Factor_Sverige Reviews 

518
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

Food is mostly tasty. The deliverance is rather unreliable though and if you move to another address they are really inflexible. I had to go late at night to pick up delivery at my old place though I... See more

Company replied

Rated 4 out of 5 stars

Easy and simple navigation on the website, easy to chose and edit meals. No issues with orders, preferences, or shipping. The meals seems to be well thought out and tastes fine. The only reason for on... See more

Company replied

Rated 4 out of 5 stars

Taste can be really good, but the portions are rather small - an ordinary adult might need two (about 800 calories). For the price tag it comes (at lowest 110 SEK per portion), it may be considered ex... See more

Company replied

Rated 5 out of 5 stars

This is a very convenient solution. Considering what it actually is; pre made Keto food delivered to my doorstep I'm very happy with taste, size and variety of dishes. Sure, for Keto purposes some dis... See more

Company replied

Company details

  1. Meal Delivery
  2. Food Manufacturing Supply
  3. Food Products Supplier
  4. Online Food Ordering Service

About Factor_Sverige

Written by the company

Med Factors färdiglagade, färska måltider kan du nå dina mål, samtidigt som du sparar både tid och energi. Du behöver varken handla, preppa ingredienser, laga mat, diska eller hålla koll på näringsvärden, men har ändå full kontroll på vad du äter.

Factors kulinariska team lagar mat med noga utvalda ingredienser och strävar alltid efter att optimera näringsvärdet i varje måltid. Måltiderna levereras färdiglagade och färska till din dörr. Bara att värma, äta och njuta.

Så länge ditt abonnemang är aktivt görs en beställning åt dig automatiskt varje onsdag kl. 23:59. Innan dess kan du alltid ändra, hoppa över eller avbryta din beställning.

Observera att existerande beställningar inte kan ändras eller avbrytas efter betalning.

Healthy Meals – Ready When You Are

Written by the company

Färska måltider hem till dörren - utvecklade av näringsexperter och kulinariska experter | Factor
Njut av en meny som passar din smak och kosthållning. Välj bland 15 färska, sunda måltider varje vecka.

Contact info

3.6

Average

TrustScore 3.5 out of 5

518 reviews

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3.6

All reviews

(518)

267 reviews in the last 12 months

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Rated 5 out of 5 stars

Good all of it

Good all of it

19 January 2025
Unprompted review
Factor_Sverige logo

Reply from Factor_Sverige

Hi Jyrki!

I'm really glad you like HelloFresh. Thank you for your rating! We appreciate it. 💚

// Sasha

Rated 4 out of 5 stars

Keto made easy

The meals have made it easy for me to kick off a keto diet when having the option to grab one of the boxes when the rest of the family is eating pasta. It takes 3 minutes to get the food ready. Taste is ok, not bad not great, for me it is more about getting fed, and not having to think about the ingredients being low carb - they are.
I did 4 weeks, then paused a couple of weeks since I did feel the meals are lacking variation. But I found myself missing the quick option to grab the box so I ordered again. I did not have any issues cancelling my subscription, it is all working well.

16 January 2025
Unprompted review
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Reply from Factor_Sverige

Hi Andrea!

Thank you for taking the time to leave feedback so we can continue to improve our service! 😊

/ Sasha

Rated 3 out of 5 stars

I really liked the taste

I really liked the taste, variety and accurate salt amount. The only problem is that half of the meals have an expiry of a couple of days after delivery and those meals are of two variants. The other half of the meals have a longer expiry of additional couple of days but again of the same sort.

In my case, it was 14 meals per order and I ordered twice. 7 meals of each order expires after 3 days of delivery BUT these 7 meals are of two sorts. The other 7 expire after additionally 2 or 3 days but yet again of another 2 different variants.

In this case, I was inclined to eat 2 different meals during the first 3 days and then try the others. I didn’t have the option of variation because of the expiry issue.

30 December 2024
Unprompted review
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Reply from Factor_Sverige

Hi David! Thank you for sharing your feedback! We’re really happy to hear that you enjoyed the meals 😊. We also understand your concern about the short expiry dates and limited meal variety within those timeframes. Please contact our customer team at https://www.factormeals.se/contact, and they will be happy to assist you further.
//Ivana

Rated 5 out of 5 stars

Just well made food honestly

Just well made food honestly. It's good for you AND tastes good.
If you are really into carbs you will be disappointed since the meals don't include things like pasta made from grains.

18 December 2024
Unprompted review
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Reply from Factor_Sverige

Hi Johan! Thank you for your kind words! 😊 We’re so glad to hear that you enjoy the quality of our food and the balance of healthy, tasty meals. 🍽️
//Ivana

Rated 5 out of 5 stars

5/5, delicious food

5/5, great variety of delicious food

11 December 2024
Unprompted review
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Reply from Factor_Sverige

Hi! Thank you so much for the fantastic rating! 🌟 We're thrilled to hear that you're enjoying the variety of delicious meals! 🍽️😊
//Ivana

Rated 5 out of 5 stars

Good quality, packed with flavour

Good quality ingredients, just the right portion size and well prepared. The food is tasty, packed with flavour. We like the wide variety on the menu.

26 November 2024
Unprompted review
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Reply from Factor_Sverige

Hej Frederick! Thank you for your wonderful review! 🌟 We're thrilled to hear that you enjoyed the quality ingredients and perfect portion sizes. We appreciate your support!
//Ivana

Rated 4 out of 5 stars

Nice not to cook

I had Factor meals for 3 weeks now. The website is no good. The website makes it hard to navigate. Easy delivery. The meals are very similar from every week and the seasoning is similar. Very unsalted. Nice to try it for a week but I would not recommend to use it long term.

2 December 2024
Unprompted review
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Reply from Factor_Sverige

Hi Jennifer! Thank you for sharing your experience! 🌟 We value your feedback and will pass it on to the responsible team.
//Ivana

Rated 1 out of 5 stars

Terrible

Expensive, bland food and super small portions that leave you hungry. Terrible

23 November 2024
Unprompted review
Factor_Sverige logo

Reply from Factor_Sverige

Hello Andreas!

I am really sorry for the bad experience with our service, if you need help with anything please contact our customer support. https://www.factormeals.se/contact

// Sasha

Rated 4 out of 5 stars

Overcooked vegetables.

I've had Factor_ for a couple of months now. I really like the food, but very often, the vegetable side is hopelessly overcooked.

4 November 2024
Unprompted review
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Reply from Factor_Sverige

Hej Cicely! Thank you for your feedback!🌟We're glad to hear that you enjoy the food overall. However, we're sorry to learn about your experience with vegetable.🥦Please contact our customer support at https://www.factormeals.se/contact and they will assist you further.
//Ivana

Rated 1 out of 5 stars

BIG SCAM

Ordered meals and then put my subscription at paus. They still continued to deliver and charged me. Called the customer service and they said "we can't see any paus gone trough on our site" which is a total lie and a scam. DONT ORDER THEIR MEALS!!!!

5 November 2024
Unprompted review
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Reply from Factor_Sverige

Hi Daniel! We're really sorry to hear about your experience. Please reach out to us at supervisor@factormeals.se so we can investigate this issue further. We appreciate your feedback!
//Ivana

Rated 1 out of 5 stars

SCAM!!!!!!

SCAM!!!!!!
UPDATE: I have contacted Factor via all possible channels, phone (they are not picking up during work hours, even after 90minutes of holding, tried on Thursday and Monday).
Contacted them via the email, provided here by Sasha to my previous post, no response what so ever.

UPDATE 2: After several attempts, they responded to my email and arranged a refund, so I consider the case closed, but I would not recommend this company to anyone, as they have a very shady way of signing up new customers without consent as well as nearly impossible to get in touch with customer service.

26 October 2024
Unprompted review
Rated 1 out of 5 stars

Very creepy way to push you in a…

Very creepy way to push you in a subscription without you knowing , like you wanna order for one time to give it a try then you find out that you have another delivery on the way because you didn’t read so deep between the lines , didn’t receive my second package and canceled the subscription but they charged me anyway. First time experiencing such a thing. Fooling company.

20 October 2024
Unprompted review
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Reply from Factor_Sverige

Hello Majd!

I am really sorry to hear that our service didn't work as planned for you, regarding the box that you never received have you been in contact with our customer care so that we can investigate the issue. You can reach our customer care through the chat function or by calling +46 852 517 285.

Best regards
Sasha

Rated 1 out of 5 stars

I cancelled the one hour

I cancelled my subscription one hour after I signed. Still the meals arrived a week later. Gave up an paid, just like they wanted.

Have tried two meals. They were ok. Not worth their cost though even with discount.

14 October 2024
Unprompted review
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Reply from Factor_Sverige

Hello Magnus.

I am so sorry for the inconvenience, when it comes to the first box you have to reach out to our customer care for them to cancel it. If u need help with anything else, please contact our customer care on +46 852 517 285.

// Sasha

Rated 4 out of 5 stars

It is easy

It is easy, especially if you are trying to lose weight. You don't have to think, just grab a dinner.
Only downside is the pricing, for me it is too expensive when paying full price.

21 September 2024
Unprompted review
Factor_Sverige logo

Reply from Factor_Sverige

Hi Rasmus! Thank you for your feedback. We are committed to continuously improving our service to ensure that every meal we deliver is healthy and meets the highest standards of quality. We aim for our prices to reflect the high quality and nutritional value of our meals. Each meal is meticulously prepared with high-quality ingredients and delivered directly to your door for your convenience. Please feel free to contact us with any further questions or concerns.
//Ivana

Rated 3 out of 5 stars

Practical but bland

The process is smooth and practical, but the food doesn't really taste much. It's fine, but bland. Maybe they are scared to add spices?
I've used Träningsmat before and will be going back to them for good meals.

12 September 2024
Unprompted review
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Reply from Factor_Sverige

Hello Ulrika!

Thank you for the feedback so that we can continue to improve our service!

// Sasha

Rated 2 out of 5 stars

The food tasted good

The food tasted good. Unfortunately, there was not such a varied selection, most of the dishes consisted chicken.Then something went wrong with a delivery that I have not yet received help with. When I try to get in touch it just goes round and round.

11 September 2024
Unprompted review
Factor_Sverige logo

Reply from Factor_Sverige

Hello Barbro!

Thank you for the feedback, and I am really sorry that you have not received help with your issue yet, try contacting our customer support on the phone number +46 852 517 285.

// Sasha

Rated 4 out of 5 stars

Good taste, okay price but not environment friendly

The food was mostly really tasty and the price was reasonable. One qualm I have is that the food is produced in another country and transported. Not environment friendly at all. But other then that no complaints at all. And great customer service!!

9 September 2024
Unprompted review
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Reply from Factor_Sverige

Hello Stephanie!

Thank you for taking the time to comment and leave feedback so that we can continue improving our service!

// Sasha

Rated 3 out of 5 stars

Food is mostly fine, I'm just texture-picky & intolerant to stuff

Food is mostly fine(I know Keto does not get seasoned too much, so I am not blaming 'blandness' on Factor). It is easy & helps me get a meal in, as I have awful eating habits. One big problem for me is that many Keto recipes are not lactose-free - once again a me problem I am aware, as I am lactose intolerant but want to be on a mostly Keto/Vegetarian Diet when possible.

- I will however be continuing with Factor for a little while, as it at least feeds me when I don't :P

25 August 2024
Unprompted review
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Reply from Factor_Sverige

Hej! Thank you for your feedback! We’re glad to hear that our meals have been helpful for you 😊
// Ivana

Rated 4 out of 5 stars

Good quality and flavourful

Food is really good, I can check the macros per box, it has the dietary options I am looking for and the price is quite ok. It would be great if it could be cheaper, but it's manageable

19 August 2024
Unprompted review
Factor_Sverige logo

Reply from Factor_Sverige

Hej! Thank you for your feedback! We’re glad to hear that you’re enjoying the food. Your feedback helps us to improve and provide the best experience for our customers. 😊
// Ivana

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