eGifter Reviews 

8,303
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 636 reviews, reviewers had a great experience with this company. Consumers frequently praise how incredibly fast, convenient, and remarkably easy it is to purchase and securely send digital gift cards directly to recipients. Many users also note the exceptionally smooth transactions, highly reliable delivery service, and clear communication maintained consistently throughout the entire ordering process. However, some people mentioned that the online platform can be rather confusing to navigate and requires too many personal details before successfully completing a purchase. A few reviewers were not happy with unexpected transaction fees or experienced occasional technical problems regarding non-working gift card codes.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how fast and easy the ordering process is.... See more

Product

Reviewers mention positive feedback about product, highlighting a great variety of options and items that... See more

Website

People report ambiguous experiences with website features and usability. Many consumers praise the platform... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting the prompt arrival of... See more

Payment

Users describe ambiguous interactions with payment, with experiences varying widely across different... See more

Reviews shaping this summary

Rated 4 out of 5 stars

eGifter made it easy to select a gift for my girlfriend. While she didn't receive it via text, customer service made my experience simple by giving me another way to work around her technical difficul... See more

Company replied

Rated 5 out of 5 stars

The experience was easy and fast! I was worried about the website being legit but egifter sent me emails from start to finish when I registered, the immediately sent an email verification, and after t... See more

Company replied

Rated 5 out of 5 stars

I love this service. I am the designated baby shower planner for my workplace and I use egifter every time. It makes the giving process so easy! I am appreciative of it. As far as helpful feedback, th... See more

Company replied

Rated 5 out of 5 stars

eGifter.com offered me an Easy and Effective process to electronically send a gift card to the cellphone of my Uncle across country for his 83rd birthday that arrived ontime to assist in his enjoyment... See more

Company replied


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

eGifter.com is your go-to platform for digital gift cards. Customize and send personalized gifts, while enjoying savings and convenience through our user-friendly interface. eGifter is a trusted online platform for purchasing and sending digital gift cards from over 300 popular retailers and restaurants. Everyone loves to buy, send and receive gift cards, especially when they are personalized with heartfelt messages, cherished photos, and even video greetings to make every occasion memorable. Discounts, deals and promotions are always available. Unlock savings with points on most brands ensuring you get the best value for your gift-giving experience. Our commitment to reliability and excellent customer service has earned us a reputation as a trusted source for spreading joy through thoughtful gift cards. Streamline your gift card management with eGifter's digital wallet, providing a secure and centralized space to organize and track your collection. You can even check your available gift card balances. Additionally, our user-friendly interface enables you to send gift cards effortlessly via email or text, making last-minute gifting a breeze. eGifter has built a reputation for reliability, excellent customer service and gift giving delight. Join the eGifter community and elevate your gift-giving experience. Whether it's birthdays, holidays, or just a spontaneous gesture, eGifter is here to make every moment special. Elevate your gift-giving with eGifter!


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(8,303)

616 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Keep away

Keep away, please, scammers!
The website sells fake cards; I bought an Auchan gift card, but I couldn't activate it. I found out from Auchan's customer service that the PIN should be 4 digits rather than 5, and they refused to help or refund me; very rude customer service ( scammers) deserve zero stars. Please do not buy from this website. Thank God I lost just 10 euros.

4 September 2026
Unprompted review
eGifter logo

Reply from eGifter

Hi Daillal - You definitely did not lose 10 euros and we're sorry for any miscommunication. The team is actively working with Auchan to correct the issue you experienced. Please hang in there, we won't let you down.

Rated 1 out of 5 stars

Horrible

Horrible, recipient never received gift. Wasted my money!

3 September 2026
eGifter logo

Reply from eGifter

Hello Alaijah! We found that you claimed your Bath & Body Works gift card on 09/05/2026 at 04:49 PM EDT. Glad you are all set now. If you wouldn't mind, please go ahead and update this review and rating. Negative, antiquited feedback like this leads to misleading reputation harm.

We pride ourselves as the Leading Gift Card platform with world class service. Your case is no exception.

We do appreciate serving you!

Rated 5 out of 5 stars

Easy ordering

Such an easy ordering experience! They have cards to all the places I like to shop and I got my card within seconds.

3 September 2026
eGifter logo

Reply from eGifter

Hi Julee -- Thanks for being awesome in all the ways that you are! :)

Rated 5 out of 5 stars

Best store for e Gift Cards

I appreciate how easy their website is to use and the option to apply rewards to the cart instantly, this is the best place to buy your store giftcards.

1 September 2026
eGifter logo

Reply from eGifter

Hi Erik! Digital gift cards are the jam. Glad to have you aboard!

Rated 5 out of 5 stars

I’ve been a long time customer of eGifter and have found them completely reliable, easy to work with and fully dependable. I don’t use anyone else since I started working with eGifter!

I received the same high quality service that I have become accustomed to since my first time experience with them!

31 August 2026
eGifter logo

Reply from eGifter

Hi Faith Reformed Church team! We are beyond delighted to count you among our satisfied and loyal customers. Thank you for being you!

Rated 1 out of 5 stars

Awful experience

Tried to redeem the gift card i purchased only to find out it had been redeemed by someone else.

1 September 2026
eGifter logo

Reply from eGifter

Hi Bec -- We investigated thoroughly and responded to your support ticket (reference 278439). Your gift card was delivered fully loaded and securely -- and any activity that occurred would have happened while it was in your possession. Please safeguard your devices and accounts.

Rated 5 out of 5 stars

I've ordered several things from them…

I've ordered several things from them and they always come immediately without any problem.

29 August 2026
eGifter logo

Reply from eGifter

Hi Martin! Indeed. Reliability and speed are among the core attributes of our platform. Authenticity around caring for our customers' shopping and gifting experiences -- runs deep in our team's culture. Thanks for joining our community!

Rated 1 out of 5 stars

They don't send a code

They don't send a code, you can't buy!!!! The chatbot is also bad!!! I don't recommend this fake site to anyone!!!!

1 September 2026
Unprompted review
eGifter logo

Reply from eGifter

Hi Henriett. Without any reference to an order placed at our site, eGifter.com, we can't validate that your purchase was placed with us. Please reach us at support.eGifter.com with more details.

Rated 5 out of 5 stars

Easy to use

Easy to use, attached to my email as a gift with no problem. Fast delivery as well.

21 August 2026
eGifter logo

Reply from eGifter

Hi Patrick! Nice!

Rated 5 out of 5 stars

I think it was really easy to buy my…

I think it was really easy to buy my xbox gift card and I had no issues. It was really quick and I liked that you can also have points fkr a discount on future discounts. I think they really made it simple for people to buy their cards.

20 August 2026
eGifter logo

Reply from eGifter

Hi Viper! Simplicity, value & savings -- for shopping and gifting. That's eGifter!

Rated 5 out of 5 stars

Easy

It was easy and quick to order the card

18 August 2026
eGifter logo

Reply from eGifter

Hi Klant! We value your business and we're delighted you are pleased.

Rated 3 out of 5 stars

I feel your site is not user-friendly

I feel your site is not user-friendly. This recent transaction was easier because I had to learn the way it works on your site last time. For a new person, you are not told that your gift card has to be purchased and that there is an additional charge when you choose your card. This is confusing and misleading for a new customer.

25 August 2026
eGifter logo

Reply from eGifter

Hi Julie -- We looked into your order history and noticed your purchases of digital Mastercard gift cards. We never process a charge without publishing an explanation to the purchaser. In this case, the details were in your shopping cart. They're also available in the card terms, always visible here:

https://www.egifter.com/giftcards/vanilla-mastercard-egift-card-gift-card#terms

We're always on the job and eager to answer questions via our Help Desk (support.eGifter.com).

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