Hello Asia Reviews 

125
•
TrustScore 5 out of 5

4.8

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Company details

  1. Asian Grocery Store
  2. also in
  3. Gourmet Grocery Store
  4. Grocery Delivery Service
  5. Indian Grocery Store
  6. Japanese Delicacies
  7. Japanese Grocery Store

Written by the company

Bienvenue chez Hello Asia ! Découvrez une vaste sélection de produits authentiques : nouilles, riz, épices, sauces et bien plus encore, directement venus du Vietnam, de la Chine, du Japon, de la Corée et d’autres pays d’Asie. Notre équipe est toujours à votre écoute pour vous conseiller et vous accompagner dans vos choix. Avec notre livraison rapide et gratuite dans toute la Suisse et au Liechtenstein, cuisiner des plats asiatiques authentiques et savoureux n’a jamais été aussi simple. 👉 Explorez dès maintenant : www.helloasia.ch


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(125)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery was fast

The delivery was fast, and the quality was excellent. Thank you!

14 September 2026
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello Sergey,

Thank you so much for your lovely feedback! 😊

We’re very happy to hear that your order arrived quickly and that you were pleased with the quality of our products. Your kind words mean a lot to our team.

Thank you for choosing Hello Asia, and we hope to welcome you back again soon!

Warm regards,
The Hello Asia Team

Rated 5 out of 5 stars

no mistakes

no mistakes, everything on time
They offer a choice difficukt to find elsewhere

26 June 2026
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello PHILIPPE,

Thank you very much for your wonderful review! 😊

We are delighted to hear that everything went smoothly and that your order arrived on time. It also means a lot to us that you appreciate our selection of products, especially those that are difficult to find elsewhere.

Thank you for your trust and support. We look forward to serving you again soon at Hello Asia!

Best regards,
The Hello Asia Team

Rated 5 out of 5 stars

reliably informed when an out-of-stock…

reliably informed when an out-of-stock item was again available. Very fast shipping.

20 May 2026
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello Jax,

Thank you very much for your kind review!
We are very happy to hear that you appreciated the stock notification system as well as the fast shipping 😊

Thank you again for your trust and we look forward to serving you again soon at Hello Asia!

Best regards
Tien Hai
Hello Asia

Rated 5 out of 5 stars

Great Products, great consultation and fast delivery

Great Products, very supportive and fast delivery.

26 March 2026
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hi Leon,

Thank you so much for your kind words! We’re really happy to hear that you enjoyed our products and had a great experience with our consultation and delivery. Your support means a lot to us and motivates our team to keep doing our best.

Warm regards,
Hello Asia Team

Rated 5 out of 5 stars

Fast delivery

Price reasonable, good quality products & fast delivery. I ordered on 29th, it arrive the next business day.

29 January 2026
Unprompted review
Hello Asia logo

Reply from Hello Asia

Dear Robert,
Thank you very much for your wonderful review! 😊

We’re delighted to hear you were happy with the prices, product quality, and especially the fast delivery. Getting your order to you the next business day is exactly the experience we aim to provide every time.

We truly appreciate your support and look forward to your next order!
Hello Asia Team

Rated 5 out of 5 stars

Great variety

Great variety. Quality products. Fast delivery!

23 January 2026
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello Styv,

thank you very much for your positive review 😊
We’re glad to hear that you appreciated the wide variety of our products, their quality and the fast delivery.
Your feedback is truly encouraging for our whole team.

We look forward to welcoming you again soon at Hello Asia.

Kind regards,
Hello Asia Team

Rated 3 out of 5 stars

Very good even though my first orders were old or expired

My experience with hello asia is very different some products sent were either almost off or expired food entirely when I first ordered but I have to say the latest order I received was just the ginger dried that was off and the other products were very great and I enjoy ordering from hello asia and won't change at all but order from them so we all make mistakes and we continue our customer and company relationship for many more years thank you for your your products they are extremely helpful and good to consume

24 December 2025
Unprompted review
Hello Asia logo

Reply from Hello Asia

Dear Mrs Armstrong,
Thank you for taking the time to leave a review and for your kind words about our products.

For transparency towards our customers, we would like to clarify that Hello Asia operates exclusively in Switzerland and delivers only within Switzerland. According to Trustpilot, this review originates from South Africa, which suggests that the experience described may relate to another company with a similar name.

Regarding the dried ginger, all batches currently sold by Hello Asia have a best-before date until 2027. In addition, best-before dates are clearly indicated on each product page, and all products are checked both digitally and manually before shipping.

As we were unable to find a corresponding order in our customer database, we believe this review may have been posted in error. Of course, if this review does concern an order placed with us, we kindly invite you to contact us directly so we can review the situation in detail.

We remain committed to quality, transparency, and long-term customer relationships, and we thank our customers for their continued trust.

Hello Asia

Rated 5 out of 5 stars

Merci beaucoup à vous tous.

Merci beaucoup à vous tous.
Sorry my french is not very good:
I love this shop. My order was shipped super fast and the quality is very good. I will certainly order again and recommend this shop.

15 December 2025
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello Ruth,

thank you very much for your kind message 😊
We’re happy to hear that you enjoyed shopping with us and that your order arrived quickly with great quality.
And please don’t worry about your French at all — we truly appreciate you taking the time to share your experience.

Thank you for your trust and recommendation. We look forward to welcoming you again soon at Hello Asia.

Kind regards,
Hello Asia Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, top quality

4 December 2025
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello MANGE,

thank you very much for your kind review 😊
We’re glad to hear that you were satisfied with the fast delivery and the quality of our products.
Your feedback is truly appreciated and encourages our team every day.

We look forward to welcoming you again soon at Hello Asia.

Kind regards,
Hello Asia Team

Rated 5 out of 5 stars

Great service and fast delivery

Shopping on helloasia.ch is always a great experience. The website is easy to use, and it’s simple to find what I need. Delivery is always fast and reliable. If there’s ever a problem, the shop responds quickly and solves it without any hassle. Highly recommended!

28 November 2025
Unprompted review
Hello Asia logo

Reply from Hello Asia

Hello JL,

thank you very much for your wonderful review 😊
We’re delighted to hear that you enjoy shopping with us and that our website, delivery and service met your expectations.
It means a lot to us to know that you feel well supported whenever there’s a question or an issue — providing a smooth and reliable experience is very important to our team.

Thank you for your trust and recommendation. We look forward to welcoming you again soon at Hello Asia.

Kind regards,
Hello Asia Team

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