Inca Expert Travel Reviews 

1,082
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 225 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the customized itineraries are exceptionally well-organized, ensuring every detail is handled smoothly from start to finish. Customers note that tour planners listen carefully to their requests, creating memorable and perfectly tailored adventures. People consistently highlight the knowledgeable local guides and punctual drivers who provide exceptional service and ensure seamless transportation throughout the journey. Consumers also appreciate the comfortable accommodations, the delicious local cuisine, and the continuous feeling of complete safety during their vacation. With such high levels of satisfaction, many reviewers express a strong desire to book future trips through the agency again.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their exceptional knowledge, helpfulness, and... See more

Service

Consumers find service to be positive, highlighting smooth logistics and well-organized itineraries.... See more

Holidays

People report positive experiences with holidays, describing them as once-in-a-lifetime adventures and... See more

Location

Customers consistently note positive experiences with location, highlighting breathtaking beauty and rich... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the seamless planning,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jennifer planned our trip to Rio, Iguazu Falls, Buenos Aires and Lima and it was wonderful! The guides were all knowledgeable and timely. We especially want to give credit to our Rio guide, Antonio,... See more

Company replied

Rated 5 out of 5 stars

I took a chance booking through Inca Expert Travel after reading numerous other positive reviews, and I am so glad I did. This was the most amazing trip, thanks to the careful and thoughtful planning... See more

Rated 5 out of 5 stars

This is our second trip working with Grecia Fuentes at Inca Experts and we are looking forward to a third. We went to Quito, Cotapaxi and the Galapagos in Ecuador and it was amazing!!!! The hotels, th... See more

Company replied

Rated 5 out of 5 stars

Well tailored trip! Our agent, Noelia, did a great job of planning tours and activities that met our goals for learning about the culture and history of Cusco and Machu Picchu and set us up with a tr... See more

Company replied


Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

Written by the company

We customize private and unique experiences to Peru and Galapagos. We offer personalized itineraries and 24/7 travel support backed by outstanding client reviews.

Book with Confidence

Written by the company

With Inca Expert Travel, you can plan your dream vacation with peace of mind knowing that we offer the most flexible postponement terms in the market. Trips can be postponed up to 30 days before arrival date for free. Read more here: https://www.incaexpert.com/book-with-confidence/

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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5.0

All reviews

(1,082)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

The itinerary given to us was followed…

The itinerary given to us was followed as planned.. All our drivers and guides were exceptional..They were very courteous and always showed up on time. I would recommend Inca Expert travel to anyone planning a trip to Peru or South America.

2 September 2026
Rated 5 out of 5 stars

Amazing Peruvian Adventure!

My husband and I had an amazing 10-day adventure in Peru, thanks in large part to the careful planning and constant support from Leila and the team at Inca Expert Travel! Their attention to detail, thoroughness, responsiveness, and hospitality were evident from the moment we reached out, and Leila helped us extensively to craft a specialized itinerary tailored to our specific interests that made for a highly memorable journey. From our time exploring Lima, Cusco, and the Sacred Valley; to an unforgettable 4-day hike of the Inca Trail to reach Machu Picchu; to discovering the amazing cuisine, history, and culture of Peru… we could not have asked for a better adventure. From the moment we arrived, our journey was seamless and of the highest quality - every private transfer, tour, entrance ticket, and accommodation was booked and ready for our arrival; the 5-star accommodations were top-notch (we particularly enjoyed Casa Cartagena and Sol y Luna); and every individual we encountered on our journey extended a genuine warmth that made us feel welcomed instantly. Ivan and our driver, Abel, provided wonderful private tours of Cusco and the Sacred Valley. It’s clear that Leila and the entire team here aim to provide memorable experiences for all of their clients, and we are grateful for all of their hard work and genuine hospitality that helped to create an unforgettable adventure. Thank you, Leila, Ivan, Abel and the entire Inca Expert Travel team, for a truly 10/10 experience that we will never forget. We highly recommend Inca Expert Travel and would absolutely reach out as we plan future trips to South America.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Bucket list trip worth the hype

The trip was fantastic! Our tour of Cusco organized through Inca experts was informative and enjoyable. The infrastructure the Incas created is amazing.

The food recommendations were terrific. Every meal was delicious.

We can't believe the luck we had with the Inca trek. Our weather was beautiful which allowed amazing views every day. I cannot say enough good things about Alpaca Expeditions. Our guides Ivan and David were friendly and knowledgeable. Ivan knows so much and his love for the area and history are in every thing he does. The food on the trek was tasteful, artfully done, and amazing. I'm still trying to figure out how the chef does all that on a camping trip. The Chaquis were friendly and I can't believe how much they smiled with all those heavy packs. Truly a bucket list trip that lived up to the hype.

Leila @ Inca Expert Travel organized everything including last minute changes. Our transfers were smooth and they made everything easy.

9 August 2026
Rated 5 out of 5 stars

Great time in Peru! Thanks to Ego

Ego made booking our trip very seamless and helped ensure we did everything we wanted. He helped customize the itinerary to be what we wanted. I would definitely recommend booking through Inca Expert Travel if Ego will be doing your booking!

25 July 2026
Rated 5 out of 5 stars

Unforgettable Vacation, excellent guidance, planning and support from beginning to end

It all started with our great Travel Advisor Noelia, she helped plan a fantastic itinerary incorporated everything we wanted to do and see. She made herself available for all our questions and responded in a timely fashion. She helped us through every step of the planning and the complicated flights schedules from our home to Equador- Guayaquil and Galapagos, to Peru ( Lima, Cusco ,back to Lima) and back home.
Our guides throughout our experience were absolutely amazing and we never could have made it without them. We never expected to have private tours and drivers the whole trip, what a treat. The 5 Day/ 4 Night Galapgagos Islands tour on the Grand Majestic started our vacation off with an unforgettable experience, Food was excellent and guides were extremely knowledgeable . All activities were more amazing than the last. Safety was always a a high priority and we were well taken care of. There were some rough seas and despite having a patch I still required nausea medicine and a wrist band ( which crew provided). All traveling and check in to hotels went smoothly. Language was never a barrier with guides or hotel staff. Almost all Hotels were beautiful and comfortable and 5star quality except the one In Cusco but it was clean and staff were professional and helpful, however room was small and bed uncomfortable with street noise at night. We had a challenging itinerary and in future I would suggest a few down days to relax in between heavy activity days. Especially with Altitude change and both myself in my partner being over 65 yrs old.
Machu Picchu was amazing but a little more strenuous than expected but our guide helped me through and slowed the pace so I could enjoy it to the fullest.
Overall, I highly recommend Inca Experts to anyone planning a trip to South America.

26 August 2026
Rated 5 out of 5 stars

5 days in Peru

5 days in Peru, coming from Bolivia, and the planning and communication were better than imagined. All hotels were perfect for us, tour guides felt like the best of the best, and all arrangements were timely and carefully handled. Three of us traveled (mom and two adult daughters), and every recommendation made was perfect.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Inca Expert Travel has made our trip to…

Inca Expert Travel has made our trip to Peru easy. They arranged to have tour guides and drivers and printed instructions for us to follow we every step of the way. We will absolutely use Inca Expert Travel again!

25 August 2026
Inca Expert Travel logo

Reply from Inca Expert Travel

Hi Josephine, 

Thank you so much! We are so glad we could make your Peru trip effortless and stress-free.

It was a pleasure helping you, and we look forward to working with you again on your next adventure!

Best regards,
Melissa

Rated 5 out of 5 stars

Inca Expert is amazing

Inca Expert helped us plan the perfect vacation to Peru and Machu Picchu. The tailored the trip for what we were interested. And once we were in Peru they made the travel incredibly easy and connected us with great guides. Our time in the Amazon was amazing and the Inca Trail was a once in a lifetime experience.

We highly recommend Inca Expert - they make travel amazing

29 July 2026
Unprompted review
Rated 5 out of 5 stars

This was the trip of a lifetime

This was the trip of a lifetime! Melissa Schenk and the Inka staff crafted an expert itinerary customized to our needs and interests, and still hitting all the major highlights of Andean Peru. Guides, hotels, and transportation were of the highest quality. Remarkably, over a ten-day period everything and everybody was on time! I would recommend anybody thinking of a trip to Peru or other South American destinations should contact Inka Travel. 10 on a scale of 1 to 10!

18 August 2026
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Reply from Inca Expert Travel

Hi Greg, thank you so much for this wonderful review!

It was an absolute pleasure planning your Andean adventure! I'm thrilled that every guide, transfer, and detail hit the mark for your trip of a lifetime!

All the best,
Melissa

Rated 5 out of 5 stars

A Great Agency

I had used Inca Expert for a previous trip to Peru, and it was perfect. Everything was great. When my family decided to go to the Galapagos and Amazon this year, I again went with Inca Expert. The whole booking experience went well. We had some issues with getting our itinerary on the first day, but we did get it on the second day. We also had to decline an activity that physically our family could not do. Yet, we did get a refund. We would have preferred an activity, though. After we got home, I informed Inca Expert about this disappointment. They took our concerns seriously and informed me, with an official letter, that they were committed to making changes so that these issues didn’t occur again. They recently sent me two client preference questionnaires that are in the works. The questionnaires ask very detailed questions that will help them create the best possible vacation for their clients. I was so impressed by this. This truly shows that Inca Expert takes their clients’ best interests seriously. My family and I appreciate this very much. At the end of the day, we had a great time on our vacation. We had some hiccups, but Inca Expert was able to work with us to resolve them. If you wish to book with an agency, I highly recommend Inca Expert. They really do go above and beyond for their clients even after their trip is over.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience


Great experience, the company was amazing at coordinating our transportation while we were in Peru. They were very communicative and willing to change plans last minute. We felt safe and taken care of.

18 August 2026
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Reply from Inca Expert Travel

Dear Elys,

Thank you so much for your kind words! I'm thrilled to hear that you felt safe, well taken care of, and supported throughout your time in Peru.

It was a pleasure coordinating your trip and I hope to assist you again for any future trips to South America!

Kind regards,
Jennifer

Rated 5 out of 5 stars

We had a great experience with Inca…

We had a great experience with Inca Expert for our trip to Peru. We are a family of 4 and we appreciated the seamless logistics and tour guide expertise. We planned and decided on our trip a bit later but Inca Expert was able to pull together a great itinerary that included all of the key aspects for the various tours, accommodations and movement/travel from place to place. Will definitely utilize them again!

27 July 2026
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Reply from Inca Expert Travel

Hello JL,

Thank you so much for leaving your review! It was a pleasure helping you plan this journey with your family, and I am so happy you enjoyed the seamless logistics and expert guides.

I look forward to helping you with future adventures in South America!

Warmly,
Leila

Rated 5 out of 5 stars

Fabulous trip with all details taken care of

We booked a trip to Peru through Inca Expert after having 2 different friends have fantastic experiences with them. We found an itinerary on their website that we modified to suit our interests (added some days of free time). We worked with Grecia Fuentes who gave wonderful suggestions and guidance. The guides were friendly, informative and passionate about their culture. The drivers personable and punctual. The hotels we chose (with Grecia's guidance) were fantastic! We would happily use Inca Expert for any future trip to South America and highly recommend them!

3 August 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Julie,

Thank you so much for your wonderful review! It was truly a pleasure working with you and helping create a trip that suited your interests.

I’m so happy to hear that you enjoyed your experience, especially the guides, drivers, and hotels. Your kind words and recommendation mean a lot to us!

We would be delighted to help you plan another South American adventure in the future.

Warm regards,
Grecia

Rated 5 out of 5 stars

We were impressed with Inca Expert…

We were impressed with Inca Expert Travel organizing our complex 24 day trip itinerary from Quio to Galapagos, Lima, Sacred Valley, Matchu Picchu, Cusco and back to Lima.
Evetryhing was above our expectations:
- Immaculate organization and planning.
- Everything was on time and on schedule.
- Excellent guides in all locations.
- Excellent transfers from/to airport to/from hotels in very well maintained cars.
- Responsive support lines in all locations: Quito, Galapagos, Lima & Machu Picchu
- Melany was on top of everyhing even greeting us on arrival in Lima at 2 am (on delayed flight from Galapagos)
Now I know why Inca Expert Travel have 5.0 Trustpilot average on over 1,000 reviews
Thank you Melany.
Adam
However, for quality you pay. It is a bit expensive ;-)

15 July 2026
Unprompted review
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Reply from Inca Expert Travel

Thank you so much, Adam! It was truly a pleasure helping you throughout your journey. I’m so happy to hear that everything went smoothly and that you enjoyed the experience!

Thank you again for trusting Inca Expert Travel and for taking the time to share such a thoughtful review. It means a lot to our entire team!

Wishing you many more wonderful adventures ahead!

Best regards,
Melany

Rated 5 out of 5 stars

Inca Expert Travel provided our family with an excellent trip, amazing experience, and lots of cherished memories.

Inca Expert Travel was responsive, knowledgeable, and curated a wonderful trip for our family. The itinerary, sights, guides, and overall services were terrific. They delivered exactly the trip that we hoped for!

14 August 2026
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Reply from Inca Expert Travel

Hi Matt,

Thank you so much for your review and for sharing your experience with others. It makes me so happy to know you had a wonderful trip with your family and that our team met your expectations!

I look forward to helping you again when South America calls you back.

Warmly,
Leila

Rated 5 out of 5 stars

The perfect trip

Inca Expert took care of everything and stayed in contact with us throughout our trip to make sure our experience was perfect. Max made great booking recommendations and the entire team made the trip as stress free as possible so we could focus on having fun. I would definitely recommend them.

13 July 2026
Rated 5 out of 5 stars

Our trip was absolutely amazing!

Our trip was absolutely amazing!! The tours were top notch and exceptional! The responsiveness of the travel guides and company were outstanding everytime we had and questions or concerns!! And the accommodations for my dietary issues were always top notch! They did not miss a beat with anything!

Our guides on all of our tours were very knowledgeable. Ruth was exceptionally intelligent and just amazing!! She went far above and beyond with her help and guidance. We, thoroughly enjoyed her company, and her knowledge on the tours. All the guides were great! They all did perfectly but Ruth was very excellent!!

We would give our experience with Inca travel a 10 plus!!

I wish we could book Inca Travel for all of our travel needs across the globe! Amazing, amazing!! Thank you all for such a great experience!!

Tara and Clint

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Trip to Peru

We worked with Max to plan a customized two week itinerary (Lima, Paracas, Huacachina, Sacred Velley, Cusco, and the Amazon). Max was a phenomenal advisor and a pleasure to work with. He had great suggestions for specific plans and how to best structure the itinerary. When we had to postpone our trip in April on several weeks notice due to a family medical emergency, Max and the operations team were so flexible and they were able to rebook everything in July with only a small travel insurance claim. So they absolutely stood behind their flexible postponement promise!! On the ground all of the logistics were handled flawlessly and the support team was just a “WhatsApp” away whenever we had any questions. We had an incredible time and would absolutely recommend Inca Expert to anyone planning a trip to South America! Thank you again Max!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

They picked me up from the Cusco Airport and followed their itinerary for the next 5 days, going from the Festival of the Sun in Cusco, through the Sacred Valley and then to Machu Pichu and then back to the Cusco Airport. They did a great job, all had to do was find a place to eat dinner. Their guides were excellent and they were available via their contact number when I needed them. I highly recommend Inca Expert Travel and would use them again.

23 June 2026
Unprompted review
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Reply from Inca Expert Travel

Dear John,

Thank you so much for taking the time to share your review! Experiencing Inti Raymi (the Festival of the Sun), the Sacred Valley, and Machu Picchu all in one go is such a special journey, and I’m so glad we could make it seamless and stress-free for you.

Our goal is always to handle all the logistics so you can just show up, take in the sights, and only worry about where to find a great dinner! I’ll be sure to pass along your kind words to our guides and local support team—they’ll be thrilled to know they made your trip so memorable.

It was an absolute pleasure assisting you, and whenever you're ready to explore another part of Peru (or beyond!), I'd love to help you plan your next adventure.

Warm regards,
Maria

Rated 5 out of 5 stars

A well constructed & organized trip to…

A well constructed & organized trip to Peru thanks to Melissa and Inca Expert. We had an epic 10-day adventure and memories that will last a lifetime.

10 August 2026
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Reply from Inca Expert Travel

Hi Bob,

Thanks again for this glowing review, we are so happy that the memories created will last a lifetime.

All the best,
Melissa

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