Horus X Reviews 

355
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

They answer quickly to emails, they are very polite and kind. They give good advices and take our desires into consideration. They give reduction if we had to wait (ex: a bug in the quiz). And Paul F,... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my glasses and they helped me since the very first moment. They solved the problem in less tan 24h. Excellent customer service, as their products. I highly recommend this brand.

Rated 5 out of 5 stars

My glasses broke following a defect I reached out to apply the lifetime warranty several months after acquisition. The Horus team immediately sought addressing the solution. Highly recommend this bran... See more

Company replied

Rated 5 out of 5 stars

edit - i use the glases a lot, it works great and the materials used got a good quality, now a days nearly all screens have a setting for night use but on daytime or when your still working in t... See more

Company replied

Company details

  1. Computer Hardware Manufacturer
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Entreprise française engagée auprès des Gamers en recherche de confort et de performance à un prix révolutionnaire. Lunettes anti-lumière bleue et Lunettes Gaming.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(355)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yoda Force Vision

I spend the better part of my day staring into the star trek galaxy of a pixelated screen. I bought some Horus X gaming glasses last year due to insomnia from blue light rays that knocked my sleep cycle into the next generation.
The glasses worked like a charm. I regained my teenage sleeping habits, and felt like a new man again. If you want to sleep better, type faster, and do better, go with these gaming glasses.
You'll thank me later.

It's later.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Best customer experience ever!

Best customer experience ever!
I bought a pair of glasses which I loved but unfortunately lost them. I contacted horus and they sent me a new pair for free! Incredible customer experience and yes the glasses are fantastic value for money!

19 February 2022
Unprompted review
Rated 4 out of 5 stars

Nickel

Nickel top parfait
Sauf le made in China...en terme de qualité ca donne pas une bonne image je trouve

6 February 2022
Rated 5 out of 5 stars

Recommended

Last year, I had serious eye pain due to working with my laptop. After searching a lot, I bought a Gaming glass of Horus X, which was extremely helpful to reduce my eye pain. As my family members were suffering from the same problem, I ordered two other Gaming glasses. Like me, they are happy with the product. I can recommend this product to those who care a lot about their eyes health. Even without eye problems, it saves them in this digital world.

One more thing. The glass is too light. So your ears won't suffer

8 August 2021
Rated 5 out of 5 stars

Excellent product

Excellent product. I use them at night just to take the glare out of the computer screen. You know they work well when you take them off and look at the screen without them on...very bright. Company has very good customer services, very polite and eager to help!.
Mant Thanks!

14 June 2021
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, good delivery. As I wear it to improve sleep I just wish it would close more around the eyes as there is still quite a bit blue light that falls into the eyes from below or above the glasses. (more from below)

15 March 2021
Rated 5 out of 5 stars

Love from second sight

I ordered this glasses due to a lot of screentime at night time. I didn’t liked the glasses that much when I opened the box and tried out for the first time BUT! After using it for 1-2 days I just realized that I wear them even for watching tv or being under artificial light at home.. So I like it so much and highly recommend for anyone!

6 February 2021
Unprompted review
Rated 1 out of 5 stars

I contacted the company five days after…

I contacted the company five days after I had placed and paid my order.

I was informed that my order appeared to be cancelled and was asked if I would like to still receive the product or if I would like to receive a refund. One day after I had informed them that I would like to receive the product I received a refund instead.

I enquired why my order had been cancelled and I am still waiting for an answer to this day.

24 January 2021
Horus X logo

Reply from Horus X

Hi Arjan
Sorry, it seems that your last reply has been lost in our spam box !
We have fully refunded you because we were out of stock when your order was placed and unfortunately we didn't have the information on time to inform you. It's fully our fault and we are really sorry to hear that you had such a bad experience with us.Let's keep in touch by email, and we will send you the glasses when we have stock !
Thanks for your understanding
Isabelle - Horus X

Rated 5 out of 5 stars

(Partly solved) I didn’t got my product and they make…

edit - i use the glases a lot, it works great and the materials used got a good quality, now a days nearly all screens have a setting for night use but on daytime or when your still working in the morning it works great, no headage's and able to sleep directly afther lots of screen time what normaly gives trouble is fixed with this glasses

I didn’t got my product and they make it impossible for people that only talk English German and Dutch to buy the glasses I hope to get a refund

Partly solved, the problem was at dpd delivery, they brought the package to a pick up location without let me know where this was or without leave a note but they scanned it as delivered.

I will update this until I got the package and give a review of the usage of the glasses.

17 January 2021
Horus X logo

Reply from Horus X

Hello Aart, 
Sorry to hear about that ! We are already in contact by email
I found your order and It is said to be delivered
Can you ask your neighbours and your local post office with this number ?
Maybe it can be there
If it's not the case, we can then send it to you once more or refund you, as you prefer
Keep us posted
Have a nice day
Isabelle - Horus X

Rated 4 out of 5 stars

Good quality price ratio

Good quality price ratio. Delivery time from France ok. Let s see if it helps from getting tired eyes...

5 January 2021
Horus X logo

Reply from Horus X

Hi Charles,
Thanks for your nice review
We are happy to hear that everything went well for you !
Our team will be very happy to hear that.
Your experience and your satisfaction are our absolute priority and your review comforts us in our way of working.
Thanks to have taken the time to share this nice review and feel free to contact us if you need help in any way.
Marina - Horus-X

Rated 5 out of 5 stars

Good job guy!

Good product, great team. Perfect communication and quality product. I recommand this company

15 December 2020
Unprompted review
Horus X logo

Reply from Horus X

Hi Lea,
Thanks for your nice review
We are happy to hear that everything went well for you !
Our team will be very happy to hear that.
Your experience and your satisfaction are our absolute priority and your review comforts us in our way of working.
Thanks to have taken the time to share this nice review and feel free to contact us if you need help in any way.
Marina - Horus-X

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