I just called depanneo to request an electrician, was told to wait 45 min to 1 hour and that yes the electrician is coming. after 1 hour waiting we called back to hear that there are no electricians a... See more
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Intervention MD Services (David) tres rapide et efficace. DAVID est tres poli, sogneux.
We called in the evening to get our front door opened. He came right away. Great service. We keep his business card and use this company again.
excellente communication, l’intervenant a été super rapide dans son intervention. Son travail est impeccable je recommande. Ma porte est nickel
Company replied
Company details
About Depanneo
Written by the company
Spécialiste du Dépannage en France
Depuis 2016, Depanneo est votre partenaire de confiance pour tous vos besoins en dépannage, rénovation et installation. Nous mettons en relation particuliers et professionnels avec des artisans locaux qualifiés, couvrant 7 corps de métiers essentiels :- Serrurier : Intervention rapide pour tous vos problèmes de serrures, installations de portes blindées et systèmes de sécurité.
- Plombier : Solutions efficaces pour vos fuites, installations sanitaires, rénovations de salle de bain et chauffage.
- Électricien : Experts en dépannage électrique, conformité, installations et rénovations électriques.
- Chauffagiste : Entretien, réparation et installation de vos systèmes de chauffage pour un confort optimal.
- Vitrier : Remplacement et réparation de vitres, installation de fenêtres et travaux de miroiterie.
- Dératisation, Désinsectisation, Travaux, Assainissement : Services complets pour un environnement sain et sécurisé, y compris les rénovations et installations spécifiques.
Pourquoi choisir Depanneo ?
Rapidité : Un artisan chez vous en 45 minutes maximum, 24h/24 et 7j/7. Transparence : Des tarifs fixes et sans surprise, annoncés à l'avance. Qualité : Des artisans rigoureusement sélectionnés pour leur expertise et leur professionnalisme. Polyvalence : Dépannage, rénovation et installation pour répondre à tous vos besoins. Satisfaction Garantie : Nous nous engageons à vous fournir un service irréprochable.Réservation en Ligne Facile
Réservez un artisan local et qualifié en quelques clics seulement. Notre processus de réservation est simple et intuitif : cliquez ici pour commencer.Témoignages de nos clients
Découvrez ce que nos clients disent de nous et pourquoi ils nous font confiance pour leurs dépannages, rénovations et installations. Votre satisfaction est notre priorité.Une question ?
Consultez notre FAQContact info
1 Rue de Stockholm, 75008, Paris, France
- 09 70 70 07 37
- contact@depanneo.com
- depanneo.com

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Replied to 22% of negative reviews
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Don’t use Depanneo it’s a scam
I just called depanneo to request an electrician, was told to wait 45 min to 1 hour and that yes the electrician is coming. after 1 hour waiting we called back to hear that there are no electricians available and that nobody is coming. They said that they called but we didn’t get any call nor any email which were both provided and we told them also that WhatsApp worked for us, still insist saying that they called us. Classic bad service from a company that promises services that can’t provide online. Highly encouraged to look on your own and not use their services.
Entered my information in the online…
Entered my information in the online form. Received a confirmation that a plumber would be there in an hour. Great. Then a call from Depanneo saying actually, that was a lie, they can get someone out there in 3 days. Stop wasting people's time with your lies.
Very expensive- felt like a rip off .
Charged 303 euros for a call out to diagnose a failed pump - took 15 mins. Then said the cost would be 750 euros plus labour to fix it.
When you checked on AI the price came in at 250 euros. When I mentioned this the engineer shrugged & said AI was incorrect.
I felt the engineer was massively over charging & I would not feel confident using this company.
Intervention efficace et professionnel…
Intervention efficace et professionnel intervention rapide, intervenu tard dans la nuit.
Bonne impression, et bon contact. Diagnostic rapide
Diagnostique rapide, après une intervention ds la 1/2. Bonne impression
Reply from Depanneo
Hot water boiler sprung a leak…
Hot water boiler sprung a leak overnight. Phoned Depanneo next morning, who agreed to send someone within 40 minutes. Two hours later they called to say I should try another plumber service instead. At least they called back, but what is the point of an emergency service which is not reliable?
Poor service all round
Urgent water leak, called this number and got a reference for the following day, waited until 14:00 and no sign of anyone, called only to be told there was no availability!!! What a joke of a service to not even tell me this was the case and wasted 6 hours that I could have spent trying to find someone!!!
This service is a big SCAM
This service is a big SCAM. They came to unclog the drain. During that they broke a boiler part what started to splash water right after they left. It's been over a week and I can't get anyone to answer email. When I called they just promised they will get someone but I never heard back again. I paid them and then paid 2x that amount to get fixed the part they broke by another company. STAY AWAY FROM THIS SCAM COMPANY.
excellente communication
excellente communication, l’intervenant a été super rapide dans son intervention. Son travail est impeccable je recommande. Ma porte est nickel
Reply from Depanneo
Please read.
Please read.
I don't recommend this agency!
I fell i was scam!
Over pricing! I paid 1,130 euros
I called this agency and asked first how much will cost for opening my door if left my keys inside door knobs. They gave me price around 200 to 300 euros. I was confident with the price they give me and give them the work. The locksmith arrive at 12:00pm sothat this way i will paid double.
The locksmith tried a trick but i don't see any effort. He had to do his last option to destroy the lock system and replace a new one. After doing the job i was shock with the price he give me. I need to pay 1,133 euros for the replacement and his service. He didn't even give me warning that i will paying this much. Of course i complain but he encouraged me by telling me that my insurance will return this bill by filling a lost keys. But sadly I'ved got only 150 euros.
Reply from Depanneo
Positif.. tres professionel
Tres professionel.. je recommande cet artisan 👍🏼👍🏼👍🏼👍🏼👍🏼
rapidité d'intervention .efficacité du…
rapidité d'intervention .efficacité du dépanneur .dialogue facile
Quick service for an evening call for help. We called in the evening to get our…
We called in the evening to get our front door opened. He came right away. Great service. We keep his business card and use this company again.
Intervention MD Services (David) tres…
Intervention MD Services (David) tres rapide et efficace. DAVID est tres poli, sogneux.
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