They were very professional, friendly and knowledgeable. Repaired my doorbell camera and also my concerns on outdoor camera videos, amount we needed and better ways to meet our needs! Fantastic experi... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... See more
Company replied
The same service man from DFW arrived on time . I own a large ranch in Erath County, Tx. It has several storage barns and sheds with valuable equipment and other valuable items in then. He repaired o... See more
Company replied
I had to leave the house for an appt in Dallas, so my husband was home while Herman worked on our system. Bill told me that evening that Herman was very efficient and patient, explained his work, an... See more
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Company details
About DFW Security®
Written by the company
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
Protecting Dallas-Fort Worth for over 30 years.
Local Friendly Experts, Cutting-Edge Technology and Fair Prices.
How can we help?
Contact info
2533 E Loop 820 N, 76118, Fort Worth, United States
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4.5
Excellent
193 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DFW ROCKS!
Been with DFW for a long long time and they have been exceptional every visit. Highly recommend.
30 August 2026
Reply from DFW Security®
Thank you Lisa! Music to our ears!
Reply from DFW Security®
We'll try to keep it up! Thanks!
There were a few hiccups but…
There were a few hiccups but ultimately, my alarm is connected and working
20 August 2026
Reply from DFW Security®
Thanks Mary! We appreciate you and your patience through the hiccups.
Great communication and customer…
Great communication and customer service! We were set up quickly and the system is easy to use and efficient.
27 August 2026
Reply from DFW Security®
That's great to hear! Thanks Tammy!
Good great service
Good, knowledgeable service. Reasonable price. Someone always monitors my alarms.
19 August 2026
Reply from DFW Security®
Thanks Karen!
This was truly a pleasant experience my…
This was truly a pleasant experience my technician showed up on time explaining every step of the installation then he kept my home neat and clean during the process giving me a thorough lesson on how to use it
Thanks Danny
25 August 2026
Reply from DFW Security®
Thank you! Here's to many more pleasant experiences together!
Professional and knowledgeable!
They were very professional, friendly and knowledgeable. Repaired my doorbell camera and also my concerns on outdoor camera videos, amount we needed and better ways to meet our needs! Fantastic experience and my equipment is working much better! Thank you!
21 August 2026
Reply from DFW Security®
Thanks Judy! We love hearing about positive experiences like these!
Great customer service with setup and…
Great customer service with setup and installation .
22 August 2026
Reply from DFW Security®
Thanks Mary!
For what I’m saying right now we only…
For what I’m saying right now we only had you guys for about a month or two, but it was absolutely the best service and hopefully it can continue to be strong. Thank you.
14 August 2026
Reply from DFW Security®
Thank you Timothy. We really appreciate your business!
Reply from DFW Security®
Thanks Ruby! We think so too!
What seemed like a difficult job
What seemed like a difficult job, Gerardo took his time and created a way to make it work. I recommend Neighbors Electric to anyone who wants professionalism and integrity.
20 August 2026
The team did a great job
The team did a great job. The only problem of note was that they could not finish the job due to a technical issue. We had to call back and schedule a second visit instead of having DFW Securities know that they had an unfinished job to hat needed to be completed. Not a major issue but an inconvenience.
13 August 2026
Reply from DFW Security®
I do apologize for that John! Thanks for your patience with our initial hiccups. We'll work hard to make sure everything is smooth sailing from here on out!
Reply from DFW Security®
Oh no Kenneth- let's get that fixed! I'll have tech support reach out right now.
Reply from DFW Security®
Thanks Rachel! We have the best team and the best customers!
Great customer service
Great customer service. Caleb our installer was great and covered everything for us !! Very happy we chose DFW security.
15 August 2026
Reply from DFW Security®
Thanks Tommy! We're happy too!
The staff answered all my questions and solved the issue !! Thank you !!
The client services professional listened to my issues and aided me in solving them all !!
7 August 2026
Reply from DFW Security®
Great! Thanks John!
Reply from DFW Security®
Thanks Michael!
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