Users frequently describe FilesBuddy as a "fast" and "user-friendly" alternative to heavy software like Adobe. On platforms like Trustpilot, it currently holds a high rating (often cited around 4.3 to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a very smooth experience using FilesBuddy’s file format changer. The website is simple and easy to navigate, so I was able to upload my file and convert it to the format I needed within a few... See more
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Easy conversion, easy to pay. Was able to convert .png to .svg is seconds and review and edit if needed. Accidentally converted pdf to png with that process being just as easy. Apparently,... See more
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Word Converter tools are applications used to convert documents between formats such as DOC, DOCX, PDF, TXT, RTF, and HTML. Many versions exist (desktop software and online tools), so performance depe... See more
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Company details
- Business to Business Service
- Automation Company
- Business Administration Service
- e-Commerce Service
- Software Company
- Software Vendor
About Filesbuddy
Written by the company
Filesbuddy, file tools that just work
We are Filesbuddy.com, a web based file utility platform that helps individuals and businesses convert, edit, compress, and optimize digital documents in just a few clicks. We bring the most common document workflows together in one place, so you can get results faster, without installing software.
What we help you do
- Convert files across popular formats, including PDF, document, and image conversions
- Edit and export documents for easy updates and sharing
- Compress files to reduce size while keeping them practical for email and upload limits
- Merge, split, and organize documents for clean, professional output
- Optimize files for printing, storage, and smooth collaboration
Built for everyday productivity
Filesbuddy is designed for the workflows people actually use every day, converting PDFs into editable files, preparing documents for clients, cleaning up scans, reducing file size, and getting files ready for printing or archiving.
Why users choose Filesbuddy
- Browser first, works fully online across devices and operating systems
- Fast and intuitive, minimal steps, clear results
- Reliable output, focused on practical, shareable files
- One platform, many tools, consistent experience
Ready to get started? Visit Filesbuddy.com and convert your files now.
Customer service
Written by the company
- Quick help when something goes wrong
- We want you to feel confident using Filesbuddy and get the results you came for quickly and without stress. If you run into any issues while converting, editing, compressing, or downloading a file, or if something does not behave as expected, we are here to help you get back on track. Please contact us at support@filesbuddy.com.
Our service
Fast results, directly in your browser
Fast results, directly in your browser, without installing software. We aim to deliver clean, usable output files in just a few clicks, across devices and operating systems. If a tool does not perform as expected, we take it seriously and work to resolve the issue quickly, so you can continue your workflow with confidence.
Contact info
Amsterdam, Netherlands
- support@filesbuddy.com
- filesbuddy.com
Start converting your files ✨
4.6
Excellent
694 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My request was handled very…professionally and satisfactorily.
My request was handled very professionally and satisfactorily. I was treated with respect and valued as a customer more than the company themselves. I was encouraged to return for services at any time.
12 June 2026
Unprompted review
It got the job done
15 June 2026
Would have been nice to know there was…
Would have been nice to know there was a charge before I started the process
13 June 2026
Wrong file type downloaded & Subscription!
Wrong file type downloaded & Subscription!
I ordered a PDF and it kept downloading the low res PNG I uploaded. I ended up re-trying as a SVG, and a rather poorly outlined vector downloaded. Not something worth trying to cleanup. Tried emailing support with no response. BUYER BEWARE - You are automatically subscribed a $55/mo subscription, which bills after 7 days (surprise to me).
4 June 2026
Unprompted review
It was also flagged at my bank for some reason
The svg. conversion had analysing around it
4 June 2026
Conversion not free, false advertisement
The site told me it was free to convert my JPG to SVG however they charge me $.99 which I did not expect nor do I appreciate to get my file converted
31 May 2026
Customer Service Made It Right
Originally, I left a 1-star review after being charged $55 following a $0.99 trial when I did not realize the subscription had renewed and was frustrated that my initial refund request was denied.
After posting my review and following up with support, FilesBuddy reconsidered and issued a full refund. I appreciate that they ultimately made things right.
My criticism remains the same: a $0.99 trial converting into a $55 subscription after 7 days is easy to miss, and I believe a reminder email before renewal would be a more customer-friendly approach.
While I would still advise users to read the terms carefully and cancel immediately if they only need a one-time conversion, I do give FilesBuddy credit for ultimately resolving the issue and refunding the charge.
28 May 2026
Unprompted review
Easy and quick to use.
30 May 2026
Caution
Caution: you will get random unauthorized charges to your credit card. You won't even have an account to find out how this happened and have to file a fraud claim with your bank to make it stop.
29 May 2026
Unprompted review
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