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Equipo.co.nz Reviews 

334
•
TrustScore 4.5 out of 5

4.7

Watch Store
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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive speed of the delivery service, noting how quickly and efficiently their packages arrive safely and directly at their homes. Reviewers truly appreciate the exceptional quality of the various products available and find the trusted online platform extremely easy to navigate when purchasing items. However, some people mentioned occasional issues regarding product quality, missing order confirmations, and longer than expected delivery times. A small group of consumers described experiencing specific faults, such as chipped paint on watch bands, severely scratched protection cases, or lost emails in the system.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting good value and fast delivery services.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Service

Consumers find service to be positive, highlighting quick, efficient support and prompt delivery without... See more

Order

Reviewers highlight positive aspects of order, noting that it is quick, easy, and arrives promptly the next... See more

Quality

Reviewers mention positive feedback about quality, frequently praising the reliable products and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very impressed with your service I ordered a Garmin watch strap which was too small I contacted your office there was no problem at all I returned it chose another size without any hassle! From t... See more

Rated 5 out of 5 stars

I ordered a watch strap that wasn't the right size, Equipo made the exchange/return process so easy and were so helpful, especially Becky :-) I have had a silicone strap from Equipo that I have now re... See more

Rated 5 out of 5 stars

I bought a strap for Garmin Fenix 6X from Equipo in April, and this particular one had a little fault with velcro. They responded me on the first business day and gave me a full refund no questions as... See more

Rated 5 out of 5 stars

While travelling, I lost the charger for my Garmin :-( BUT.... within 24 hours, after ordering online through Equipo, I was back tracking my kms for my Camino. Super efficient service Thanks guys... See more

Company details

  1. Watch Store
  2. also in
  3. Electronic Spare Parts and Components Store
  4. Electronics Store
  5. Fitness Equipment Store
  6. Jeweler
  7. Sportswear Store

Written by the company

Equipo sell smart watch straps for every wrist! We have watch straps compatible with the Fitbit, Apple Watch, Garmin, TomTom, Suunto, Samsung and More!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(334)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Happy

The Anti theft cross body bags look great, and I cant wait to use them.

16 October 2026
Rated 4 out of 5 stars

Happy in the end

The watch strap I bought didn't immediately fit the watch, but Equipo did email me back offering to help

9 October 2026
Rated 5 out of 5 stars

Fast, friendly service

Good price, super fast processing followed up with equally super fast delivery by NZ Post. Throughout communications updating progress from both.

2 October 2026

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