Clear and transparent website, making it very easy to place an order. The shipping was incredibly fast, even though I accidentally provided our old address! I was able to track the status of the pa... See more
Company replied
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See what reviewers are saying
⭐⭐⭐⭐⭐ I’m extremely happy with this car wash brush! It’s very practical, easy to use, and makes washing the car so much quicker and easier. The bristles clean really well without scratching the sur... See more
Company replied
Onestly, I missplaced a lefter in my phone number, but they immediatly they sent me an email so I could correct my error. The package arrived pretty fast and in perfect condition. The phone is a very... See more
Company replied
I placed my order on Sunday and it arrived midweek, exactly within the delivery time I was given. It looks great, works without any problems, and matches the description perfectly. A smooth experience... See more
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Company details
- Online Marketplace
- also in
- Children's Store
- Christmas Store
- Household Goods Wholesaler
- Pet Store
- Swimwear Store
Written by the company
"Frilla – Elevate Everyday Living" At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do. Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.
Frilla – Elevate Everyday Living
Written by the company
- Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.
- At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do.
Contact info
Slovenia
- info@frilla.it
- frilla.it
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jako zadovoljna brzinom dostave.
2 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am certified 😎 😌 because it was what…
I am certified 😎 😌 because it was what I needed 😌 😏 👌 Thank you for your help!
30 October 2026
Reply from Frilla
Thank you for your amazing feedback! It was our pleasure to serve you.
Team Frilla
Very good communication
Very good communication, the products arrive within a few days, and very willing to correct or help with any problem you may have with the product.
28 October 2026
Reply from Frilla
Your kind words truly made our day. Thank you for choosing us!
Team Frilla
I am very satisfied with quality of the…
I am very satisfied with quality of the product and with communication with seller.
28 October 2026
Reply from Frilla
Thank you for taking the time to share your experience. We're delighted you enjoyed shopping with us.
Team Frilla
I ordered on thursday and its arrived…
I ordered on thursday and its arrived the next Thuesday
I think they are very quick.
27 October 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
много добре
26 October 2026
Reply from Frilla
Благодарим Ви! Наистина оценяваме Вашия положителен отзив.
С уважение,
Екипът на Frilla
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Super obslujvane
24 October 2026
Reply from Frilla
Благодарим Ви! Наистина оценяваме Вашия положителен отзив.
С уважение,
Екипът на Frilla
Odlicni ulosci za cipele
23 October 2026
Reply from Frilla
Hvala vam! Iskreno cijenimo vašu pozitivnu recenziju.
Srdačan pozdrav,
Tim Frilla
Not happy with the product and service
Hi I just received this product from your company, unfortunately the box was torn and not sealed ?? I don't appreciate paying for new product and the box has been pre- used or not new !!! I tried the Grinder the lid is doggy and it doesn't adjust properly. So tried contacting them they keep sending automated messages. Not happy will not use this company again. Waste of my money :( this was purchase in Greece
FRILLA MULTIFUNCTIONAL GRINDER ( CANT UPLOAD PHOTO)
26 October 2026
Unprompted review
Reply from Frilla
Without an order number or your name, it is not possible to verify whether you have purchased a product from our shop or the status of your enquiry. For more information, please contact us by e-mail. You will receive an automatic reply as your first response. You must reply to it in order to contact our support.
Best regards,
Frilla Team
Think twice before ordering from this…
Think twice before ordering from this store. If you change your mind, find the item cheaper elsewhere, or simply want to remove a product from your cart, it is impossible to cancel or modify your order. The website is designed only to add items to your cart, and that is it.
The only small plus is that I managed to find a phone number and an email address for their representative in Athens, Greece. When reviewing my order list, I noticed an item that I had never selected. Since all my attempts to remove it through the website failed, I had to send an email requesting to cancel the entire order.
The next day, I called the phone number. A man answered, and—even though it was my very first time calling them—he immediately addressed me by my last name. He informed me that my order had already been shipped the previous day. I tried several times to explain the situation. Normally, when a courier picks up a package from a seller, the buyer receives an email notification. I am absolutely certain that the package had not even left their warehouse.
The man never introduced himself. After a few more attempts on my part to explain the reason for my call, he told me in an extremely rude and dismissive manner that he did not care, and then he hung up on me.
Be very careful when shopping at online stores like this one.
26 October 2026
Unprompted review
Reply from Frilla
Without an order number or your name, it is not possible to verify whether you have purchased a product from our shop or the status of your enquiry. For more information, please contact us by e-mail. You will receive an automatic reply as your first response. You must reply to it in order to contact our support.
Best regards,
Frilla Team
It îs a trust company! The product Washington super 🙌
It was what I need: quality and the delivery service was promt.
22 October 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Fast delivery and product.
22 October 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Easy to buy and fast delivery
22 October 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Not so fast but very good quality
20 October 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Product is great.
20 October 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
👍🏻😉😉😉😉😉😉😉😉🍾
20 October 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
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