Home Loan Factory Reviews 

I had a great experience with Home Loan Factory, especially with Divya and Paul. They made the entire loan transfer process smooth and straightforward, keeping me informed and helping coordinate everything along the way. Their communication and support were excellent, and I really appreciated how easy they made the process. Highly recommend their service!

Divya and Paul are excellent and provided us top notch services, even we have complex refinance as well as new build and they thinking out of square and bringing the great solution for us.

We highly recommended them the best mortgage service provider in the entire region.

RAJ & MINA

Excellent experience from start to finish! Divya and Paul were fantastic in helping me with both my first home purchase and refinancing recently. They took the time to understand my situation, explored multiple lenders and options, and worked hard to secure the best possible deal for me.

Very professional, responsive, transparent, and genuinely focused on getting the best outcome for their client. They made the whole process simple and stress-free and were always available to answer my questions.

Highly recommend their services to anyone looking for the best!

Divya and Paul were fantastic. They made the whole process of obtaining a mortgage easy and stress free by always being on the ball and checking all paperwork thoroughly so delays didn't occur during the process with the banks. Nothing was too hard for them, and they continue to go above and beyond with changes we now want to make. I would highly recommend getting in touch with Divya and Paul at Home Loan Factory.

This month marks one year since I became a proud homeowner in New Zealand—something I once thought would be impossible as a solo mum.

Owning my own home here in NZ had always been a dream of mine. But as a solo mum, I never imagined that I would actually be able to make it happen.

Then, a year ago, I met Paul and Divya, and with their guidance, support, and belief in my dream, they helped make the impossible possible. 🙏✨

I’m incredibly grateful to call my brand-new 3-bedroom, 2.5-bathroom townhouse with an internal garage in Auckland our home. 🏡

It’s more than just a house—it’s a place where my daughter and I can feel safe, create beautiful memories, and build our future together.

Thank you, Paul and Divya, for being part of such an important chapter of my life. Your professionalism, patience, and genuine care made such a difference.

One year later, I’m still incredibly grateful every time I turn the key and walk through my own front door.

If you’re dreaming of owning your own home, I highly recommend reaching out to Paul and Divya. Sometimes, all you need is the right people to help you believe that your dream really is possible. ✨

Words can express how much I would recommend Paul and Divya at the Home Loan Factory. They both made our dreams come true of becoming first time home owners right from the very first phone call of us reaching out to them. We couldn’t have made this journey of purchasing a home with out them and how easy and simple they made it for us. Definitely would recommend them over and over 100% satisfied with the service they provided.

Highly recommend Divya & Israel. 100%
Divya & Israel were our Godsend angels!! They never gave up on my family & I & the long hours they put in too just so that we could own our first ever home! The encouragement, the extra push we needed to make it possible! Thanks to their hard work and our lawyers, we now own our own home! Divya & Israel THANK YOU. We pray for Gods coverings & blessings over you both & wish you more success going forward. Definitely couldn’t have done it without you both. Fa’afetai Tele lava. Mel & family 💐

Andy and his team are fantastic!
So thorough and excellent at communicating. Highly recommend!

I don't know how we could have navigated the journey of first time home buying without Andy's advice, expertise, and encouragement. He kept us informed and supported at every step of the way, always made time to walk us through complicated processes and documents, and worked tirelessly to get us to best possible deal for our situation. Looking forward to continuing to work with Andy for many years to come, couldn't recommend him more highly!

We can’t recommend Andy Palliser from The Loan Factory highly enough. Andy is an incredible source of knowledge and advice, and his experience and understanding of the mortgage industry are second to none. He explains everything clearly, carefully considers every option, and always makes us feel that he genuinely has our best interests at heart.

Andy has also helped all of our children with their lending needs, giving each of them the same outstanding guidance and support. We recommend him to everyone we know who is looking for a loan or mortgage advice.

Andy is approachable, responsive, professional, and exceptionally good at what he does, and easy to talk to. He makes the entire lending process easier and far less stressful. If you want a mortgage broker who truly knows his field and consistently goes the extra mile for his clients, Andy is absolutely the person to talk to.

Andy was truly helpful and experienced. He definitely helped us all along the way. Couldn’t imagine without him for our home purchase! He was also very patient with us. Highly recommend him!

Couldn’t recommend Andy and his team enough.

It’s always a little extra special when the person looking after your finances is genuine and you know your in safe hands.

He looks after our mortgage, keeps an eye on things whenever our interest rates are due to change, and also manages our kiwisaver. He’s always proactive, easy to talk to and happy to explain things without making it feel overwhelming or complicated.

We really appreciate having someone we trust who genuinely looks out for us and makes sure we’re getting the best options available. Couldn’t ask for better service or a better person to have in our corner! 🏡❤️

Would absolutely recommend him to anyone looking for someone trustworthy and genuinely invested in helping them get the best out of their finances.

-Georgia

Great service and knowledgeable staff we are being helped by Andrew Paliser who is clued up with and helpful.

Andy's knowledge has been instrumental in helping us structure the mortgage that best support our needs. He is intuitive and advised us on how to best balance our financial needs and lifestyle requirements. He makes the whole process as stress-free and quick to answer any questions.