Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of... See more
Company replied
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Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of... See more
Company replied
Great service, stove arrived less than 2 full days after ordering, Perfectly packaged and delivered by a thoughtful helpful driver. Excellent service from start to finish. Thanks 🙏
Company replied
Order was delayed by many months. Then was incomplete when arrived which was the wrong delivery date just lucky we where in. No instructions or fixings had to then wait for these to arrive. So a summe... See more
Company replied
I ordered a Henley outdoor stove from Diygardenhomes - I am simply blown away by the fantastic level of service I received! Robin contacted me the day after I had ordered and just couldn’t do enough t... See more
Company replied
We are a family-run business supplying everything outdoor luxury, from outdoor structures such as garden buildings and telescopic pool enclosures, to garden heaters and stoves. We value each and every person that we come into contact with, so even if you don't want to purchase anything but you want some help, let us know, and we'll see what we can do!
7A Devonshire Road, BA2 6UB, Bath, United Kingdom
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Excellent advice and support. Fast delivery. Would fully recommend. Will shop here again
Reply from Diygardenhomes
Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of their remit so would 100% recommend without a doubt!
Reply from Diygardenhomes
Great service, stove arrived less than 2 full days after ordering,
Perfectly packaged and delivered by a thoughtful helpful driver.
Excellent service from start to finish. Thanks 🙏
Reply from Diygardenhomes
We placed our order which was very straightforward and the delivery came when it said it would, so overall very satisfactory
Reply from Diygardenhomes
Great customer service, fast delivery and a lovely fire pit at the end of it.
Reply from Diygardenhomes
Great and fast service from start to finish - really helpful with some follow up questions and end result looks amazing
Reply from Diygardenhomes
Excellent service from Robin who kept me up to date and informed from ordering, through delivery and very promptly liaised with the supplier to solve my problems too. Would recommend to anyone!
Reply from Diygardenhomes
Unbelievable service from the first enquiry through to delivery. I couldn't have asked for any more. Incredible . Thank you.
Reply from Diygardenhomes
Good communication and fast delivery. Would definitely recommend for garden purchases
Reply from Diygardenhomes
Checked around the buy these lights for my driveway. Very few places had any in stock. Found cheaper prices but free next day delivery swayed me
Reply from Diygardenhomes
Reply from Diygardenhomes
Easy to order and a speedy delivery, kept fully updated. The fireplace insert is perfect and just had fitted. Great service and product thank you.
Reply from Diygardenhomes
Fantastic service, going above and beyond to get the products we were after. Thank you Robin
Reply from Diygardenhomes
Great customer service and communication. Would definitely use again if needed.
Reply from Diygardenhomes
Great looking barbecue great service and very quick delivery
Reply from Diygardenhomes
Reply from Diygardenhomes
Great service, it only took two days from ordering to delivery. The driver was so polite and helped me carry the item into my house.10/10 👍
Reply from Diygardenhomes
Wonderful customer service. Kept me informed of delivery schedule and answered my questions promptly.
Reply from Diygardenhomes
Bought the Carlton cast iron fire it arrived within days of ordering absolutely stunning fire. Contacted customer service for n delivery date to confirm delivery time, they couldn’t have been more helpful got back straight away with a ETD customer service skills were outstanding! Thank you
Reply from Diygardenhomes
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