Froothie International Reviews 

742
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and powerful performance of products, finding them easy to use, convenient, and time-saving for various kitchen tasks. Delivery is notably fast and efficient, ensuring prompt arrival. Excellent customer service is also highlighted for its helpfulness and quick resolution. However, some customers noted occasional product functionality issues, including appliances failing or being loud, and sometimes struggling with specific tasks or recipes.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as solid machines that... See more

User experience

People report positive experiences with user experience, finding many products easy to operate, use, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the speed and efficiency of... See more

Customer service

Users describe positive interactions with customer service, often highlighting helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... See more

Company replied

Rated 5 out of 5 stars

Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nic... See more

Company replied

Rated 5 out of 5 stars

I got my TC Pro 3 2 weeks ago. I have been so excited and used it everyday, experimenting with all the functions and loved it! Until one day the light just didnt come on the screen was black! Froothie... See more

Company replied

Rated 4 out of 5 stars

Great product to use however we have issues all the time linking our devices to the main unit. We are not able to consolidate any of our favourite recipes from our Apple phones to the main unit and v... See more

Company replied


Company details

  1. Appliance Store
  2. Kitchen Supply Store

About Froothie International

Written by the company

High quality kitchen appliances

"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.

✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews

Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.

Visit us @ https://www.froothie.eu

Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡

Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄

Real Food Revolution: https://www.therealfoodrevolution.com.au/

Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/

You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

742 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(742)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Froothie International logo

Reply from Froothie International

We love hearing this — thank you! 😊
The 9200A is a powerhouse, so it’s great to know it’s delivering for you. We’re also really pleased the care and support around your purchase matched the product experience.

Rated 5 out of 5 stars

As usual

As usual, Hannah has been very helpful

14 May 2026
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Reply from Froothie International

Thank you for your kind feedback! 😊
We’re so pleased to hear Hannah has been helpful once again. We’ll be sure to pass your lovely message on to her.

Rated 5 out of 5 stars

My other half left a spoon in blender…

My other half left a spoon in blender resulting in catastrophic failure and mess. Able to get a new jug no hassle and back in service. Great delivery and customer service.

13 May 2026
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Reply from Froothie International

Thank you for sharing your experience! 😊
We’re sorry to hear about the spoon mishap — that definitely sounds like a messy moment. We’re really glad we could help you get a replacement jug quickly and with no hassle, so you could get your blender back in action.
Thank you for your kind words about our delivery and customer service. We truly appreciate your support.

Rated 5 out of 5 stars

Great product

Great product, great price and great company, fantastic information and demonstrations just a seamless positive experience

13 May 2026
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Reply from Froothie International

Thank you for the wonderful feedback! 😊
We’re so glad to hear you had such a positive experience, from the product and price through to the information and demonstrations. It means a lot to know everything felt smooth and helpful from start to finish.

Rated 4 out of 5 stars

Breadmaking Beast

It's a solid machine and handles really well. My old mixer had died about a year ago and I had been getting by with a hand-held. I started making home milled bread and quickly realised I needed a mixer (kneading that dough is not like working with store bought flour). After lots of research and looking in stores I chose the Optimum because it has a gear based motor with a decent wattage, and comments from breadmakers about a more expensive Kenwood I was considering were really negative (the KW dough hook was apparently badly designed and didn't knead very well). The pros of this machine are: it sits sturdily while creaming butter and sugar and it can knead bread dough to the highest volume specified in the booklet (there's some slight wobbling but nothing alarming); easy to clean; the knobs are metal (not metal colored plastic); large bowl, great for doubling. Cons: no handle on the bowl and I did get it really jammed in once requiring the husband to unstick it; the dial is just wierd and takes a few uses to get used to eg you have to push it twice to bring the settings up, the increase in speed button is on the left side (tv remotes etc are all on the right so you automatically want to speed it up by hitting the right hand side button), the dial blanks out when you lift the mixer head to add extra ingredients so any timer is canceled and you have to push twice again to bring the screen on again, and you have to keep pushing the button about 50x to set your timer to 10 minutes. It would be better on a dial system. If you're beating a smaller amount of butter and sugar it doesn't really pick it up, and you still need to scrape the bottom of the bowl contents back into the mix, otherwise you get a layer of unbeaten mix at the bottom. But the cons are minor annoyances, I'm really pleased it can handle large batches and kneads beautifully. I bought it for $521 on sale with free and fast delivery to NZ so I feel it's been great for the price, and probably better than more expensive models I could have bought.

11 May 2026
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Reply from Froothie International

Thank you for such a detailed and thoughtful review.
We’re so pleased to hear the Optimum mixer has been a strong performer for your breadmaking, especially with home-milled flour and larger dough batches. It’s great to know the sturdy build, metal knobs, large bowl, easy cleaning, and kneading performance have made a real difference in your kitchen.
We also really appreciate the honest feedback on the bowl handle, dial controls, timer setting, and mixing smaller quantities. This kind of detail is incredibly helpful, and we’ll be passing it on to our product team for review.
It’s wonderful to hear that, overall, the mixer has delivered great value and is kneading beautifully for you. Thank you again for choosing Optimum and for taking the time to share such useful feedback.

Rated 5 out of 5 stars

Serice

Excellent service
High quality product

13 May 2026
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Reply from Froothie International

Thank you for the wonderful feedback! 😊
It’s great to know that both the product and service met your expectations. We really value your support and hope you enjoy using it for years to come.

Rated 5 out of 5 stars

Fast efficient and a fantastic product

Fast efficient and a fantastic product.
Thanks guys.
Dylan

17 May 2026
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Reply from Froothie International

Thank you for your kind words, Dylan 🧡
We're delighted to hear you've had a great experience and are enjoying your product. We truly appreciate your support and thank you for taking the time to share your feedback.
Happy blending! ✨

Rated 5 out of 5 stars

Was quick to be derived

Was quick to be derived. Good information on You Tube. Works well

14 April 2026
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Reply from Froothie International

Thank you so much for your feedback!! 😊🧡
We’re really happy to hear your Thermocook Pro M 3.0 arrived quickly and that the YouTube tutorials and information have been helpful 😊
It’s wonderful to know the machine is working well for you. Thank you again for your support, and happy cooking!

Rated 5 out of 5 stars

I have used the Optimum 600XL Cold…

I have used the Optimum 600XL Cold Press Juicer for 2 weeks and can now place an honest review. To begin with the set up was a bit awkward,but typical kiwi style didnt read the manual,instead trying to be an instant “MacGyver”Upon following instructions the tricky part was clicking the lid to lock in the micro-switch for fear of breaking something as it took a bit of pressure.However all went well.The experience using the optimum is fantastic for a number of reasons and recommend this Juicer for the ultimate satisfaction.
Brilliant Recipe book,powerful machine,excellent juice and dry extraction/ seperation.So easy to clean good looking machine.10/10

18 May 2026
Unprompted review
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Reply from Froothie International

Thank you so much for your fantastic and honest review! 😊🧡
We loved reading about your experience with the Optimum 600XL Cold Press Juicer — especially the “MacGyver” approach at the beginning 😄 It’s very common for the locking mechanism to feel firm initially, as it’s designed to create a secure seal during juicing, but we’re so glad everything came together smoothly once set up correctly.
It’s wonderful to hear you’re enjoying the recipe book, juice quality, dry pulp extraction, easy cleaning, and overall performance of the machine ✨
Thank you again for your support and recommendation. We hope you continue creating lots of fresh and delicious juices!

Rated 5 out of 5 stars

Good customer service

7 May 2026
Unprompted review
Froothie International logo

Reply from Froothie International

Thank you so much! 😊 We really appreciate your support and are so glad you had a positive experience with our customer service team 🧡

Rated 5 out of 5 stars

I was very excited to get my Froothie

I was very excited to get my Froothie, as my daughter kept on at me how amazing they were, having had hers for 12yrs. After using a inferior product this was like hitting the jackpot. Smoothies on top of list at moment. Wow just love it !
I was very impressed with the service as well. Ordered it and was delivered within 2days.

13 April 2026
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Reply from Froothie International

Thank you so much for your lovely feedback! 😊
We’re so happy to hear your daughter introduced you to the world of Froothie and that your new Optimum Blender has lived up to the hype 🧡 After using an inferior product before, hearing it felt like “hitting the jackpot” truly makes our day!
And smoothies are definitely a perfect place to start 🥤😍 We’re also delighted you had such a great delivery experience and received it so quickly. Thank you again for your support, and welcome to the Froothie family!

Rated 1 out of 5 stars

I would strongly caution anyone…

I would strongly caution anyone considering buying from this company.

My experience has been extremely stressful and upsetting. I purchased a Thermocook appliance which turned out to be faulty, and instead of receiving straightforward support, I was met with poor communication and what felt like dismissive and inconsistent responses.

I followed all instructions given to me when returning the item, including carefully packaging it with padding and fragile tape.

This felt very unfair and, honestly, quite personal in the way it was handled.

At one point, I also felt verbally attacked during communication, which made the situation even more distressing and difficult to deal with.

The whole situation has had a real impact on my mental health. What should have been a simple warranty issue turned into a long, drawn-out process that left me feeling stressed, unheard, and frustrated.
Although I have now received a refund, the overall experience was exhausting and not something I would want anyone else to go through.

Please think carefully before purchasing, especially if you expect reliable after-sales support

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Product delivery was fast

Product delivery was fast. I was able to receive the blender in just 3days. Love the commercial blender that we bought. So efficient and was able to blend the frozen fruits smoothly.

19 March 2026
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Reply from Froothie International

We’re really glad to hear this. Great to know your blender arrived quickly and is handling frozen fruits so smoothly — that’s exactly what it’s built for. Thanks for taking the time to share your experience. 🥰

Rated 5 out of 5 stars

Great products

Great products. Fast delivery. We definitely recommend this company!

24 March 2026
Froothie International logo

Reply from Froothie International

We really appreciate your kind words. Great to hear everything arrived quickly and that you’re happy with the products. Thank you for the recommendation — it means a lot to us.

Rated 5 out of 5 stars

The service was great and fast.

The service was great and fast.
I got a replacement without asking for it!

6 April 2026
Unprompted review
Froothie International logo

Reply from Froothie International

Thank you so much for your kind words! 💛 We’re really glad we could get everything sorted quickly for you — that’s exactly the experience we aim to provide. It means a lot to hear you were happy with the service! 🙌

Rated 5 out of 5 stars

This is a solid blender

This is a solid blender, sturdy blades and a powerful motor. Blends my frozen fruit and vegetables easily

15 February 2026
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Reply from Froothie International

Thank you for the great review! We’re so happy to hear that the blender is working perfectly for you, especially with frozen fruits and vegetables. It’s always great to know that the sturdy blades and powerful motor are making your blending experience easy and smooth!
Thanks again for choosing Froothie – enjoy your blending!

Rated 5 out of 5 stars

Great service

Had an issue with a part I had ordered and they went the extra mile sorting it out and replacing the part with the correct one. Really helpful and easy to deal with

15 February 2026
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Reply from Froothie International

Thank you so much for your kind feedback! 😊

We’re really glad we could help sort things out and get the correct part to you. Our team always tries to go the extra mile to make sure everything is resolved smoothly.

It’s lovely to hear that you found the process easy and helpful — that means a lot to us. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

Love it

Love it. Easy to operate and easy to clean. Compact design.

8 February 2026
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Reply from Froothie International

Thank you so much — that’s wonderful to hear 😊 We’re so glad you’re finding it easy to use and clean, and that the compact design works well for you.
The 600M was designed exactly with that in mind — simple, practical, and powerful without taking over your kitchen.
If you ever need tips, recipes, or support, the team at Froothie is always here to help. Enjoy your juicing! 🧡

Rated 1 out of 5 stars

Too expensive, no warranty, bad support

Too expensive, warranty claims are rejected without justification, and spare parts are charged in a cheeky manner via PayPal. After I requested a statement, contact was simply terminated. Never Froothie again! For that price, you can buy three equally good blenders.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Its really quiet and easy to use and…

Its really quiet and easy to use and clean

18 January 2026
Froothie International logo

Reply from Froothie International

That’s great to hear 🙌

Quiet, simple to use, and easy to clean — that’s exactly what a kitchen appliance should be. If it fits smoothly into your routine without the noise or hassle, it’s doing its job right.

Keep enjoying it, and if you ever want to try something new with it, we’re here to help 👌

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