ING Bank Śląski S.A. Reviews 

Based on my personal experience, I would not recommend this bank for a Sp. z o.o., especially if you do not speak Polish.

I often found it difficult to get clear and practical answers to my questions. When I raised concerns, the responses felt generic and did not address the issues I was trying to resolve. Instead of providing a tailored solution, I was directed to general information about the available complaint procedures, which I found frustrating.

The banking chat is convenient to access, but I did not find it particularly helpful for resolving business-related matters. As a business owner, I expected more personalised support and more efficient handling of inquiries.

In my opinion, businesses particularly those operated by non-Polish speakers may have a better experience with a bank that offers stronger business support and local branches where more complex matters can be handled in person.

This has been the least satisfactory business banking experience I have personally had while operating businesses in different countries. Others may have a different experience, but unfortunately, mine did not meet my expectations.

I asked for their help on a refund for an problem I had in an accomodation I booked that had a cockroache outbreak and where the bed was broken and they said there was nothing they could do! That wound be unacceptable with any other bank. Unprofessional customer service, very disappointed.

Worst bank ever i have/had been with. Nobody and when i said nobody that is the real picture speaks English language. Many times i tried to visit 3-4 different places to manage personal data updates and i was sent to manage via phone or mail -> Still nobody able to write/speak English so i could not managed anything so far. I cut all possible connection with this bank forever, which not able to set places in 21th century and hire persons for foreigners, who does not speak Polish...in a city (Krakow) where majority of the people are not from Poland.

When you call to customer service to make a simple question about your card, the security guy who works there in the morning is absolutely retarder .. he is asking me four times to spell my name and surnames .. when I finished he said can you repeat all over again and again and again… is more simple to talk with a computer. I am going to close this account right now worst bank in Poland ever

I can just confirm the bad feedbacks all over here. The bank works against its clients, the special Polish attitude towards foreigners, fed by political propaganda over the past years, seems to show in each move of the agents. The are making mistakes and are not ready or willing to correct them. Absolutely disastreous. To present a new ID, after the old one has expired, means to travel to Poland and show it in a branch. Really? I hope to close my account asap- then they finally achieved what they obviously are aiming at!

Hi fishes.

I am about to discuss salary with ING hubs poland.

I have no idea what to quote.

I am a bachelor

YOE -4 yrs (but not related with profile

being offered in poland) Pls suggest

Profile - AML (Junior transaction monitoring)

Person a send you to person b and person b send you to person a.

Advise you block your card, theb deactivate your mobile banking right after.

Money stolen from account probably from third party but you have go to police and I went to two branch office and still did not get my money.

Let's see now
And yeh it's me application says, I am 16 years old when I connect through ing mobile app before it was blocked,
Recieved my card week and a half.
Also cannot effort lawyer so Complaing here

Ing is by far the worst bank I have ever interacted with.

Declines a transfer without due reason and without contacting client, suspends account without due reason and without contacting client, then proceeds to close account, move the remaining money to an administrative account, demand client shows up in branch in Poland to withdraw money, out of 4000 euro on the account only 2060 is left, they cant say why and they deny giving account transaction overview. Ing stole 2000 euro!

Working good in general, but android app is only partially translated to English and it offers low interest rate for your savings.

worst bank I have ever used

Absolutely the worst bank in Poland. Their customer support is awful and it's weird for a bank that supposed to work with a lot of foreigners and online.
I often got rude replies or useless one (like ''check by yourself'' ''read by yourself'' as Oskar Kałuża said or other crappy agents quote)
Their teams are completely unefficient unprofessional and lazy to help in anything.

ING SPAIN censorship of journalists in support of the government. I have canceled my account, I like the freedom of journalism

ING SPAIN censorship of journalists in support of the government

When purchasing property insurance through ING, it does not show up on the list of insurances. As a result, I purchased the same insurance a few months later, as it appeared that I did not have that insurance (as nothing showed up in the ING dashboard).

worse business bank I ever came across. total disaster.

I have been their client for more than 5 years.
Only bananas are working in this bank.
This is a hydra in which one head doesn't know what the other does.
I fully join the review of ali karimi - everything is exactly the same in my case.
They requested the documents and I sent them twice in myING, then I visited the bank’s branch and they also took my documents and forward them to the head office in Katoeice few months ago. And recently they froze my accounts due to the fact that I allegedly did not provide these documents - "this is a success!"
I filed an internal complaint and prepare the external to a regulatory authority, if needs then I'm ready to even sue them to teach a lesson to these villains.

I have been contacted by the KYC department of ING Bank Polaska to provide them with the source of funds and additional documentation around 5-6 months ago and since then I am trying to reach out to them and providing them with all sorts of documents and information need but unfortunately, no one is getting back to me and they are not verifying my account.
I have been several times in the bank branch in different locations and they are not even trying to assist with this matter.