eyelevel-uk.com Reviews 

6
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sunglasses Store
  2. Fashion Accessories Store
  3. Glasses Store

Information provided by various external sources

Stylish and affordable Sunglasses, Reading glasses and Glasses for Sports. Safely enjoy the sun, relax with a good book or if you enjoy Fishing, Shooting or cycling we have the glasses for you.


Contact info

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(6)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered 3 pairs of glasses on the buy…

I ordered 3 pairs of glasses on the buy two and get the 3rd free. I ordered a pair of reading sunglasses, normal reading glasses and the blue coated screen reading glasses. The order was received quickly. Unfortunately, the blue lens coated glasses had a scratch on one lens. I emailed the company and received a phone call the next day. Yhe company was very apologetic and immediately sent out a replacement pair which arrived very quickly.
This was an outstanding customer service and I will certainly buy again.
The glasses a very comfy, stylish and good value for money.
5*
Thank you.

22 April 2026
Unprompted review
Rated 2 out of 5 stars

Glasses are extremely brittle

Glasses are extremely brittle and for me two pairs have only lasted a few weeks which is very bad. I dropped the first pair on a tiled floor the new pair the hinge just snapped. Shame as very comfortable and lenses good.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

First order didn’t turn up, courier issue. Telephone conversation with Lee resolved the issue immediately.. He sent out replacement glasses with Royal Mail which arrived two days later. Very helpful and friendly company. Exceptional customer service. Glasses are exactly as described, comfortable and good quality. Will be ordering again.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

5* service Iv used eye level for a…resolved quickly

5* service Iv used eye level for a while now as I have an sensitive eye problem after bells palsey found they products veer amazing
I did have one small issue with a pair but a simple email to eyelevel was swiftly followed up with a direct phone call the next day to resolve and as tber word no messing about replaced my glasses with no fuss or excuses or even explanation. Spoke to Lee All I can say is what a professional company always in the future rdvonent and I will always uses again thankyou soo much. 5* from me.
S Howard

19 October 2025
Unprompted review
Rated 5 out of 5 stars

5*customer service & product

Picked a pair of these glasses up in Holmfirth and loved them so went online and ordered 3 more pairs! There was a slight issue with a bug in their system not allowing a new discount code to work but it was quickly rectified and with a personal call from the sales manager to apologise , this was a great example of 5*customer service!
Looking forward to receiving my new stylish readers which are fab quality, on trend and with their autumn offer great value for money!

16 October 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look