Infinitymist Reviews 

229
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising overall reliability and trustworthiness. Customers frequently mention that placing online orders is very simple and appreciate the exceptionally wide variety of quality products and flavors available. Many people also point out the consistently fast delivery times and helpful assistance provided by the support team whenever minor issues happen. Some people were dissatisfied with ongoing communication challenges and slow responses regarding heavily delayed shipments originating from overseas warehouses. A few reviewers also noted experiencing frustrating problems with incomplete packages or missing items that proved very difficult to resolve satisfactorily.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the vast selection and reliable quality.... See more

Order

Users describe positive interactions with order processes, frequently highlighting smooth transactions,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Customer service

Consumers find customer service to be positive, frequently highlighting helpful and caring support agents who... See more

Service

Clients share positive opinions on service, highlighting fast postage, quick delivery, and friendly staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve never had any issues with Infinity Mist . Ordering was simple, delivery from local was received within 7 days and CN warehouse was typically 2/3 weeks which is understandable. When they couldn’t... See more

Company replied

Rated 5 out of 5 stars

I've been using Infinity Mist for 12 months and have always been extremely happy with the products. Recently my order came from both an overseas and a local warehouse. I received excellent custom... See more

Company replied

Rated 5 out of 5 stars

I was doubtful at first...with so many dodgy websites around and strict vaping regulations in my home state, my expectations were low but I decided placing just a small order was worth the risk.... See more

Company replied

Rated 5 out of 5 stars

Have been buying from them for over a year now, spending roughly $3000 every 3-4 weeks. I started little via website and now do wholesale, have never had an issue very honest and reliable.

Company replied


Company details

  1. Electronic Cigarette Store
  2. also in
  3. Hookah Store
  4. Tobacco Exporter
  5. Tobacco Shop
  6. Tobacco Supplier

Written by the company

The platform operates as an official authorised member store for the VAPEPIE brand, providing customers with access to genuine VAPEPIE products and selected partner devices. Our mission is to provide a reliable and transparent platform where customers can discover high-quality vape products and enjoy a smooth online shopping experience. We focus on offering devices that combine strong performance, modern design, and long-lasting puff capacity. InfinityMist works closely with the VAPEPIE brand team and trusted supply partners to ensure product authenticity and stable product availability. Every product available on our platform is carefully selected to meet the expectations of today’s vape users. At InfinityMist, we place a strong emphasis on customer experience. From product browsing and order processing to delivery updates and customer support, our team works to ensure the entire shopping journey is simple, clear, and dependable. InfinityMist also operates as a member-focused platform, offering a community where customers can access exclusive pricing, early product releases, and special promotions designed for loyal members. Many of our regular customers appreciate the additional value and convenience that comes with being part of the InfinityMist membership program.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(229)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Good experience

2 November 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for your feedback! We're glad to hear you had a good experience with us. We truly appreciate your support and look forward to serving you again! 😊

PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.

— InfinityMist Team

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service, great product & price & super quick delivery!! Will definitely buy from you again. Thanks so much!!

3 November 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you so much for your lovely feedback! We're delighted to hear that you were happy with the product, pricing and delivery speed. Your support means a lot to us, and we look forward to welcoming you back for your next order. Enjoy your products! 😊

— InfinityMist Team

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Was wary of websites scamming gbhut this in enis actually legit. 5 stars.

21 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for the fantastic feedback!

We know it's natural to be wary when shopping on a new website, so we are thrilled to hear that your experience with us was fast, reliable, and totally legit. Providing a secure and trustworthy shopping environment is our top priority.

Thanks for the 5 stars—we can't wait to serve you again!

— InfinityMist Team

Rated 5 out of 5 stars

No problems great service

No problems great service

14 October 2026
Infinitymist logo

Reply from Infinitymist

We’re so pleased to hear you had a positive experience with us! It’s great to know everything went well, and we really appreciate you taking the time to share your feedback. Thanks for choosing us!

— InfinityMist Team

Rated 5 out of 5 stars

Best in west

18 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for the fantastic review! Being called the "Best in west" means a lot to our team. We'll keep working hard to make sure every order lives up to that title. Thanks for your support!

— InfinityMist Team

Rated 5 out of 5 stars

Good quality

Good quality, never had an issue when ordering always been delivered super fast

17 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you so much for your amazing feedback! 😊

We're absolutely thrilled to hear that you're happy with the quality and our fast delivery. Providing a reliable and speedy service is exactly what we aim for. Thank you for your continued trust and support—we look forward to serving you again soon!

— InfinityMist Team

Rated 5 out of 5 stars

Absolutely the best vapes available for…

Absolutely the best vapes available for Aussies. I’ve been buying from Infinity mist for the last 6 months and thankfully avoiding the shops ever-changing high prices and product availability. Completely trustworthy service, get onboard Australia!

1 September 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for your wonderful support over the past six months!

We’re so glad to hear that you’ve been happy with our service, product availability, and pricing. Your trust means a lot to our team, and we truly appreciate you recommending InfinityMist to other Australians.

We look forward to serving you again! 😊

PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.

— InfinityMist Team

Rated 5 out of 5 stars

I have been purchasing through Infinity…

I have been purchasing through Infinity Mist for over 18 months now. I’m very happy with the service provided by their staff. Their website is user friendly, great weekly deals and rewards program. Highly recommend. ***** five star! 😁

15 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for your fantastic support over the past 18 months! 😊

We’re delighted to hear that you’ve enjoyed our service, user-friendly website, weekly deals, and rewards program. Your trust and recommendation mean a lot to our team.

We look forward to serving you for many more orders to come! 💙

— InfinityMist Team

Rated 5 out of 5 stars

Have been buying from them for over a…

Have been buying from them for over a year now, spending roughly $3000 every 3-4 weeks. I started little via website and now do wholesale, have never had an issue very honest and reliable.

15 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for your continued support over the past year!

It means a lot to us to know that you’ve had such a positive experience with our service and that you find us honest and reliable. We truly value your trust and loyalty as your business has grown.

We look forward to continuing to support you and providing you with a reliable service in the future!

— InfinityMist Team

Rated 5 out of 5 stars

Postage lot faster the usual and had a…

Postage lot faster the usual and had a good range in stock in Australian warehouse

14 October 2026
Infinitymist logo

Reply from Infinitymist

Thank you for your feedback!

We're glad your order arrived faster than usual and that you found a good range of products available in our Australian warehouse.

We appreciate your support and look forward to serving you again!

— InfinityMist Team

Rated 5 out of 5 stars

Every order I have made I have been satisfied.

Every order I have made I have been very pleased with, product is good quality and shipping has always been in time, the chat has also been responsive to any questions I have had along the way, highly recommend trying as this is a lot cheaper than buying from stores, I’m based in Adelaide and my orders have always taken approximately a week to be delivered with standard delivery with no issues.

15 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

It’s wonderful to hear that you’ve been happy with every order! We’re glad the product quality, reliable delivery, and responsive customer support have all met your expectations.

We really appreciate you taking the time to share your experience and recommend us to others. It’s especially great to know that our standard delivery has worked well for you in Adelaide.

Thanks again for your trust and support. We look forward to assisting you with many more orders!

— InfinityMist Team

Rated 5 out of 5 stars

Good service fast postage

Good service fast postage. Product is very decent.

6 October 2026
Infinitymist logo

Reply from Infinitymist

We’re pleased to hear that your order arrived quickly and that you’re happy with the product quality!

Providing reliable delivery and products that meet our customers’ expectations is important to us. Your feedback is a great encouragement to our team.

Thanks for choosing us. We look forward to serving you again!

— InfinityMist Team

Rated 5 out of 5 stars
Infinitymist logo

Reply from Infinitymist

Thank you for your feedback! We’re glad you found the ordering process easy and the delivery prompt. We appreciate you choosing us and hope to see you again soon! 😊

PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.

— InfinityMist Team

Rated 5 out of 5 stars

I have been with Infinity mist for 3…

I have been with Infinity mist for 3 years now and as a platinum member I am very well looked after. Infinity mist are reliable and consistent great company to buy your products from.
Member for life!

13 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you so much for your loyalty and kind words!

Being a platinum member for 3 years means a lot to us, and we're truly honored to have you with Infinity Mist. We'll keep working hard to stay reliable and consistent for you. Here's to many more years together — thank you for being a member for life! 💙

— InfinityMist Team

Rated 5 out of 5 stars

Great Vapes

Great Vapes. Dispatch times could improve but worth the wait for the best flavoured vapes on the market. Great value for money

12 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you so much for your kind words!

We're thrilled to hear you're enjoying the flavors and find them worth the wait. We also appreciate your honest feedback on dispatch times — we're actively working on improving that.

Thanks for your support, and we look forward to serving you again!

— InfinityMist Team

Rated 5 out of 5 stars

Great overall and trustworthy.

Had no issues with these guys at all, overall positive experience. Been using them for a few years now. Great variety, good pricing and fast postage. Highly recommend.

29 September 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

We’re delighted to have you with us over the years!

It’s great to know you’ve consistently enjoyed our range, pricing and delivery service. Your long-term support and recommendation mean a lot to us, and we look forward to being your go-to choice for years to come! 😊

— InfinityMist Team

Rated 5 out of 5 stars

Prompt customer service

Prompt customer service

11 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you for your feedback!

We’re glad our team could provide prompt and helpful service. We appreciate you taking the time to share your experience and hope to assist you again soon!

— InfinityMist Team

Rated 5 out of 5 stars

Infinity mist always deliver

Infinity mist always deliver! Broad selection of quality product. Something for everyone! Legit company, don't hesitate to order from them. You won't be disappointed

11 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

We’re so glad to have earned your trust! It’s wonderful to hear that you enjoy our product range and quality. Your recommendation means a great deal to our team, and we’ll keep working hard to live up to your confidence in us. Happy vaping! 😊

PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.

— InfinityMist Team

Rated 5 out of 5 stars

The best ever company and vapes

The best ever company and vapes. Always come in relatively good time.I am happy and continue buying
Olga NSW

11 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thanks for the wonderful feedback!

It’s fantastic to have you as a returning customer. We’ll keep doing our best to bring you the products you love. Happy vaping, and see you next time! 😁

— InfinityMist Team

Rated 5 out of 5 stars

Best place online

Best place online. Always get my stuff on time and in good condition. They even send out samples to try and they have a great selection for all type of vapers and a great selection of flavours. Happy vaping!! 😁

11 October 2026
Unprompted review
Infinitymist logo

Reply from Infinitymist

Thank you so much for your fantastic review!

We’re delighted to hear that you’re happy with our products, delivery, and flavour selection. It’s great to know you enjoy trying our samples too! We really appreciate your support and wish you many more happy vaping experiences! 😁

— InfinityMist Team

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