Overall, Dinero has been really helpful doing my taxes and Moms. I paid for Starter+ for a few years while I had a monthly income via my own business. Now that I have no more freelance in... See more
Company replied
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See what reviewers are saying
Super helpful service, very happy customer here. I was on the help line today with Huda and it was extremely helpful, sorted out my invoice payment date mixups which was a bit of mess, i couldn’t do i... See more
Company replied
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Eventhough my subscription expired Ingrid was willing to help me out and even gave me a couple days to sort my things out. Super friendly and customer oriented. Can highly recommend Dinero
Company replied
Company details
About Dinero - Regnskabsprogram
Written by the company
Dinero er et online regnskabsprogram, der er som skræddersyet til iværksættere og små virksomheder. Er du håndværker, freelancer, frisør, designer, behandler eller noget i samme boldgade, så vil Dinero være det perfekte regnskabsprogram til netop din forretning.
Dinero er det eneste regnskabsprogram med automatisk bogføring, hvilket er med til at sikre dig mod at skulle bøvle med komplicerede regnskabsregler eller bruge dine hårdt tjente penge på revisorhonorarer. I Dinero skal du blot indtaste, hvad du har købt, og så vælger Dinero selv den rigtige konto, hvorpå bilaget skal placeres. Så kan du i stedet bruge din tid på at fokusere på din forretning.
Med Dinero får du
Written by the company
- Support fra kl. 8 til 22, 365 dage om året!
- Mange iværksættere har først tid til regnskab, når bogholderen har fri. Derfor har vi indbygget en “bogholder” i Dinero, som du som Dinero Pro-bruger kan spørge 91 timer om ugen.
- Bilag i Skyen
- Det stiller krav til selvdiciplinen, at gemme sine kvitteringer. Med vores app kan du tage et billede af kvitteringen på restauranten, i butikken m.m., og din kvittering er derefter uploadet og sikret i Skyen. Så skal du ikke bekymre dig mere om det, og du eller din revisor kan ved lejlighed bogføre bilagene.
- Dinero Crowd, automatisk bogføring af regninger
- Dinero Crowd er intet mindre end verdens første automatiske kontohjælp. Du skal bare skrive, hvad du har købt, så vælger Dinero Crowd, hvilken konto bilaget skal placeres på.
- Upload bilag via mobil-app (iPhone og Android)
- Ta' et billede af dine bilag - så uploades de automatisk til Dinero, og så er det slut med mistede bilag og krøllede kvitteringer.
- Og meget mere....
- Dinero's mission er ikke kun at være et regnskabsprogram, men at være en "andelsbevægelse". Vi har et kæmpe community af små danske virksomheder, der hjælper hinanden ved at dele data og på den måde hjælpe hinanden med at bogføre korrekt. Og i fremtiden vil vi introducere dig til en række innovative tiltag, som vil flytte os endnu længere væk fra de traditionelle regnskabsprogrammer. Rejsen er kun lige begyndt, og du er invitéret med! :-)
Contact info
Gærtorvet 1-5, 1799, København V, Denmark
- info@dinero.dk
- dinero.dk
4.6
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Get alot of spam mail
Get alot of spam mail, they say they close the account and thats fine but when they start all over again with spam and will have some card information they never had.
23 September 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Alex
Jeg vil meget gerne i dialog med dig, omkring din sag her så vi kan hjælpe dig helt i mål.
Det er korrekt, at vi sender mails ud omkring manglende betalinger og derfor vil have jer til at opdatere jeres betalingskort.
Så du må meget gerne sende os en mail på support@dinero.dk og så skal vi nok hjælp dig herfra.
Vi ser frem til at høre fra dig :-)
De bedste hilsner
Lasse - Dinero Support
Andreas was very helpful
Andreas was very helpful in assisting with transactions and posting.Very fast and understanding and spontaneous.
19 September 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi 👋
Thank you so much for your kind words and lovely review of Dinero and Andreas!
We are very happy to hear that you enjoy Dinero 🌟
Have a great day!
Best regards
Rasmus - Dinero Support
I love their customer support.
I love their customer support.
Always so helpful!
7 September 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Peter
Thank you so much for your review - Everyone here at Dinero really appreciates it :)
I hope you have a great afternoon.
Best regard
Anton - Dinero Support
The best business decision
The best business decision, I have ever made as the owner of a small business is getting Dinero for bookeeping. Its correctly priced (as in not overpriced like a LOT of my other expenses are) and overdelivers on accounting needs. Dinero support is there when I need it and always leaves me cleverer in the process.
1 September 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi
Thank you so much for your trustpilot 🥳
We are very happy to hear you like our program and customer support
I wish you a nice day ☀️
Best wishes
Rasmus - Dinero Support
Fremragende program og personale
Fremragende program og personale
Tak til Morten N. for supporten og selvfølgelig alle de andre supportere !
31 August 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jnan
Tak for din anmeldelse og de 5 ⭐️.
Jeg sender straks al din ros videre til Morten og resten af teamet 🙌🏼
Rigtig god dag
De bedste hilsner
Rasmus - Dinero Support
Super fed chat med support!
Super fed chat med support! Kæmpe tak til Jonas!
18 July 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jens,
Mange tak for din fine anmeldelse, alt rosen går videre til Jonas
De bedste hilsner
Team Dinero
Simone had been very helpful and fast
Simone helped me within just a few minutes. I received clear instructions and Simone was waiting for me to complete them so that we both could be sure that all works before she was gone. I also received links to more details once I asked more questions. Great and fast support. Thank you
30 June 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello! :)
Thank you so much for your trustpilot 🙏
We are very happy to hear you like our customer support, I will give your kind words back to Simone.
I wish you a nice evening 🙌
Best regards
Lasse - Dinero Support
Excellent customer service
Excellent customer service
I am a Dinero Pro user, and have so far had no problems with the service. As a newcomer to bookeeping for my own company, I have lots of questions and I find the customer support to be superb. In particular Mathias who helped me balance my Skattekonto, when I didn't even realise initially that it was unbalanced, and Cecilie who helped me switch over to Dinero. Thank you!
25 May 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Jack! :)
Thank you so much for your trustpilot ☀️
We are very happy to hear you like our program and customer support, I will give your kind words back to Mathias and Cecilie
I wish you a nice evening ☀️
Best wishes
Magnus Søgård - Dinero Support
Thank you note…
Thank you for your great service and professionalism. I was very impressed with the assessment friendliness and overall experience.
21 April 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Julius!
Thank you so much for your great review!
We are glad that you found the help useful🙏
Sincerely
Mathias - Dinero Support
Super good customer support
17 April 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi
Thank you so much for the five stars! 😃
We are really happy that you like our service!
Have a good day ☀️
Best regards
Samuel - Dinero Support
Very profesionals and pacients…
Very profesionals and patient persons...thank you for your time!
4 April 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Cojocariu
Thank you for your review and the 5-⭐️ !
We are looking forward to help you another time.
Have a great day
Best regards
Rasmus - Dinero Support
Absolutely blown away by the support…
Absolutely blown away by the support provided by Sanel and Mathias at Dinero today.
Not only was their support thorough and patient, they provided information to the smallest details (and yet not too much either). Almost feels like I got good at accounting...almost😁. I could not have asked for a better accounting partner or felt in safer hands.
24 February 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Meghna
Thank you for your review and the 5-stars!
We are looking forward to help you another time.
Have a nice weekend 😊
Best regards
Sana - Dinero Support.
Super god og venlig support :)
26 January 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jacob.
Tusind tak for din anmeldelse - det er vi rigtig glade for 😀
De bedste hilsner
Team Dinero
not good enough
the support it snot good enough.
Some days there is waiting time of over 30 min.
other days (as today) i hade to tell the support over and over that they are making a mistake. Lastly: i got "sry it is number 3+4 that is the same as number 5" while he was insisting it was number 5.
I paid for the next half year. afterwards i might try a another system.
20 December 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Daniel
I'm very sorry to hear that you feel the help you're getting from our support is inconsistent and the waiting time is to long, that is certainly not our intention at all. We will look into your feedback and try to do it better in the future.
If you still have some unsolved issues, please reach out to us again, alternative to our supportmail on support@dinero.dk - Then we can look into your problem and hopefully help you.
Have a nice day :-)
Best regards
Lasse - Dinero support
Thank you very much Nikolaj…
Thank you very much Nikolaj Gregersen,for the great help you gave me. Many thanks
10 December 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi.
Thank you so much for your review and the 5 stars ✌🏼 We appreciate
I will send the kind words to Nikolaj!
Have a nice day ☀️
Best regards
Dinero Support
It is a very incredible program
It is a very incredible program, very useful for self-employed like me also Nikolaj M. Gregersenthe who's program supporter super helpful, he can answer every question of the program. Super good
1 December 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Narakorn
Thank you so much for your nice and sweet words 😍
I can't tell you how much we appreciate them - It really makes our day.
All the praises have been given directly to Nikolaj, who's been assisting you with our program and the problems you've faced.
From here on I will just wish you the best and a great day 👍🏻
Sincerely
Frederik Nielsen
Dinero Regnskabsprogram
Start-up guidance
I have worked with manual invoicing and tax for my small business for years, but just one session explaining the basics of Dinero was extremely helpful. I believe that it will definitely change the way that I work for the better.
22 November 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Birgitte,
Thank you for the review! We are glad to hear that our support have been helpful.
If you ever need help with anything else, please let us know. Y
ou know where you can find us. Have a good day 🙂
Best regards
Thomas
Dinero - Support
Dinero supprot team five star!
Dinero supprot team are fantastic, they are always there to help you solving the problem ANY TIME! Very recommended, especially if you are a beginner like me;-)
4 October 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Artur
Mange tak for din anmeldese og de 5-stjerner! ⭐️
Vi ser frem til at hjælpe dig til en anden gang.
Du må have en rigtig god dag 😊
De bedste hilsner
Team Dinero.
Christian på supporten er fantastisk og…
Christian på supporten er fantastisk og var en kæmpe hjælp. super service
17 September 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jonathan
Tusind tak for din anmeldelse og dine søde ord om Christian🤩
Jeg sender rosen videre til ham.
Du må have en skøn weekend.
De bedste hilsner
Simone
Dinero Support
Fantastisk support hos dinero!
29 August 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Christine
Tusind tak for din anmeldelse. Det er virkelig dejligt med en omgang ros til vores dygtige supportere på sådan en søndag op til momsfristen.
Du må have en herlig søndag 🌟
De bedste hilsner
Camilla fra Dinero
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