Very kind assistant!!! Excellent customer service!! Fast delivery!! I am happy with the way they take care of my exchange! Thank you!
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See what reviewers are saying
They answered all my questions before I sent my order in and everything arrived in a timely manner! Highly recommended them!!
Made my purchase from the USA. The website give the price in USD (which is then converted to EUR at payment) and included both taxes and duties, which is extremely convenient. I promptly received the... See more
A little apprehensive about my first purchase but braved it because of the good reviews. Order arrived within the week and I'm very happy. Authentic item, with all correct labels and garment bag - pac... See more
Company details
Written by the company
Eleonora Bonucci is an Italian Luxury and Contemporary boutique online with its e-shop since 2008. We offer worldwide shipping in no more than two working days and free returns. Our Customer Service team and e-commerce logistic team are highly focused on giving our customers the best shopping experience. With over 200 designers, eleonorabonucci.com is the perfect online destination to shop the most wanted fashion collections.
Contact info
Via Dell'Industria 78, 01100, Viterbo, Italy
- +39 0761 398011
- info@eleonorabonucci.com
- eleonorabonucci.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
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Excellent!!
Very kind assistant!!! Excellent customer service!! Fast delivery!! I am happy with the way they take care of my exchange! Thank you!
Highly Recommend!
They answered all my questions before I sent my order in and everything arrived in a timely manner! Highly recommended them!!
Great service and communication
I had a very positive and seamless experience with an exchange for my order with Eleonora Bonucci’s Customer Service team. I would highly recommend for anyone ordering to the UK or internationally.
Beautiful sandals, excellent service!
Beautiful sandals, impeccable customer service—I adore Eleanora Bonucci, thank you!
Fine webshop
Not-so-easy-to-find piece, for a very good price, delivered in a few days.
Very good experience with this company…
Very good experience with this company despite being based in Italy, emailed me personally and had a phone conversation to discuss import duties
Item sent with DHL and purchased at a very good price indeed
I’m based in the UK and my parcel…
I’m based in the UK and my parcel arrived a day ahead of schedule with zero hidden costs. A truly flawless experience from start to finish.
Amazing service and delivery was very…
Amazing service and delivery was very fast definitely will be doing more shopping here in the future
100% Recommend!!!
This was my first time ordering as a UK customer, and I received my shoes within a few days via DHL Express. I was very impressed with how neat and tidy the packaging was. However, when I took the shoes out, I noticed the insoles were missing.
I contacted customer service straight away, and they told me they would investigate the issue as it was highly unusual. They later confirmed that the insoles had not been included during packaging. They immediately shipped the correct insoles for my shoes, and they were delivered quickly via FedEx Express.
Overall, I’m a very happy customer. The company handled everything professionally, and I will definitely be ordering from them again!
Fast and accurate shipping to the USA.
First-rate customer service
Delivery was very quick, and when I needed to return my purchase due to sizing issues, there were no questions asked and a DHL pickup was promptly arranged. Wonderful customer service throughout!
Sorry I don’t speak Italiano but I‘m…
Sorry I don’t speak Italiano but I‘m very happy with my vest from parajumpers and everything was running perfectly!!!
Convenient even from the USA
Made my purchase from the USA. The website give the price in USD (which is then converted to EUR at payment) and included both taxes and duties, which is extremely convenient. I promptly received the DHL tracking number and received my purchase fast. I would happily buy again from Eleonora Bonucci.
UK shopper
I ordered from the UK and had a great shopping experience with Eleonora Bonucci. The website is easy to navigate and the selection is excellent. Delivery was surprisingly fast, especially for an international order, and everything arrived well packaged and in perfect condition.
Overall, I’m very happy with my purchase and would definitely shop at eleonorabonucci.com again.
Quick and efficient delivery
Quick and efficient delivery, considering came from Italy and product is quality.
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