EU Fossibot Reviews 

Yesterday trying to sleep in my camper. It was to hot and who came to the rescue? My new fossibot 300 with fan. It kept me cool all through the night !! A nice feature

I was an early adopter of latest model FOSSiBOT FDC300 DC Portable Power Station and I have the following remarks:
The good:
- robust and very high quality design and built
- handle to transport very good grip and high quality
- the air vent (180 degrees of movement) has 3 levels of power and it quite makes the air seem cooler even at 35 Celsius
- power on 1 button and 3 others for light, vent and USB activation
- nice display of current level and consumption/charging
- the led light is very powerful and has 3 settings
- can charge via USB-C or Solar panel interface
- very high capacity for a full 3 days weekend trip that kept our devices on (1 tablet, 3 phones, 1 Canon DSLR, 2 portable gaming consoles, 2 bluetooth earpieces, 1 hand radio

To be improved:
- doesn't turn off by itself if there is no consumption, it stays on and of course the display consumes it.

No complaints and I'm looking forward to see how its life span will be.

Delivery was fast in Europe form Europe warehouse and took about 3 days since confirmation of shippment.

Support via email can be also improved, but they are doing a great job.

Second product from Fossibot already owning a larger power station being satisfied with overall performance and just as was looking for smaller more portable version to take on short camping/hiking trips the new FDC300 suddenly appeared in my email 🤔 Couldn't resist to try it out as comparatively to other similar products on the market the price was more inviting with matching performance and capabilities. The speed and versatility of charging the station using double input usb-c, solar and car is very useful feature as well as fast charging ports to charge number of modern gadgets without having to carry several small power banks and relying on places to charge them is awesome. The small fan on top dabbling as phone stand is a nice bonus. How it bares ower time is still to be seen but so far all works great, nothing to complain about!

I contacted customer service because the F1200 I ordered was unfortunately defective. Customer service responded quickly, and the replacement process was fast, straightforward, and friendly. I mentioned right from the start that I needed the power station for a vacation in 4 weeks. Within 3 weeks, I had the new unit at my home (in Austria). The new unit works perfectly; I’m satisfied.

(4 stars because the first unit was defective)

Bought the new F116 pro

Bought it through the kickstarter campaign, and was promised 5G

This is the worst phone I have ever had.
Driving through a city with full 5G coverage, I only get a spotty 4G connection.

It has NEVER shown a 5G connection, even when I am standing next to a tower.

The only thing their help line has suggested, was that it was my sim card that were the problem.
I have tested several others, and put it back into my old phone, and everywhere else, I have 5G, but not on the F116.

It's now the 14th August and I have just received a replacement power box but there have been many problems in getting the replacement. I'm still out of pocket by £29, the cost of my shipping the faulty one to a Leicester address. A few details of my bad experience. I purchased a Fossibot portable F2400 on 18th Dec 2025 via fossibot-story(272) on ebay but the box stopped working on 14th July 2026. The supplier wouldn't make a relacement but offered a repair if the box was sent to their address at Leicester at my expense. I sent it tracked by Royal Mail and it has arrived there. I gave the tracking number to Fossibot but they say they can't find it. Their last message to me was in German or Dutch. So all in all it is a very expensive lesson learned. Arthur Hobbis

WOW! This company is awful! I purchased this exact model. Great price. I went direct with fossibot and was happy they guaranteed 3-5 business days till it shipped. Well after 12 days of waiting for shipping info. I try contacting them. It takes 2-10 days for a reply. In which I'm told sorry we will not be able to ship till the end of next month. 45 days at a $36.00 discount. I decline (it's to keep a CPAP machine going during storms). No response back. I purchased the shipping guarantee for an additional $8.00. I requested they cancel the order and refund my money. No response. About 15 days later I got a reply in Chinese. Had to translate. Stated this customer should be shelved. I contacted my bank. And it took another 45 days to get it resolved due to lack of response. In which I find out the Fossibot US site is ran thru the UK great brittan. I wouldn't recommend this company to anyone. Mostly because if there is a problem there is no way of contacting them directly. They have a strict no return policy. And will not answer an email in a timely manner. Buyer beware!

Great products, fast delivery, very well packaged.
This is a product that is ideal for camping, or even home use.
Loads of power, fast charging, highly recommend.

A great product and great communication with the company. The powerbank is great for off grid and back up supply uses and is easy to use.

Fossibot sent me a faulty F3600pro unit, had to return it at my own cost and i was only refunded for the price of the unit and not the shipping cost, i used a send on service since they do not deliver to Malta, i even offered to split the shipping cost but to no avail total shipping cost to return back to their German Warehouse was Eur460 as this is a battery shipping costs are expensive in the EU. All these costs were incurred because they obviously sent me a faulty unit of course. Not to mention this took almost 3 months to get refunded. Communication is very slow with their support.

Update: Replying to Fossibot EU, yes but the charges were incurred because you sent a faulty unit which you failed to qaulity control. Other companies provide full compensation including return shipping regardless of the cost, or at least provide a gift of appreciation as an apology for the hassle incurred by the customer.

I brought a Fossibot F2400 and after less than 6 months it has stopped charging, no response to my email
I now see from other reviews, faulty units and bad after sales service are a common problem, I don't recommend this company.

I purchased an FOSSiBOT F7200 Power Station (€2,799) from eu.fossibot.com in April 2026. The unit was delivered faulty — it fails to accept any solar input, which is a primary function of a product marketed specifically as a solar generator.
After submitting video evidence, FOSSiBOT acknowledged the fault in writing and recommended I seek a PayPal refund. Despite this, they refused to provide a simultaneous exchange as required under EU Directive 2019/771, citing internal company policy over my statutory consumer rights.
PayPal has since closed my Buyer Protection case twice without adequate review of the evidence, despite holding the seller's own written acknowledgement of the defect.
I am now two months into this dispute with no working unit and €2,799 outstanding. CSSF Luxembourg and ECC Portugal complaints have been filed today.
I note from other reviews here that this pattern — faulty units, poor after-sales support, and difficulty obtaining refunds or replacements — appears to be a recurring experience for FOSSiBOT customers. I would strongly caution anyone considering a high-value purchase from this company!!

I had an excellent experience with FOSSiBOT, especially thanks to Sandy from customer support.

After purchasing my FOSSiBOT F1800, I noticed that I had ordered the wrong solar charging cable. Sandy handled my case perfectly from start to finish. She responded quickly, clearly explained the solution, arranged the correct replacement cable, and even processed the price difference refund without any hassle.

The communication was professional, friendly, and efficient throughout the entire process. It's rare to find customer service that is this responsive and genuinely helpful.

I'm very happy with my F1800 and even more impressed by the level of support I received. A big thank you to Sandy for making everything so easy.

Highly recommended!

Steven – France 🇫🇷

The battery-storage system stopped working after 4 hours. I was asked to send them a video, which I did. Then, two more emails and another month later, they haven't even given me the courtesy of a response. The date listed is today, since they continue to offer no help.

There response was to ask me to send a video, which I have already done - this problem continues to be unresolved. Now, they are saying (again) that the problem is that there isn't enough sun in Portugal during the summer; that the panel must not be working (although I already bought a second panel from them and it also didn't work). Now they are insisting that I wait a third panel - but that they are somehow all sold out of panels until next month. So we have to wait to try the solution that hasn't helped next month. My requesting that we try a replacing the battery system is the only solution not on the table - but it is far more reasonable to consider than a lack of sun in Portugal in summer. This is increasingly seeming a delaying tactic, not a fixing tactic.

Fossibot is a super Service!
My F3600PRO was defekt, FOSSiBOT changed for a NEW ONE! GREAT.
Answering and comunicated super fast.
I would buy a second F3840
I have an F3600PRO+F3840.
Thanks to Fossibot Chins and Germany

My order number is FOSSiBOT-4808-DE. I ordered this station on April 24, and shortly after it arrived, a short circuit occurred. I sent all the supporting evidence and waited a long time for a response. Then they told me to send it back to them and gave me instructions on how to do it. I followed the instructions, but then I received a letter from the courier service saying they couldn’t transport such goods. I informed support about this and again waited a very long time for a response. then Fossibot support replied that they would send a new charging station, and I weighed all the pros and cons and decided that the best solution would be for them to refund my money since I can’t trust their products, and now that I’ve written this, they’ve been ignoring me for two weeks and no one is or willing to help me. I hope this comment will speed up the process of resolving my issue

Very bad company, i bought f2400 which failed after 2 years and 5 months. The station should have had 5 years warranty but they refused warranty saying it waa not bought from fossibot official website. Avoid !!!!!

Just put my new 2400w Fossibot power station through its paces after it arrived. The build feels really solid and robust, and I'm glad the power cable is nice and long.

Our Fossibot F2400 was an absolute lifesaver when we had a 3.5 day power outage. We just hooked it up to the generator during the day to juice it up, which meant we could finally turn the loud generator off and enjoy some peace and quiet at night. Highly recommend it for emergencies.