Hiliv Reviews 

90
TrustScore 4.5 out of 5

4.7

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Company details

  1. Legal Services
  2. Business to Business Service
  3. Employment Consultant
  4. Legal Aid Office

Written by the company

Hiliv simplifies all your administrative processes related to moving abroad. Through our digital platform, we support individuals and international talents, as well as companies, in managing their mobility stress-free: visas, documents, relocation… everything is centralized and simplified. Our mission: to make every transition to a new country simple, fast, and smooth.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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1-star

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(90)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended! Friendly, attentive and professional

Julia and Gary were absolutely amazing in sorting our French visas. They walked us through the process, explained every step, gathered the necessary documents and helped us with writing the letters. Friendly, attentive and professional - we couldn't have asked for more!

1 June 2026
Unprompted review
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Reply from Hiliv

Thank you so much for your kind words! We're delighted Julia and Gary could guide you so smoothly through your French visa process

Rated 5 out of 5 stars

Julia was very knowledgable…

Julia was extremely knowledgable in helping me submit my long stay visa application on the basis of being the parent of French children. I spoke to a few other advisors on this, which did not have experience with this kind of application and were not very helpful. It was clear that Julia had the experience of helping with this type of visa and am very grateful for her assistance.

14 July 2026
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Reply from Hiliv

Thank you so much for your kind words. We're delighted Julia's experience with this specific visa type made such a difference for you. The Hiliv Team

Rated 5 out of 5 stars

Amazing service

Amazing service! Efficient and trustworthy I highly recommend!

4 June 2026
Hiliv logo

Reply from Hiliv

Thank you very much for your feedback and recommendation. We're delighted to hear that you found our service efficient and trustworthy. Your confidence means a lot to the entire Hiliv team.

Rated 1 out of 5 stars

Overpriced and unprofessional service

I don’t recommend the apartment search service. It is extremely expensive for the actual help provided. In my case, I had to find the property and handle the negotiations myself to avoid losing the apartment. Furthermore, many real estate agencies and landlords refuse to work with third-party managers, which actually limits your options compared to searching on your own. Don't waste your money

30 April 2026
Unprompted review
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Reply from Hiliv

Thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations.

We would simply like to clarify that the apartment you are currently renting was initially sourced, visited on your behalf, and shared with you through our apartment search service. Following the introduction of the property, some exchanges with the agency and landlord were then handled directly.

Throughout the process, our team remained available to assist with the application and provide support whenever needed.

We understand that expectations can vary from one client to another, and we appreciate you taking the time to share your experience. Please feel free to contact us directly if you would like to discuss this further.

Rated 5 out of 5 stars

NIE was delivered quickly and without…

NIE was delivered quickly and without any problems! Definitely recommend their services.

16 April 2026
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Reply from Hiliv

Thank you Edvinas! Glad your NIE came through quickly and without any hassle. We appreciate the recommendation!

Rated 5 out of 5 stars

Really good service and they so patios

Really good service and they so patios. Im really satisfied. Really recommend agent!

5 March 2026
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Reply from Hiliv

Thank you for your kind words! We're glad you had a positive experience and felt well supported throughout the process.

Rated 4 out of 5 stars

very convenient

very convenient, nice, friendly. a few minor glitches with the website / notary appointment video call but everything worked out great, thank you HI LIV !!!

17 February 2026
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Reply from Hiliv

Thanks a lot for you feedback !

Rated 5 out of 5 stars

Highly recommended!

I was looking into agencies to help with my move to Madrid, Spain and I found it Hiliv by chance, I saw the founder profile on LinkedIn and it seemed to me a very professional agency and well organized. I contacted its founder and she was really available to answer my questions. Then Patricia, was assigned to study my documents and she was SUPER ! Efficient, always here to help and to adapt to all the circumstances that happened to me while applying for the paper work. Add to that, the webpage is user- friendly and really easy to manage. Highly recommended ! I am super happy with the service and hope they will keep up the good work. Thank you !

9 February 2026
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Reply from Hiliv

Thank you Ramzi! We’re thrilled to hear that our team, and especially Patricia, could make your move to Madrid easier!

Rated 5 out of 5 stars

It was really smooth

It was really smooth from the beginning. The process of onboarding was easy and the consultant was really responsive. They were able to expedite my process and get me my documents within a month. It helped me meet my family after 1 year of wait!

29 January 2026
Unprompted review
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Reply from Hiliv

Thank you for sharing this! We're so glad the process went smoothly and that you were able to reunite with your family after such a long wait.

Rated 1 out of 5 stars

Do Not Use!

They’re completely unorganized and false advertising. There site says it’s 100% satisfaction, that you just need to give them a few documents and then they take care of the rest? No, they went to police station and asked me for 5 extra documents at the station and gave no explanation on what I needed to do for them. And it’s been over month, never got my NIE and they never gave me a refund. Waste of money, RUN!

23 December 2025
Unprompted review
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Reply from Hiliv

Hello Sierra,
We’re very sorry to hear that your experience with us did not meet your expectations. We take your feedback seriously and want to resolve this situation as quickly as possible.
Please contact us directly at contact@hilivsolution.com
so we can clarify the situation and assist you, including regarding your refund.
Thank you for your patience and understanding.

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with HILIV, especially with Patricia, after facing a lot of frustration registering my address at the local municipality in Spain as a foreign national from India. Initially, I struggled with several appointments where they kept finding new reasons to delay my registration. There were issues with my agency not printing the owner's name on the contract, and I kept running into dead ends. Thankfully, I reached out to HILIV, and Patricia truly made all the difference. She was incredibly helpful from the start, staying in constant communication and ensuring all the necessary documents were in order. Patricia went above and beyond, coordinating with my agent and the office staff, and even staying on call during my appointment to make sure everything went smoothly. Her kindness, quick responses, and support were invaluable. I would highly recommend HILIV to anyone in need of assistance!

28 November 2025
Unprompted review
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Reply from Hiliv

Thanks a lot Geetharani for this feedback !

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