Great service from Lilly Kay today. Understood my needs and found me a really good solution for my health insurance. Its really worth spending time on a call talking to a professional rather than goi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dan was brilliant. I appreciate all the time he put in explaining through the intricacies of private health insurance to me and the different options available and how they would work in practice.... See more
Company replied
Ben Moore was really helpful. I wasn’t sure whether to go directly to a private medical insurance supplier or via a broker. I chose the latter and am very pleased I did. Ben took me through various o... See more
Company replied
Spoke to Lee Sham at length. Very thorough went through all my medical history and gave expert advice. Gave me written quotes and time to digest and got back to me at a mutually agreeable time. Did no... See more
Company replied
Company details
- Insurance Broker
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Life Insurance Agency
Written by the company
Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover. We understand that each life or health policy needs to be individual and that’s why we pride ourselves on the personalised service. We are focussed in getting to know you and finding out exactly what you want from your insurance.
Contact info
Ageas House, Gloucester Business Park, Gloucester, GL3 4ZP, Gloucester, United Kingdom
- 0800 953 9533
- support@howdenlifeandhealth.co.uk
- howdenlifeandhealth.co.uk
4.9
Excellent
12K reviews
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Kate was amazing and helpful highly…
Kate was amazing and helpful highly recommend this company nothing was too much trouble very pleased
23 July 2026
Unprompted review
Super duper Service
Patient efficiency understanding prompt kindness caring patience good choice great advice easy for myself to understand. All clear and straightforward.
Always the best advise and gives me the peace of mind I need.
Explaining and being patient for my needs. Fantastic. Service !!! We catch up next year thank you.
20 July 2026
Very helpful
23 July 2026
My enquiry was.proffessionally dealt…
My enquiry was.proffessionally dealt with and very clear
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service excellent
23 July 2026
Reply from Howden Life & Health
Thank you for leaving this review for us.
Professional, patient and helpful
After making enquiries about taking out health insurance, I spoke with Alex Wall from Howden Life and Health. She was very professional and took time to explain the details and differences between various levels of cover. She answered all questions and was very friendly and helpful
22 July 2026
Reply from Howden Life & Health
We're delighted to hear about your positive experience! It's wonderful to know that our team member was professional and took the time to explain the details clearly, answering all your questions in a friendly and helpful manner.
Great service
Jeremy Smith made arranging private medical insurance for me and my family so much easier than I expected. He took the time to explain all the options clearly and helped me find the right level of cover at the best possible price.
He was friendly, knowledgeable and I’d happily recommend him to anyone looking for PMI—thanks again for all your help!
22 July 2026
Unprompted review
Reply from Howden Life & Health
We're happy to hear that arranging private medical insurance for you and your family was easier than expected. It's great to know that our team member clearly explained all the options and helped you find the right level of cover at the best possible price. We appreciate your recommendation!
Reply from Howden Life & Health
Thank you for your kind words! We are delighted to hear that you had such a positive and helpful experience with us.
Excellent Service Again
Just renewed my health insurance with Howdens help again and made a big saving, by switching supplier, on like for like cover. But that's not the point of the review. I was dealt with by Julia, and I cannot praise her enough. She was cheerful, approachable and genuinely interested in helping me. A real credit to the organisation
22 July 2026
Unprompted review
Reply from Howden Life & Health
We're happy to hear that you had such a positive experience and were able to make a significant saving on your health insurance. It's wonderful to know that the assistance you received was cheerful, approachable, and genuinely helpful. We appreciate your kind words!
Excellent customer experience👍
The insurance consultant, Connor, did a great job at explaining me all the health insurance products that are available to me with their pros & cons. This helped me make a well-informed choice.
21 July 2026
Reply from Howden Life & Health
We're so pleased to hear that our insurance consultant did a great job explaining the health insurance products and their pros and cons. We appreciate that this helped you make a well-informed choice!
Excellent service throughout
Excellent service throughout. Kate was friendly, professional, and explained everything clearly, making me feel comfortable from the start. There was no pressure at any point, and I was provided with all the information I needed. I'm very happy with the policy and the overall experience. Highly recommended.
9 July 2026
Unprompted review
Reply from Howden Life & Health
We're so pleased to hear you received excellent service and felt comfortable throughout the process. It's wonderful that everything was explained clearly and that you didn't feel pressured. We're glad you're happy with your policy and the overall experience!
Cecilia was very professional and…
Cecilia was very professional and tenacious in her work, very good at replying to any correspondence with in depth answers to all queries.
22 July 2026
Reply from Howden Life & Health
We appreciate your feedback! We're glad our team member was professional and tenacious, and provided in-depth answers to all your queries.
The man who sold it to me
22 July 2026
Reply from Howden Life & Health
We appreciate you taking the time to share your feedback with us. We are always looking for ways to improve our service.
Easy to do and great price
22 July 2026
Reply from Howden Life & Health
We are so glad to hear you found our product easy to use and that the price met your expectations. Thank you for your wonderful feedback!
Saved me significant costs
Worked hard to find me alternative options for my family's health insurance which have saved me a significant amount of money without losing any of the benefits.
17 July 2026
Reply from Howden Life & Health
We're so pleased to hear we could find alternative options for your family's health insurance. It's wonderful to know we saved you a significant amount of money without compromising on benefits.
Great professional service
Great professional service. Everything explained clearly. No rushing and bombarding with phone calls like other brokers I had quotes from. Very satisfied with the service received
18 July 2026
Reply from Howden Life & Health
We're delighted to hear you received great professional service and that everything was explained clearly without feeling rushed. We appreciate your positive feedback!
they find the best insurance to suit you
Zach worked really hard getting the best insurance for our requirements at a good price
21 July 2026
Reply from Howden Life & Health
We're so glad that our team could work hard to find the best insurance for your requirements at a great price. Thank you for your kind words!
Very knowledgeable individual (Thomas)
Very knowledgeable individual (Thomas), who was helpful and not pushy. He also asked pertinent questions to establish what I was looking for and provided a great service.
18 July 2026
Reply from Howden Life & Health
We're so pleased to hear our team member was knowledgeable, helpful, and not pushy. We're glad they asked pertinent questions and provided great service!
Very good service
Very good, clear and concise explanation of policies, coverage & best practices. Seamless process that took away the hassle of tirelessly working through this myself. Easy to set up & establish for peace of mind. Highly recommend to everyone.
21 July 2026
Unprompted review
Reply from Howden Life & Health
We're so pleased to hear that our explanations of policies and coverage were clear and concise. It's wonderful that we could make the process seamless and hassle-free for you, providing peace of mind. Thank you for your high recommendation!
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