Ayah handled my issue with incredible patience and understanding. She solved everything smartly and made the whole experience stress‑free. I ended the call with a smile thanks to her amazing support... See more
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Aykut was very helpful and kind and solved my worries straight away. He also very kindly spoke to me in english so i could understand better. A truly kind and efficient customer service. Thank you Ayk... See more
Spoke to the customer service rep Anton he was able to accommodate my English. I was having trouble with my 5G router, reaching my whole apartment. In less than five minutes, he found me a cheaper and... See more
Company replied
I was connected to Jacob. I don't even speak danish and he completely and perfectly helped me out in English. Solved my issue quickly and properly. As a new customer it's extremely nice to see such qu... See more
Company replied
Company details
About Fastspeed
Written by the company
Fastspeed
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Bedste kvalitet, pris og kundeservice!
Written by the company
- Fastspeed - Danmarks førende internetudbyder
- Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.
Contact info
Bygmestervej 10, 2. tv., 2400, København NV, Denmark
- 89873700
- kundeservice@fastspeed.dk
- fastspeed.dk
Fastspeed - DKs ultimative internet
4.8
Excellent
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff & Service .Nikolaj
4 September 2026
I received a very friendly and…
I received a very friendly and professionally solved all my questions!
3 September 2026
Unprompted review
Ayah handled my issue with incredible…
Ayah handled my issue with incredible patience and understanding.
She solved everything smartly and made the whole experience stress‑free.
I ended the call with a smile thanks to her amazing support.
2 September 2026
Unprompted review
Good service
Really nice guy, knew what he was talking about and fast service.
2 September 2026
Unprompted review
Long waiting time
Long waiting time, Alex was super helpful after 20 min waiting in cue.
31 August 2026
Aykut was very helpful and kind and…
Aykut was very helpful and kind and solved my worries straight away. He also very kindly spoke to me in english so i could understand better. A truly kind and efficient customer service. Thank you Aykut
1 September 2026
Very helpful and friendly service
Very helpful and friendly service! Muhammed was kind and professional!
25 August 2026
Very helpful at customer service a girl…
Very helpful at customer service a girl called aya sorted the problem out very quick and efficiently.
28 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jonas was quick and efficient
Jonas was quick and efficient. Highly recommended
27 August 2026
Unprompted review
Reply from Fastspeed
Hej Rahul 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Jonas kunne hjælpe dig hurtigt og effektivt. Vi sætter stor pris på din anbefaling og giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Tank you William for helping me out
Tank you William for helping me out. You went above and beyond! Sad to see we no longer able to use FastSpeed, but hope one day we can return as customers.
26 August 2026
Unprompted review
Reply from Fastspeed
Hej Gabriel 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at William kunne hjælpe dig godt på vej og levere en service, der gik lidt ud over det sædvanlige. Vi giver selvfølgelig din flotte ros videre til ham. 😊
Vi er kede af at høre, at vi ikke længere kan være din internetudbyder, men håber også, at vi får mulighed for at byde dig velkommen tilbage som kunde en dag.
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Good service and help from Jonas
Good service and help from Jonas , I am very satisfied on his work 😁
26 August 2026
Unprompted review
Reply from Fastspeed
Hej Nikolaj 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at du fik god hjælp og service af Jonas. Vi er glade for, at du er meget tilfreds med hans arbejde, og vi giver selvfølgelig din ros videre til ham. 😁
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Really good conversation with William
Really good conversation with William, he was very helpful
26 August 2026
Unprompted review
Reply from Fastspeed
Hej Albert 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at du havde en rigtig god samtale med William, og at du oplevede ham som hjælpsom. Vi giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Best conversation n get solution from…
Best conversation n get solution from jonas
26 August 2026
Unprompted review
Reply from Fastspeed
Hej Md Mahaday 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at du havde en god oplevelse, og at Jonas kunne hjælpe dig med at finde en løsning. Vi giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
The activation took a bit of time but…
The activation took a bit of time but very nice service and Toqeer was very helpful and quick
26 August 2026
Unprompted review
Reply from Fastspeed
Hej Hossein 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at du oplevede en god service. Selvom aktiveringen tog lidt tid, er vi glade for, at Toqeer kunne hjælpe dig hurtigt og være behjælpelig undervejs. 😊
Tak fordi du tog dig tid til at dele din oplevelse. Vi giver selvfølgelig din ros videre til Toqeer.
// Laura
Jonas helped me solve the problem…
Jonas helped me solve the problem really quick!
24 August 2026
Unprompted review
Reply from Fastspeed
Hej Xuhui 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Jonas kunne hjælpe med at løse dit problem rigtig hurtigt. Vi giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Nikolaj was great
Nikolaj was great. Great help, easy to solve. Thanks!
25 August 2026
Unprompted review
Reply from Fastspeed
Hej Tincho 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Nikolaj kunne hjælpe dig, og at det var nemt at få løst problemet. Vi giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Danny provided great service
25 August 2026
Reply from Fastspeed
Hej David 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Danny gav dig en god serviceoplevelse. Vi giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
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