I’ve mostly used this website for eye care products. I previously ordered my contact lenses from Fielmann, but after repeated delivery delays (3–4 weeks) and unhelpful customer service with automa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good prices and fast delivery. I purchased many times and it always went great.
Company replied
its not the first time I order on this site- the products always come fast and they have the best prices
Easy ordering and quick delivery. Exactly what I ordered. No problems!
Company details
Written by the company
Günstigste Kontaktlinsen in Deutschland | Schnelle Lieferung | Tageslinsen, Wochenlinsen, Monatslinsen | Güstige Spar-Sets | Jetzt online bestellen!
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended for the timely delivery
9 February 2020
Unprompted review
Very fast delivery.Quality…
Very fast delivery.Quality products.Trustful site
6 February 2020
Unprompted review
Fast and reliable
3 February 2020
Unprompted review
Good fast service
23 December 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
English help needed !
18 June 2019
Unprompted review
Reply from Ihre-kontaktlinsen.de
Dear customer,
thank you for your review. Unfortunately, we don´t understand, what you mean. Our customer service (phone or e-mail) is able to help you in German and English. And all your orders seem to be ok from our sight. If there should be anything we can do for you, please contact our customer service directly.
Your Team of ihre-kontaktlinsen.de
Fast and timely delivery
Fast and timely delivery. Great pricing of the lens solutions.
6 June 2019
Unprompted review
Reply from Ihre-kontaktlinsen.de
Es tut uns leid, dass Sie Probleme mit der Zustellung der Ware hatten. Die Bestellung hat noch am selben Tag unser Haus verlassen. Leider gab es dann laut Sendungsverlauf Probleme bei der Auslieferung. Falls diese wieder auftreten, können Sie uns gern auch direkt unter info@ihre-kontaktlinsen.de kontaktieren, damit wir dem Problem auf dem Grund gehen können. Wir hoffen, dass Sie mit Ihrer Bestellung zufrieden sind und würden uns freuen, Sie bald wieder als Kunde begrüßen zu dürfen.
Mit freundlichen Grüßen - Ihr Team von ihre-kontaktlinsen.de
Very satisfied
Well packed, quick shipping, very helpful customer care
14 January 2019
Unprompted review
Great service always
6 December 2018
Unprompted review
Nice shop!
very good service. fast shipping, very reliable and good price.
30 August 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.