I've bought games from Kinguin multiple times and have added quite a few great titles to my Steam library thanks to their excellent prices. The keys are delivered instantly and have always worked perf... See more
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From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….
As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.
In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.
You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.
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Helpful easy to deal with and just great in general
**An Excellent Platform with Outstanding Customer Support!**
Kinguin offers a fantastic shopping experience, with a wide selection of digital products, competitive prices, and a smooth purchasing process. What impressed me most was the exceptional professionalism of the customer support team. They are responsive, helpful, and genuinely committed to customer satisfaction.
A highly recommended marketplace for digital products. Excellent service and outstanding support!
Haven‘t had any problems besides of their spam e-mails.
Super simple transaction and everything worked as expected. I’ll be back!
Super easy, no issues, game was delivered instantly, code worked. All you can ask for
The customer support was clear and concise throughout the process. I was also offered an 8% discount, without which I would have had to pay extra to resolve my issue. A place for improvement I would like to mention would be the time taken for each response. During the entire back and forth procedure, the earliest response I received came about 2 hours from my last reply, and about 3-4 hours on an average. I understand there might be a long queue of customers waiting for support and managing everything with a limited number of employees might be tough, but please do keep in mind many customers are on clock to get their issues resolved in order to move forward with their plans. Other than that, everything went super smooth.
Good price, fast delivery, easy payment. I’m always happy to come back. 😊🤝
Didnt get my game and its a scam full of sigh up trials
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