Independent Living Charitable Trust Reviews 

107
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy ordering, easy payment, prompt delivery to us in the south island all the way from auckland. Items are good quality. Appreciate it thank you.

Rated 5 out of 5 stars

I highly recommend shopping at Independent Living. My elderly mother had a hip fracture / hip replacement and I urgently needed items on the day of the injury, and then to prepare home for her retur... See more

Company replied

Rated 3 out of 5 stars

The rico reacher I received was NOT the same as the one pictured. The other folding reacher appears as advertised and is functional. Independent Living reimbursed me for the wrong reacher. However,... See more

Rated 5 out of 5 stars

Your service was first class but I cannot rate the products yet due to the fact that I am recovering from surgery and am still uncertain as to what products are most suitable for me.

Company details

  1. #1 of 1 best companies in Mobility Equipment Supplier
  2. #1 of 1 best companies in Disability Equipment Supplier
  3. #1 of 1 best companies in Disability Services and Support Organisation
  4. #1 of 1 best companies in Equipment Rental Agency
  5. #1 of 1 best companies in Scooter Repair Shop

Written by the company

Independent Living are committed to making daily life easier for disabled people and those living with impairments, by providing the disability equipment NZ can rely on. A not-for-profit organisation, we are your friendly community experts on all things related to disability and helping you to maintain your independence through our disability aids shop. We work with you or your family to understand your situation, concentrating on what your abilities are. We then find solutions for the areas that you need assistance with. Many of us have experienced disability ourselves, so we understand what someone needs to make the most of their current situation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(107)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well priced

Well priced, good range of useful quality products in one place which is important as so many disability products are hard to find and very costly.

26 July 2026
Rated 5 out of 5 stars

Purchasing things from supported Levi…

Purchasing things from supported Levi helps me live independently and much handy and helpful and everyday living and I’m appreciative of what independent living supports us. People are living with disability much more easier and freedom to beat themselves with a better support and a bit of assistance to be independent. 100% I love supporting and purchasing things from independent living and I would support the manager cause they make my life easier with all the things that they offer doing with a disability.

26 March 2026

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