Horizon Travels Uk logo
Visit website

Horizon Travels Uk Reviews 

11
•
TrustScore 4.5 out of 5

4.3

Travel Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Written by the company

At Horizon Travels Uk, we provide reliable and affordable flight bookings, holiday packages, and Umrah services with a strong focus on UK to Africa and worldwide travel. Our goal is to make every journey simple, stress-free, and budget-friendly by offering competitive fares, honest service, and dedicated customer support. ✈️ Trusted Travel Services 🌍 Worldwide Destinations 🕋 Umrah Packages 💬 Professional Support

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(11)

11 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A very impressive trip

This was my first time travelling abroad through Gatwick, and I'll definitely fly out from there at every opportunity. The customer service was amazing, and both the aircraft, airline staff, and the flight to and from Ghana was superb.

11 June 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you for sharing your wonderful experience. We’re delighted to hear that your first journey through Gatwick and your flights to and from Ghana were so enjoyable. Your kind words mean a great deal to us, and we look forward to assisting you again.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 4 out of 5 stars

Excellent service,always ready to…

Excellent service,always ready to assist with whatever. Paul was so lovely and

13 July 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you for your wonderful feedback. We’re delighted to hear you received excellent service from Paul. Your kind words are truly appreciated.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

Great experience



1. *"Absolutely amazing service!* Our trip was planned perfectly and stress-free. Highly recommend this travel agency!" ⭐⭐⭐⭐⭐
2. *"Best travel agency ever!* They got us the best deals and took care of everything. Will definitely book with them again."
3. *"Professional, friendly, and so helpful.* Made our honeymoon unforgettable. Thank you!"
4. *"From flights to hotels to tours – everything was seamless.* 10/10 service!"
5. *"Found the perfect holiday for our family budget.* Great communication and

3. "Travel with confidence. These guys are the real deal. Everything was smooth from start to finish ❤️"

4 June 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you so much for your wonderful review and kind words. We’re delighted to hear that you had a smooth and stress free experience with us. Your trust and support truly mean a lot to the whole team at Horizon Travels. We look forward to helping you plan your next journey.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

I booked an Umrah package for Ramadan…

I booked an Umrah package for Ramadan with my family through Horizon Travels UK, and the experience was excellent from start to finish. The hotels, transfers, and flight bookings were all perfectly arranged. Special thanks to Faizan Ali, who provided outstanding support throughout the whole journey and stayed in touch at every step.
Highly professional service and definitely recommended for anyone looking for a reliable travel agency for Umrah and international travel.

9 March 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you so much for your wonderful review and kind words. We're delighted to hear that you and your family had a smooth and memorable Umrah journey. It was our pleasure to assist you, and your appreciation means a lot to us. Thank you for trusting Horizon Travels UK. We look forward to helping you with your future Umrah and travel plans. May Allah accept your Umrah and bless you and your family. We look forward to assisting you again in the future!

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

The staff that dealt with me was very…

The staff that dealt with me was very helpful. He was very pertinent and polite with me until he solved my ticket issue. Thank you very much for Mr Paul who has been dealing with me.

15 May 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you for your kind words and wonderful feedback! We're delighted to hear that Paul provided you with excellent service and resolved your ticket issue. We'll be sure to share your appreciation with him. We look forward to assisting you again in the future!

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

Great flight

I had a great experience

17 April 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you for your feedback! We're glad you had a great experience and look forward to seeing you again.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

I booked an Umrah package for the last…

I booked an Umrah package for the last Ashra of Ramadan with Horizon Travels and had an amazing experience. Special thanks to Faizan Ali for managing everything so professionally. Hotels, flights, and transfers were all perfectly arranged. Everything was smooth and stress-free throughout the journey.

Highly recommended for anyone planning Umrah or holidays!

23 May 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth and memorable Umrah journey with us. It was our pleasure to assist you, and your kind words mean a lot to Faizan Ali and the entire Horizon Travels team. We truly appreciate your recommendation and look forward to serving you again in the future.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

Paul Gibson has been a great…

Paul Gibson has been a great privilege to me and my family, he has help us secure a fly ticket to Africa more than 4 times and I never regretted it. Ali Paul you are a legend in your field. Thank you.

11 February 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you sincerely for your amazing review and for placing your trust in Horizon Travels. We are thrilled to hear that you were satisfied with our service and support throughout your journey. Our team works hard to provide a smooth and professional travel experience, and feedback like yours truly motivates us to keep delivering the highest standards. We greatly appreciate your support and look forward to serving you again in the near future.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

Was a great experience

Was a great experience. All smooth ,no issues,no delays.
Mohamed had all planned and booked to the T.
The flyght was pleasant and I will be using this company in the future.They need to keep it up

17 May 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you so much for your wonderful feedback and for choosing Horizon Travels. We are truly delighted to hear that you had a great experience with our services. Your kind words mean a lot to our team and motivate us to continue providing the best travel experience to all our valued clients. We look forward to serving you again in the future.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

Rated 5 out of 5 stars

Happy traveller..

Well I have used them for getting me deals going to West Africa 3 times now.
Going on a one stop option gives me lots more luggage than direct and I've always been happy with the flights and length of stop over as well.... and it saves me doing all the leg work getting a holiday that I want and decent prices as well.....John Mathew thank you for what you have done for me over the last 3 years....

5 April 2026
Unprompted review
Horizon Travels Uk logo

Reply from Horizon Travels Uk

Thank you for taking the time to share your experience with Horizon Travels. We are truly grateful for your kind feedback and delighted to know that you were satisfied with our services.

Providing a smooth, reliable, and professional travel experience is always our top priority, and your review means a great deal to our team. We sincerely appreciate your trust and look forward to assisting you again with your future travels.

Warm regards,
Ali (Team Manager)
WhatsApp & Mobile: 07449773394
Sales & Customer Support Team: 02035045712
Email: Admin@horizontravels.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look