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IC Reviews 

57,416
•
TrustScore 5 out of 5

4.8

Finance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 8,140 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals frequently mention that the support team is exceptionally helpful, friendly, and extremely quick to resolve various account or login queries without long waiting times. Consumers truly appreciate the professional service, tight spreads, and overall smooth platform experience, noting that staff members are always ready to assist around the clock. However, some reviewers were not happy with deposit and withdrawal processes, mentioning delayed transactions and frustratingly slow customer support responses for specific issues. A few other people also felt that certain requests regarding account verification or uncredited deposits took far too long to resolve properly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are extremely... See more

Staff

Customers consistently note positive experiences with staff, frequently expressing appreciation for the quick... See more

Service

Reviewers highlight positive aspects of service, praising the fast, highly professional, and efficient... See more

Response time

Customers had positive experiences with response time, frequently noting that the support staff is fast,... See more

User experience

Clients share positive opinions on user experience, highlighting seamless help, quick response times, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ICMarkets is 10/10. Customer Service always quick and helpful. Today I got help from Omar. He quickly helped me with my query and on top of that helped with some other unrelated issue too. Thank you O... See more

Rated 5 out of 5 stars

The service received was great and very efficient. My issue got resolved as soon as I got through to a team member. Thank you very much for your fast and efficient assistance Antonio

Rated 5 out of 5 stars

John was very friendly , professional, and helpful. He quickly checked my accounts and explained why my two demo trading accounts were no longer working. He answered my questions clearly and helped m... See more

Rated 5 out of 5 stars

Very helpful and patient to help me set up my accounts, thank you for your help

Company details

  1. Finance Broker
  2. also in
  3. Stock Broker

Written by the company

IC (formerly IC Markets) is one of the world’s leading CFD brokers, trusted by traders for over 18 years with institutional-grade trading conditions, ultra-fast execution and more than 55,000 verified 5-star reviews.

Contact info

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Your Trading Edge

IC - One of the world's largest CFD brokers since 2007.

4.8

Excellent

TrustScore 5 out of 5

57K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(57,416)

8,421 reviews in the last 12 months

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