The team at Roots has gone above and beyond. Every time I've interacted with a team member or asked a question, they've been very professional, but also kind and approachable. I can tell that the peop... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The team at Roots has gone above and beyond. Every time I've interacted with a team member or asked a question, they've been very professional, but also kind and approachable. I can tell that the peop... See more
Company replied
Roots is my first venture into REIT investing. Roots has a unique market application of helping the renter to become an investor. The interface with the Roots site is easy access, and the tables and... See more
Company replied
I'm very happy with this company, their business model, transparency, friendly correspondence, webinars and their "give back" to the community approach, helping renters save money and build wealth. T... See more
Company replied
Roots is amazing! Definitely a wonderful company and community to be involved with. My experience has been excellent. They care about their properties and tenants, always paying close attention to... See more
Company replied
The only real estate portfolio that creates wealth for both its investors and its residents.
PO Box 6012, 31107, Atlanta, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team at Roots has gone above and beyond. Every time I've interacted with a team member or asked a question, they've been very professional, but also kind and approachable. I can tell that the people behind Roots are sincere and want to make individuals lives better, the world is a brighter place because of them.
Reply from Roots Investment Community
⭐️⭐️⭐️⭐️⭐️
Roots is a fantastic investment!
I have only positive things to say about this platform. Unfortunately, I had to make a withdrawal for personal financial reasons, but I definitely plan to come back. Nothing against Roots — it’s truly an amazing experience, and I highly recommend it.
Reply from Roots Investment Community
I'm very happy with this company, their business model, transparency, friendly correspondence, webinars and their "give back" to the community approach, helping renters save money and build wealth. This kind of investment opportunity that is a "win-win" doesn't come along all that often. It's been a fun ride for the last 8 months, and very excited to be a small part of their future.
Reply from Roots Investment Community
Spent 210 when I withdraw they charged me 6% of my 200$ investment worst decision ever. Only made 3 dollars on the first quarter what kinda rate is that
Reply from Roots Investment Community
I’ve been renting with Roots since January. With this being my first time renting a home, I was very nervous and prepared for all of the horror stories I’ve been warned about. Since the day I found their home, I have had the best experience! From the ease of viewing the house the first time to them working with me with my animals to moving in. I’ve only had a couple small things since moving in that required maintenance requests. Within an hour I had received a call or email addressing the issue and someone on the way or scheduled for the next day to resolve it. They have been so amazing through everything!
Reply from Roots Investment Community
Been invested for years, nice place for low risk money to live, especially knowing you’re supporting a better way to rent.
Reply from Roots Investment Community
I'm impressed with Roots innovative approach to attracting and retaining tenants. Their strategy using financial incentives not only boosts occupancy rates but also aligns tenant interests with long-term property performance. Roots "win-win" model is forward-thinking and socially responsible, especially in a market where affordability is a challenge. From an investment standpoint, it adds a unique value proposition that could enhance stability and yield. These factors demonstrate a smart blend of profitability and purpose, which strengthens its long-term appeal.
From an investor standpoint, the Roots platform is seamless and efficient. The platform contains all information needed to track investment progress and is user-friendly. Investing with Roots offers a valuable opportunity for investors of all levels, but more importantly, it provides tenants with a meaningful chance to build wealth for the future.
Reply from Roots Investment Community
Renting with Roots Investment has been one of the best decisions I could’ve made for my first apartment and my first time living on my own. From the beginning, the experience was smooth, supportive, and genuinely positive. The team was always kind and professional, and I always felt like I was in good hands.
What truly stood out was how responsive and efficient they were—especially when unexpected things came up. Maintenance was always timely and top-notch, and any issues I faced were handled with care and urgency. I always felt supported, not just as a tenant, but as a person.
Another unique and rewarding aspect of renting through Roots Investment is the opportunity to earn through their investment model. Being able to make money while renting was a huge bonus I didn’t expect.
Overall, I highly recommend Roots Investment. They made my first rental experience one to remember for all the right reasons.
Reply from Roots Investment Community
Roots has been an awesome investment as a part of my investment portfolio. Great return on investment while paying generous dividends and helping renters become owners!
Reply from Roots Investment Community
I have experienced excellent returns on my Roots investment, but how the organization treats its renters is equally important to me. How many landlords provide an opportunity for their renters to earn income just by paying rent on time and taking care of the property? I am happy to be a small part of it.
Reply from Roots Investment Community
Amazing investment opportunity with an amazing cause. Easy to work with and great returns.
Reply from Roots Investment Community
I like that the Roots team is easy to get in contact with. They quickly answered all of my questions. It’s easy to see that they truly care about both their renters and investors. Everyone wins!
Reply from Roots Investment Community
Great company!
I'm confident this is a good investment, especially after speaking with a Roots representative. Cool mission, great passion, and I hope other companies grow to be more like Roots. I admire the structure of the organizational focus on helping others to access real estate driven investments
Reply from Roots Investment Community
As a seasoned investor, it's rare to have an entirely positive experience. Every person I have spoken with has been kind, patient, and incredibly helpful throughout the entire process. Both Stephen and Maggie are wonderful to work with, and I'm excited to see how my investment grows!
Reply from Roots Investment Community
Renting with Roots helped my wife and I build enough wealth to buy our first home! A year later I still keep their business cards handy to pass out to friends when they’re looking to find a better place to rent and/or invest. From our first tour to navigating home ownership, the Roots team has been nothing but helpful.
Reply from Roots Investment Community
The Roots community and its people are astonishing. Being a first-time mom and renter was extremely hard to navigate. They are very accommodating to my family's needs as well. They are always willing to lend a helping hand and find resources as well. Since renting with them, I've built wealth while renting, something that seemed impossible. My family and I are incredibly grateful to the Roots team and community.
Reply from Roots Investment Community
Renting with roots has been a wonderful experience. With other management companies you feel like a number. With roots you are treated as a person. I am so happy that I found them. I love their live in it like you own it program. I feel so fortunate to have found them. I would recommend everyone looking for a home go to roots because you will not regret it.
Reply from Roots Investment Community
Roots is an amazing company and Family! They welcomed my children and myself into their community of Love! We moved in Aug 2024, They helped us find a beautiful home! They provide the support I need as a single mom to feel whole. They definitely look at their renters as family and they will not allow family to be left at the waist side. The property management team makes sure my home is taking care of. If I have any issues in my home that need to be fixed they address the issue immediately. They are by far the best rental company the best part is when you rent with roots your also becoming an investor! Every quarter your eligible to make money by investing with there Bloom portal. This was a blessing to find and the best decision I could have made as a hard working mother! I love Roots and their whole family team! I am very grateful for them and the love they show My children and myself by allowing us to call their property our home! I look forward to renting from them for the next few years. I also look forward to continue to invest with them long after I am able to purchase my own home! This is definitely a company to trust!
Reply from Roots Investment Community
Roots is more than just a rental company. Roots is an outstanding company that truly cares about the residents. They are understanding and have options when it comes to life situations . Maintenance for them is a priority just as it is for residents. By taking care of their property you can earn rebates every quarter, which it’s amazing and the only company that I know who has that program. Also you have the opportunity to invest with them in real state. Roots made me feel like I was family, that I’m grateful for and I will highly recommend. My experience was extraordinary!
Reply from Roots Investment Community
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.