Filmhyllan AB Reviews 

515
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

Greetings from Finland. Order took several weeks to complete and delivery took almost week. Hence the promised 3 workdays. Order had Walking Dead Season 8 as bluray. Otherwise happy, but interior... See more

Company replied

Rated 4 out of 5 stars

Smooth ordering process, very quick delivery with decent price. The last star goes missing (not necessarily by Filmhyllan) due to smashed covers of the 2/3 movies. This happened most probably during t... See more

Company replied

Rated 1 out of 5 stars

Out of 5 movies ordered I received 2. At first I was impressed by the selection of movies in the store, but clearly many of these are not actually available. Long delivery time, no notification if the... See more

Company replied

Rated 2 out of 5 stars

Box was in good condition when it arrived and was fine, although one of the discs failed to show anything on either my BD player nor computer drive. Disc is clean and without any visible damage, but... See more

Company details

  1. Video Store

Written by the company

Filmhyllan är Nordens import‑ och samlarbutik för fysisk film. Sen 2019 har vi hjälpt över 18 000 kunder att hitta rätt utgåva – från sprillans nya 4K UHD‑restaureringar till SteelBooks, limited editions och kultklassiker på Blu‑ray och DVD. Vår passion är filmhistoria, snygga förpackningar och korrekt metadata som gör valet enkelt. Vi tror på att fysisk film fortfarande har en själ. Därför kuraterar vi ett sortiment där bild‑ och ljudkvalitet samt samlarvärde får styra: 4K‑utgåvor med Dolby Vision/Atmos, numrerade boxar, slipcovers, mediabooks och boutique‑labels som Arrow, Second Sight, Radiance, Eureka/MoC, Indicator och Criterion. Behöver du UK‑import, DE‑import eller US‑import? Hos oss ser du direkt språk, textning, regionkod och förpackningsspråk – och vi förklarar alltid om titeln spelar i Norden (tips: UHD/4K är regionfri). Vi är kända för vår samlarpackning. SteelBooks och slipcovers får stöttåliga mailers. Skulle något mot förmodan skadas på vägen har vi en mint‑garanti som hjälper dig snabbt. Vi skickar dagligen från vårt svenska lager och visar tydliga ETA‑tider för beställningsvaror och import. För dig som älskar att vara först erbjuder vi förhandsbokningar och en uppdaterad releasekalender med veckans kommande 4K‑ och Blu‑ray‑släpp. Letar du efter äldre eller slutsålda titlar? Lägg en bevakning så jagar vi rätt utgåva via våra leverantörer. Filmhyllan finns på svenska, danska, engelska, tyska och finska, och vi välkomnar samlare från hela världen. Vi hjälper också bibliotek, skolor och offentliga verksamheter med temapaket och smidiga betalflöden. Kort sagt: allt, rätt, i tid – med samlare i fokus. Välkommen till Filmhyllan.


Contact info

2.9

Average

TrustScore 3 out of 5

515 reviews

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Replied to 75% of negative reviews

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2.9

All reviews

(515)

16 reviews in the last 12 months

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Rated 3 out of 5 stars

Snailmail

Greetings from Finland. Order took several weeks to complete and delivery took almost week. Hence the promised 3 workdays.

Order had Walking Dead Season 8 as bluray. Otherwise happy, but interior of blue casing is broken and those bluraydiscs will not hold on their hubs.

Bit mixed feelings.

6 August 2024
Filmhyllan AB logo

Reply from Filmhyllan AB

We are sorry to hear the case is broken. We are happy to send a new one. The movies we dont have in stock will be sent within 3-13 working days. When DHL picked up the package it usually take 1-2 days for it to arrive. Please let us know if you hsve more questions.
/Niclas

Rated 1 out of 5 stars

Out of 5 movies ordered I received 2

Out of 5 movies ordered I received 2. At first I was impressed by the selection of movies in the store, but clearly many of these are not actually available. Long delivery time, no notification if the items will be in stock or not. Worst online shopping experience I've ever had.

9 September 2023
Unprompted review
Filmhyllan AB logo

Reply from Filmhyllan AB

Hi! Whats your order number? So we can look at it. Thanks

Rated 1 out of 5 stars

Can't deliver the items what seems to…

Can't deliver the items what seems to be at the stock when ordering. Extemely slow delivery without any information about an order and it's possible improvements. Very big disappointment to me. Watch out and be careful with this seller.

26 January 2023
Filmhyllan AB logo

Reply from Filmhyllan AB

Hi! We regret to inform you that some of your films has been removed from your order as the film company has withdrawn the release of the films. we would love to send all to you. We can’t help that they sometimes withdraw movies and they doesn’t inform us in advance. It is unfortunately out of our control.

Rated 1 out of 5 stars

No confirmation, no product

It has been over 10 days, and I still don't even have a delivery confirmation.

30 December 2022
Filmhyllan AB logo

Reply from Filmhyllan AB

It is ordered from supplier and should arrive next week to you.
Happy new year!

Rated 2 out of 5 stars

Box was in good condition when it…

Box was in good condition when it arrived and was fine, although one of the discs failed to show anything on either my BD player nor computer drive. Disc is clean and without any visible damage, but it just does not work.

24 December 2022
Rated 1 out of 5 stars

I’m wondering where my order is

I’m wondering where my order is. I have only got confirmation of the order but not any information when my order would be sent. It has now been 14 days since my order and payment was made.

It would also be nice to be able to have these in English.

31 August 2022
Filmhyllan AB logo

Reply from Filmhyllan AB

The product you have ordered is out of stock and we currently doesn’t know when it will be stock again. As it stated when you ordered.

Rated 1 out of 5 stars

Too long delivery time.

Easy to buy, but not cheap and far too long delivery time - I bought the DVD 14 days ago and it has not yet arrived !
And why a Finnish customer feedback questions are in Swedish ?

7 September 2022
Filmhyllan AB logo

Reply from Filmhyllan AB

We try to have good prices. We only have english and swedish customer support right now. We have a lot of shipping options in the checkout.

Rated 4 out of 5 stars

Movies to Finland

Smooth ordering process, very quick delivery with decent price. The last star goes missing (not necessarily by Filmhyllan) due to smashed covers of the 2/3 movies. This happened most probably during the shipping, but better packing might have prevented it

7 August 2022
Filmhyllan AB logo

Reply from Filmhyllan AB

Thanks

Rated 5 out of 5 stars

Good service

Good service, to get rare movie not found anywhere else.

9 May 2022
Filmhyllan AB logo

Reply from Filmhyllan AB

Thanks!

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