Greetings from Finland. Order took several weeks to complete and delivery took almost week. Hence the promised 3 workdays. Order had Walking Dead Season 8 as bluray. Otherwise happy, but interior... See more
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Greetings from Finland. Order took several weeks to complete and delivery took almost week. Hence the promised 3 workdays. Order had Walking Dead Season 8 as bluray. Otherwise happy, but interior... See more
Company replied
Smooth ordering process, very quick delivery with decent price. The last star goes missing (not necessarily by Filmhyllan) due to smashed covers of the 2/3 movies. This happened most probably during t... See more
Company replied
Out of 5 movies ordered I received 2. At first I was impressed by the selection of movies in the store, but clearly many of these are not actually available. Long delivery time, no notification if the... See more
Company replied
Box was in good condition when it arrived and was fine, although one of the discs failed to show anything on either my BD player nor computer drive. Disc is clean and without any visible damage, but... See more
Filmhyllan är Nordens import‑ och samlarbutik för fysisk film. Sen 2019 har vi hjälpt över 18 000 kunder att hitta rätt utgåva – från sprillans nya 4K UHD‑restaureringar till SteelBooks, limited editions och kultklassiker på Blu‑ray och DVD. Vår passion är filmhistoria, snygga förpackningar och korrekt metadata som gör valet enkelt. Vi tror på att fysisk film fortfarande har en själ. Därför kuraterar vi ett sortiment där bild‑ och ljudkvalitet samt samlarvärde får styra: 4K‑utgåvor med Dolby Vision/Atmos, numrerade boxar, slipcovers, mediabooks och boutique‑labels som Arrow, Second Sight, Radiance, Eureka/MoC, Indicator och Criterion. Behöver du UK‑import, DE‑import eller US‑import? Hos oss ser du direkt språk, textning, regionkod och förpackningsspråk – och vi förklarar alltid om titeln spelar i Norden (tips: UHD/4K är regionfri). Vi är kända för vår samlarpackning. SteelBooks och slipcovers får stöttåliga mailers. Skulle något mot förmodan skadas på vägen har vi en mint‑garanti som hjälper dig snabbt. Vi skickar dagligen från vårt svenska lager och visar tydliga ETA‑tider för beställningsvaror och import. För dig som älskar att vara först erbjuder vi förhandsbokningar och en uppdaterad releasekalender med veckans kommande 4K‑ och Blu‑ray‑släpp. Letar du efter äldre eller slutsålda titlar? Lägg en bevakning så jagar vi rätt utgåva via våra leverantörer. Filmhyllan finns på svenska, danska, engelska, tyska och finska, och vi välkomnar samlare från hela världen. Vi hjälper också bibliotek, skolor och offentliga verksamheter med temapaket och smidiga betalflöden. Kort sagt: allt, rätt, i tid – med samlare i fokus. Välkommen till Filmhyllan.
Hovgårdsgatan 1B , 26357, Höganäs , Sweden
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Very reasonable price. Took some time to get the product, but I was well informed about that.
Greetings from Finland. Order took several weeks to complete and delivery took almost week. Hence the promised 3 workdays.
Order had Walking Dead Season 8 as bluray. Otherwise happy, but interior of blue casing is broken and those bluraydiscs will not hold on their hubs.
Bit mixed feelings.
Reply from Filmhyllan AB
Out of 5 movies ordered I received 2. At first I was impressed by the selection of movies in the store, but clearly many of these are not actually available. Long delivery time, no notification if the items will be in stock or not. Worst online shopping experience I've ever had.
Reply from Filmhyllan AB
Very good selection of movies and tv-series boxsets.
Also prices are lower than here in Finland.
If shop doesn't have what you looking for, you can make a wish for it.
Thanks.
Extremely long wait until it was shipped. After ordering there was no way to check order status on the website. Bad.
Can't deliver the items what seems to be at the stock when ordering. Extemely slow delivery without any information about an order and it's possible improvements. Very big disappointment to me. Watch out and be careful with this seller.
Reply from Filmhyllan AB
It has been over 10 days, and I still don't even have a delivery confirmation.
Reply from Filmhyllan AB
Box was in good condition when it arrived and was fine, although one of the discs failed to show anything on either my BD player nor computer drive. Disc is clean and without any visible damage, but it just does not work.
Good delivery, but a little bit slow, DHL made an error so i get to DHL
I’m wondering where my order is. I have only got confirmation of the order but not any information when my order would be sent. It has now been 14 days since my order and payment was made.
It would also be nice to be able to have these in English.
Reply from Filmhyllan AB
Easy to buy, but not cheap and far too long delivery time - I bought the DVD 14 days ago and it has not yet arrived !
And why a Finnish customer feedback questions are in Swedish ?
Reply from Filmhyllan AB
Smooth ordering process, very quick delivery with decent price. The last star goes missing (not necessarily by Filmhyllan) due to smashed covers of the 2/3 movies. This happened most probably during the shipping, but better packing might have prevented it
Reply from Filmhyllan AB
I will give you feedback after receiving the products. I will will have to ask a refund, if profucts mot received asap.
Reply from Filmhyllan AB
Reply from Filmhyllan AB
I’m very satisfied with the service. I’ve got some movies which are very difficult to find. So thank you for that.
Reply from Filmhyllan AB
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