ecoviarent.com Reviews 

I made a hotel reservation through Booking.com, and during the booking process I was offered the option to add rental cars. I therefore booked two cars through Booking.com, both in my husband's name and using his credit card.

For the second car, I also selected the option to add an additional driver. During the booking process, I was offered additional insurance, but this was clearly presented as optional, so I declined it.

When we arrived in Italy at Fiumicino Airport to collect the cars from Ecovia, they refused to give us the cars unless we paid for the additional insurance that we had previously declined. This insurance had been presented to us when booking through Booking.com as optional and not mandatory.

After a long discussion, they eventually agreed to give us one car without the additional insurance. However, they gave us a different car from the one we had booked and even received confirmation for from the rental company.

The second car was not provided to us at all because we refused to purchase the additional insurance.

We therefore expect Booking.com to investigate this matter and refund us the full amount paid for the second car, which the rental company refused to provide. We would also like you to investigate why we were given a different vehicle from the one confirmed in our reservation and why the rental company required us to purchase additional insurance that was presented as optional during the booking process.

The car was as expected. The staff here are the best car rental staff I have ever come across, super polite and helpful at every point. 10 out of 10.

Good car,
Good service

The staff was very nice and very accommodating. They were extremely easy when checking in and renting or car.

It was very easy to book and pick up the car, but there were no instructions about where the car should be parked when returning it.

Also, the policy requiring the windshield to be clean is not quite reasonable, especially since the windshield washer fluid tank was empty when I picked up the car. The same applies to the carpets, considering that when you rent a car on an island, you will obviously be going to the beach.

Otherwise, everything went smoothly and I had a good experience overall!

The waiting time to pick up the vehicle was to long and we have to wait under the very hot sun

Really friendly and helpful staff. Everything was seamless from pick up to drop off and the car was lovely.

Very friendly service and they explained everything clearly. The car was fairly new and in great shape and clean.

Very professional

We were late and despite that I never had a so fast "onboarding" experience to get the keys of the care we planned to hire (via Sunny Cars). One thing you might consider to add a parking cart (blue one which you can use on places you might part 2-3 hours for free)

We had a very good experience with Ecoviarent at Olbia Airport. The car was great and spacious, although the cleanliness could have been a little better. We had to wait quite a while when picking up the car because only one staff member was working, but she was very friendly, helpful and even spoke German. When we returned the car on August 30th, the young man who assisted us was also very friendly and everything went quickly and smoothly. The deposit is quite high, but overall we were very satisfied. I would definitely rent a car from them again through Booking.com.

Great car (MG) nice helpful people.
The reservation was done from the Nederlands. No problems.

Excellent car and excellent service, I will definitely use them again

Everything was easy, simple and fast. The only downside was to walk to the rental parking in lots to find ur own rental based only on the license plate(was a really hot day) with no staff members help and realized that no one will walk around with u to check the vehicle, but u already sign the contract. The vehicle i had was very nice, but I saw that the rear bumper was damage so I have to go back to the office to inform the staff, they confirmed that they were aware off and only then they shown in the contract where was indicated the damage.
When I read all the review, ppl had a really bad experiences abt it, so i was a little skeptical, but so far so good.

Car was excellent and staff very helpful. Thankyou.

Quick pick up, excellent staff & car as new

Very friendly and good customer oriented service by Mohammed at MXP. He helped us get the best deal.

Helpful staff, mostly new cars in a good condition , quick and easy return process.