Right from our first contact with Ignite they were fantastic. We were moving from the Highlands of Scotland to Outback Australia. A big change and stressful. But through the whole process Emma and her... See more
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At Ignite Relocations, we specialise in providing reliable and efficient shipping and removals services from the UK. Whether you're moving locally, nationally, or internationally, we deliver a seamless and stress-free experience tailored to your needs. With years of industry expertise, our professional team is committed to handling your belongings with the utmost care, ensuring they arrive safely and on time. From household moves to corporate relocations, we offer a range of services, including packing, storage solutions, and customs assistance for international shipments.
7 Bell Yard, WC2A 2JR, London, United Kingdom
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I had a really positive experience with Ignite Relocations coordinating moving of furniture etc from the UK to Australia. Emma was incredibly proactive and helpful - I really valued her friendly approach on the phone and experience. It was reassuring knowing everything was on track while preparing the move, and then with constant check-ins over email while items were being shipped and final delivery was being organised. I found ignite via a quote comparison tool and they were competitively priced, and I'd strongly recommend them for a high standard of service and reasonable cost.
Reply from Ignite Relocations Ltd
This was my second time using Ignite Relocations and once again, first class service from beginning to end. My move involved shipping from Qatar to England. Unfortunately, the war in the Gulf region started days after my items were collected, so they ended up being stuck for a few months, whilst alternative routes were organised. The commuication from the Ignite Relocation office was excellent, and we patiently waited for updates. Eventually, my shipment was on its way and has now arrived safely back in England. This moving company has a friendly, dedicated team who really do their best to make shipping as smooth as possible. I highly recommend Ignite Relocations and I would't hesitate to use them again.
Reply from Ignite Relocations Ltd
Right from the start Emma at Ignite was amazing. She followed up any queries we had, she was thorough and diligent in all communications and she chased up info when we asked. All in all, the service she was able to provide was A+. Will happily use the company again and hope she is still there when we do. She is an absolute credit to the company. :)
Reply from Ignite Relocations Ltd
The whole process worked very well, from the quotation selection to the packing of our goods and the delivery in Thailand it was seamless. Big thanks goes to Diana Uta who supported me throughout. I would recommend Ignite Relocations if you want a professional job doing.
Reply from Ignite Relocations Ltd
I would rate these guys 4.5 stars. Very good to deal with. Emma was looking after our whole journey and did a great job with keeping in touch. The packing side of things was exceptional, I mean nothing broken, and we used these guys to ship all of our stuff to Dubai (from UK) and back again (because of the war). I would highly recommend Ignite and use them again without hestitation.
Reply from Ignite Relocations Ltd
Ignite Relocations quoted us on our move from England back to South Africa. I found Dominic extremely knowledgeable on local South African taxes and duties. He highlighted a potential significant additional cost to us that we needed to consider at the time. He was also one of the few suppliers to regularly follow-up on the quotation. Given this experience I would recommend them for an international removal.
Reply from Ignite Relocations Ltd
Excellent, personal service throughout the hectic moving process from UK to USA.
Diana stayed in contact from start to finish to make sure we were satisfied at every step and was an excellent coordinator
Reply from Ignite Relocations Ltd
Josh and the team were awesome! Very through, kind, responsive, and flexible. Great rates, I can't say enough about how good they are. I would strongly encourage you to give them a shot so you can experience the same thing!
Reply from Ignite Relocations Ltd
Emma Bowen was our lead moving coordinator and I cannot express how amazing she and the team were. This was our 5th move in 9 years and they made us realize how easy and hassle free it can be. Emma was extremely proactive and kept us up to date with all the progress. Truly great.
Reply from Ignite Relocations Ltd
Service from Emma Bowen was excellent. Unfortunately the Australian partner Kent Relocations made the process unnecessarily painful.
Reply from Ignite Relocations Ltd
We had a great experience with our big move to Australia and the whole process from start to end was flawless with Emma’s Bowen help. She communicated regularly throughout the duration of our shipment arriving to the end destination.
Emma was always very helpful and reliable .
I would very much recommend Ignite Relocation .
Thank you !!
Reply from Ignite Relocations Ltd
Emma is a star and went out of her way to help me.
Reply from Ignite Relocations Ltd
Excellent customer care all the way from start to finish. Receiving updates and follow ups in good time. Will definitely refer my friends and family to use your services!
Reply from Ignite Relocations Ltd
The crew and the support throughout the process was fantastic. Moving countries is hard enough but the team did everything they could to ease it up for me. I also really appreciated that the crew had such a light hearted positive attitude throughout, making the move so much more fun!
Reply from Ignite Relocations Ltd
We have just signed with Ignite and have been chatting with Dominic with regard to our move end of September. He has been a pleasure to deal with and has been very efficient in helping us so far. We look forward to them arriving and packing our goods up for the big move!
Reply from Ignite Relocations Ltd
We have just had our items collected. From start of enquiry until picking up of our items we’ve had excellent communication. Dominic in particular has been extremely efficient and professional, responding quickly to any queries. The pick up crew were very pleasant and speedy in safely moving our items. We greatly appreciated the flexibility of the service when we ended up needing a last minute change to pick up. We have yet to receive our items at the other end but it’s definitely 5/5 for this stage in the process. Thank you
Reply from Ignite Relocations Ltd
I moved items from near London to near New York City and had a brilliant experience all the way through from the initial conversation, through packing, during shipping and to unpacking. The Ignite have put together a great team of industry professionals and partners.
Reply from Ignite Relocations Ltd
Fantastic service from start to finish! The team was excellent throughout the entire process. They were always in contact, easy to reach and consistently helpful whenever I had a question. A special mention goes to my main contact, Emma, who patiently dealt with me for two months despite an eight-hour time difference. She was a joy to work with, and the experience was smooth, professional and reassuring. I would definitely use their services again and would happily recommend them to others.
Reply from Ignite Relocations Ltd
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