODUCTS! 💪🏼

Kind regards,

Alaa
JT-PRODUCTS

Rated 5 out of 5 stars

Original and authentic parts from…

Original and authentic parts from multiple brands all at one place. Fast delivery and great customer service.

30 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Abdullah,

Thank you very much for your great review! 🙏🏼

We’re glad to hear that you appreciate our selection of authentic parts from different brands, as well as our fast delivery and customer service.

We truly appreciate your trust and support! 💪🏼

Kind regards,

Alaa
JT-PRODUCTS

Rated 5 out of 5 stars

Products, Prizes & Deliverytime

Nice range of products, good prizes & fast delivery!

30 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Frenkie,

Thank you very much for your great review! 🙏🏼

We’re glad to hear that you’re happy with our range of products, pricing and fast delivery.

We really appreciate your trust and support! 💪🏼

Kind regards,

Alaa
JT-PRODUCTS

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent customer service and fast shipping.

27 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your great review, Samuel!

We're delighted to hear that you were happy with both our customer service and fast delivery. Your feedback means a lot to us.

We hope you enjoy your purchase and look forward to serving you again in the future!

Kind regards,
Team JT-Products

Rated 4 out of 5 stars

Good

Pretty easy to install

6 July 2026
JT-Products logo

Reply from JT-Products

Hi Ben,

Thank you for your review! We're happy to hear that you found our product easy to install. We appreciate your feedback and hope you enjoy the final result. If you ever have any questions, we're always here to help.

Kind regards,

Alaa
JT-Products

Rated 5 out of 5 stars

Great Company quality parts and they…

Great Company quality parts and they give good advice 💪💪💪

22 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Ishan,

Thank you for your amazing review! We really appreciate your kind words. It's great to hear that you're happy with the quality of our parts and the advice we provided. Your support means a lot to us!

We look forward to helping you again in the future.

Kind regards,

Alaa
JT-Products

Rated 5 out of 5 stars

Very good service

Ordered a turbo and next week it was delivered. Very good quality. Very well protected packaging.

Overall i am pleased with the service.

8 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Dear,

Thank you for your wonderful review! We're delighted to hear that you're happy with your new turbo, the delivery time, and the quality of the product. It's also great to know that the packaging met your expectations.

We truly appreciate your feedback and look forward to serving you again in the future.

Kind regards,

Alaa
JT-Products

Rated 5 out of 5 stars

Fast and easy shopping on site.

Fast and easy shopping on site.
And exact on point delivery.

6 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Jermaine,

Thank you for your great review! We're pleased to hear that you had a smooth shopping experience on our website and that your order was delivered exactly as expected.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,

Alaa
JT-Products

Rated 4 out of 5 stars

Very good service and personal contact

Very good service and personal contact. Answered all my questions. Only the delivery took quite some time, but I knew that up front.

18 June 2026
JT-Products logo

Reply from JT-Products

Hi,

Thank you for your kind review! We're delighted to hear that you had a positive experience with our service and that we were able to answer all your questions. We also appreciate your patience regarding the delivery time and are glad the expectations were clear from the start.

We hope you enjoy your purchase, and if you ever need anything in the future, we're here to help.

Kind regards,

Alaa
JT-Products

Rated 5 out of 5 stars

J.T Products - Utterly Professional, Polite and Prompt

Absolutely fabulous company from start to finish.
I ordered a Endura Motorsport - Rebuild Kit HPFP for my Audi S6, 4.0 TFSI and at every stage I received an update.
So easy to buy from these guys - if you are unsure about anything they get back to you straight away. If your thinking of using one of those "dubious" Chinese sites - Don't!
Order a rebuild kit from J.T Products and save yourself all the grief and expense of buying a new High Pressure Fuel Pump for your V8....

Excellent company and fantastic staff.

Met vriendelijke groet

2 July 2026
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Darren,

Thank you so much for your fantastic and detailed review! We're delighted to hear that you had such a positive experience with both our service and the Endura Motorsport HPFP Rebuild Kit for your Audi S6.

It's great to know that our communication and order updates gave you confidence throughout the process. Providing reliable products and honest advice is something we truly value, so your kind words mean a lot to our team.

Thank you for your trust and recommendation. We wish you many enjoyable miles with your Audi, and we look forward to helping you again in the future.

Kind regards,

Alaa
JT-Products

Rated 5 out of 5 stars

Good service

I asked because the shipment took a bit more than a week to be prepared and they answered quickly. Also letting me know once it was ready.

16 June 2026
JT-Products logo

Reply from JT-Products

Hi,

Thank you for taking the time to leave us a review!

We're glad to hear that you were happy with our communication and that we kept you informed throughout the preparation of your order. We always aim to respond quickly and keep our customers updated.

Thank you as well for your patience regarding the preparation time. We appreciate your understanding and are always working to improve our delivery process.

We hope to serve you again in the future!

Kind regards,
Alaa
JT-Products

Rated 5 out of 5 stars

Just good 😊

Top! Just Top!

15 June 2026
JT-Products logo

Reply from JT-Products

Beste Maurice,

Bedankt voor je geweldige review!

Wat leuk om te lezen dat je zo tevreden bent. Jouw enthousiaste feedback waarderen we enorm en motiveert ons om iedere dag de beste service te blijven bieden.

We hopen je snel weer te mogen verwelkomen bij JT-Products!

Met vriendelijke groet,
Alaa
JT-Products

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