I received an E-mail from Home Title Lock yesterday 9/10/2025. This was my 7th Alert and I contacted your service department this morning. Your representative Jamie answered right away and was able to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cate Walker was by far the most patient and understanding HUMAN I have dealt with on the internet in quite some time. No AI creation could have anticipated my many questions and concerns with the emp... See more
Company replied
Life gets in the way sometimes,I had visited the web site months ago and had talked to someone in the past, received lots of information. But I got busy, traveling and more. I had a couple of messag... See more
Company replied
Alex was extremely helpful and patient when dealing with me as I'm a bit suspicious with anybody asking me questions about anything financially related. She was very flexible and willing to work with... See more
Company replied
Company details
Written by the company
Home Title Lock is a subscription-based service that helps homeowners protect their property with confidence. By continuously monitoring your home’s title, it provides urgent alerts for any changes, keeping you informed about one of your most valuable assets. The service addresses threats such as title fraud, deed theft, property fraud, and what the FBI refers to as “house stealing,” offering peace of mind and long-term security for your home. With Home Title Lock’s Million Dollar TripleLock® Protection, you gain access to a U.S.-based restoration team dedicated to resolving title issues quickly and efficiently. This combination of proactive monitoring, timely notifications, and expert support ensures your ownership remains secure. Home Title Lock empowers homeowners to act swiftly and confidently whenever potential risks arise. Designed for homeowners seeking proactive protection, Home Title Lock makes managing your home’s title simple, reliable, and stress-free. Trusted by many of homeowners nationwide, Home Title Lock provides an extra layer of defense for your home and equity. It’s simple to set up, reliable to use, and backed by a team of professionals committed to your security and peace of mind. Whether you’re a first-time homeowner or have owned your property for decades, Home Title Lock keeps you one step ahead of criminals and scammers. Stay informed, stay protected, and secure your biggest investment — your home.
Contact info
2766 N University Drive, 33065, Coral Springs, United States
- (800) 899-6268
- service@hometitlelock.com
- hometitlelock.com
4.8
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent customer service!!
2 September 2026
Don't lose your home to vagabonds.
I have just agreed to this coverage and I cannot comment on customer service or if the company had success getting my home title cleared. I don't know how tough the company will be on vagabonds who move into a house as if the house is theirs. Is the latter actually identity theft? I was very favorably impressed by the knowledge of the phone representative. Similar to other forms of coverage, I hope that I forego using their service in the future.
4 September 2026
Very helpful
1 September 2026
Just starting with service
Just starting with service. Person who reached out was very professional and knowlegeable about every aspect of what this service offers. She was an excellent representative for the business.
2 September 2026
Kristina in Customer Service was…
Kristina in Customer Service was friendly, and answered my question quickly and efficiently.
2 September 2026
Staff was very knowledgeable & positive
1 September 2026
Staff was polite, and very helpful.
Quick and very helpful. Resolved my problem very fast.
2 September 2026
The representative was professional, informed, and courteous!
The representative was professional, courteous, understanding, and very informed. She was a pleasure to deal with. Thank you.
2 September 2026
Accurate concise information.
31 August 2026
Great customer service
1 September 2026
Just talked to a representative
Just talked to a representative. Did not get her name but she was extremely knowledgeable and friendly.
1 September 2026
Great employer solves the problem
This morning I had a question and ended up with a lady who was one of the most helpful people I've ever delt with. It required a deep dive into my account and in a quick turn around, she came up with an answer and even a better solution. Cate Walker is absolutely an employee that should be honored. This made my day, thank you so very much.
31 August 2026
The lady from title lock who helped me…
The lady from title lock who helped me was excellent and gave me all the information and helped me with so much. So appreciate her time and great customer service
28 August 2026
Cate was great
Cate was great, very informative, answered all my questions. Feel very good now about our home
Thank you
28 August 2026
Reply from Home Title Lock
Thank you, Rick! We’re so glad to hear Cate was informative and took the time to answer all of your questions. Most importantly, we’re happy you’re feeling more confident about protecting your home. We’ll be sure to share your kind words with Cate!
Alex was extremely helpful and patient…
Alex was extremely helpful and patient when dealing with me as I'm a bit suspicious with anybody asking me questions about anything financially related. She was very flexible and willing to work with me on my requests and concerns.
27 August 2026
Reply from Home Title Lock
Thank you, Steven! We truly appreciate you sharing your experience. We understand that anything involving your home and finances deserves careful consideration, so we’re glad Alex took the time to address your questions and concerns and work with you throughout the process. We’ll be sure to pass along your kind words!
Excellent US based customer Service
Excellent US based customer Service! The customer service agent answer all my questions and confirmed the operations & the methods of service provided for home title lock.
25 August 2026
Reply from Home Title Lock
Thank you for taking the time to leave us a review! We’re glad our customer service team was able to answer your questions and provide clarity about how Home Title Lock works. We appreciate your trust and support!
Cate Walker was the Best
Cate Walker was by far the most patient and understanding HUMAN I have dealt with on the internet in quite some time. No AI creation could have anticipated my many questions and concerns with the empathy and understanding she showed me. She was thorough, professional and well trained for her job. Home Title Lack is very fortunate to have her as an employe.
William Lawton
25 August 2026
Unprompted review
Reply from Home Title Lock
Thank you so much for such a thoughtful review! We’re thrilled to hear that Cate made you feel heard, understood, and comfortable throughout your experience. Her patience, empathy, and dedication are exactly what we want every customer to experience. We’ll be sure to share your wonderful feedback with her!
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