I have bone cancer with a lot of pain and cold makes it worse,but I love the outdoors and hunting. So the coat keeps me nice and warm and it’s much more tolerable outside. Love it
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received it quickly it was a gift so don’t know how they like the product but it looked well made with nice material I was happy with it
Company replied
Great product had a great price at a great price. I absolutely love the quality of the material of this Men's Polar Fleece Heated Jacket. I love all the pockets, especially the little one on the a... See more
Company replied
The whole process was fast and efficient. I received my order quickly and I’m very satisfied with first impressions. Looking forward to wearing when needed. Jacket is well made.
Company replied
Company details
Written by the company
DEWBU focus on the R&D, production, and sales of heated apparel. We devote ourselves to the production of world-leading and multi-functional heated apparel for both outdoor activities and daily life via advanced technology and workmanship. Whether hanging out, working, or doing outdoor activities(camping, skiing, hunting), DEWBU can provide you with cozy heated apparel to beat the cold, which would be a great option for your daily life.
Contact info
9860 gidley st #3, 91731, EL monte, United States
- +1 844-568-1666
- support@dewbu.com
- dewbu.com
4.3
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
used out on a fishing trip. was water resistance and heat was very welcome.
heater worked good
1 September 2026
Recieved
My dad loves the coat he's a senior I just hope it continues to work time will tell.
9 July 2026
never got the product
7 July 2026
Would buy again.
Excellent product that is well made, promptly delivered, and a joy to own. Packaging and presentation was excellent. Bought this for my fiancé and she won't stop wearing it! She's always cold so this was the perfect gift. Highly recommend, you will not be disappointed.
11 May 2026
Great jacket that keeps you warm
Great jacket that keeps you warm. So far it has worked well and seems plenty durable for day to day use. Thing i learned is that while it keeps you warm it does not breath so if you are doing anything labor intensive activities it tends to absorb the sweat and get an order to it if you don't get it a wash.
5 January 2026
Reply from dewbu.com
Thank you so much for your 5-star review and for sharing your honest experience with our heated jacket! ⭐
We're glad to hear it's keeping you warm and holding up well for daily use. You make a great point about breathability — since the jacket is designed to be windproof and water-resistant, it may trap heat and moisture during more intense activities. We always recommend washing it regularly like any other performance garment to keep it fresh and maintain its functionality.
Thanks again for your support and helpful feedback — it helps us improve!
Stay warm,
The DEWBU Team
Reply from dewbu.com
Hi
Thank you for your 5-star review. We’re glad to hear your order arrived smoothly and that you had a positive experience with delivery. We truly appreciate your support.
Best regards,
The DEWBU Team
Reply from dewbu.com
Hi
Thank you so much for your 5-star review and for supporting DEWBU. We’re very glad to hear you had a great experience with our product and service. Your feedback means a lot to us and helps us continue improving.
Stay warm,
The DEWBU Team
Reply from dewbu.com
Thank you so much for sharing this! ❤️
It's wonderful to know your wife chose DEWBU for you – that's the kind of love that keeps everyone warm. We hope the jacket brings you comfort and warmth on many cold days ahead. Wishing you both all the best! 😊🧥
The DEWBU Team
First Electric Heated Jacket
The whole process was fast and efficient. I received my order quickly and I’m very satisfied with first impressions. Looking forward to wearing when needed. Jacket is well made.
2 February 2026
Reply from dewbu.com
Hi
Thank you so much for your kind review. We’re happy to hear that you’re pleased with the warmth, quality, and overall performance of your DEWBU product. It means a lot to us to know it’s working well for you.
Stay warm,
The DEWBU Team
After sending a video showing a…
After sending a video showing a defective battery, the company replaced it
1 February 2026
Unprompted review
Reply from dewbu.com
Thank you for sharing your experience – and we're glad we could replace the defective battery for you! 🔋🙌
Our goal is to make things right quickly and easily when there's a problem. Just a friendly reminder: DEWBU batteries come with an 18‑month warranty from the date of purchase. If you ever run into another issue, don't hesitate to email us at support@dewbu.com.
Thanks again for choosing DEWBU – stay warm! 🧥🔥
The DEWBU Team
Reply from dewbu.com
Thank you! ❄️💨
We're so glad you found our deals as solid as our jackets – whether you're facing snow or just a biting wind, we've got you covered. Stay warm and keep adventuring! 😊🧥
The DEWBU Team
Great Customer Service
I purchased a jacket as a holiday gift. It had super fast delivery! Unfortunately, a portion of the order was missing. Fortunately, that meant that I had the opportunity to reach out to customer support. After a couple of quick back and forth messages, they sent the rest of the order. I’m pleased with the product, but the customer service is where this company shines. Thank you!
26 December 2025
Reply from dewbu.com
Thank you so much! 🌟
We're truly sorry your order arrived incomplete, but we're absolutely thrilled that our team could make it right for you quickly. Hearing that our customer service stood out means the world to us – because taking care of our customers is what we love most. Enjoy your jacket, and thank you for giving us the chance to shine! 😊🧥
The DEWBU Team
Doesn't heat well.
30 December 2025
Reply from dewbu.com
Thank you for your feedback – and we're sorry to hear that.
Your jacket should keep you warm. Could you please email us at support@dewbu.com with a few more details (like which heat setting you used and how long it lasted)? We’ll help you figure out what’s going on and make sure you get the warmth you deserve.
The DEWBU Team
Not recommenf
Paid for expedited delivery (3 days) and it took 10 days for item to be received.
Customer service was of minimal assistance.
1 January 2026
Reply from dewbu.com
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay in delivering your order, especially since you selected expedited shipping.
We have investigated your order. While we strive for fast shipping, external factors such as inclement weather and carrier delays can sometimes affect delivery times, and we acknowledge that this delivery did not meet your expectations.
We have contacted you privately via email and have issued a full refund for the expedited shipping fee. Our goal is to ensure every customer receives satisfactory service.
If you have not yet received our email, please check your spam folder, or contact us directly by emailing support@dewbu.com and providing your order number.
Thank you for giving us the opportunity to resolve this issue.
Sincerely,
The DEWBU Team
Reply from dewbu.com
Thank you!
That's exactly what we love to hear – fits right, works right, just as promised. Enjoy the warmth, and thanks for trusting DEWBU! 😊
The DEWBU Team
Very happy with the purchase
28 December 2025
Reply from dewbu.com
Thank you! 😊
We're so happy that you're happy. That's what keeps us going. Stay warm and enjoy every moment in your DEWBU! ❄️🔥
The DEWBU Team
Great product had a great price at a…
Great product had a great price at a great price.
I absolutely love the quality of the material of this Men's Polar Fleece Heated Jacket. I love all the pockets, especially the little one on the arm, that would be great for a pair of keys. I do wish one of the pockets on the upper arm was big enough for an iPhone, though that’s my only qualm. The fleece is really thick and overall it’s a really made jacket hoodie. I wish they made it in a pullover or lease without a hood. Personally, I never use hoods.
27 November 2025
Reply from dewbu.com
Thank you so much for this thoughtful feedback! 🙌
We're thrilled you love the quality, the pockets (yes – that little arm pocket is perfect for keys!), and the thick fleece. And we truly appreciate your suggestion about a larger arm pocket for an iPhone – we're taking notes! 📝 Also, noted on the hoodless/pullover idea. We'll share this with our design team for future collections. Thanks again for your kind words and for choosing DEWBU! 😊🧥
The DEWBU Team
I had some trouble with my initial…
I had some trouble with my initial order. Greatly appreciated that DEWBU responded within 24 hours. The problem was clarified and all items ordered were delivered. Customer service is very responsive. Thank you!
29 November 2025
Reply from dewbu.com
Thank you so much for your kind words! 🙏
We're sorry you had trouble at first, but so glad our team could step in quickly and get everything sorted for you. Responsive customer service is something we truly take pride in. Thanks for giving us the chance to make it right – and thank you for choosing DEWBU! 😊🧥
The DEWBU Team
Reply from dewbu.com
Thank you so much! 🔥
That means the world to us. We can't wait to keep you warm again next winter – or even sooner! 😊
The DEWBU Team
This is my second one
This is my second one, Love them. Winter, motorcycling, camping, these jackets are deadly.
28 November 2025
Reply from dewbu.com
Love to hear it! 🔥🏍️🏕️
Second one? That's the ultimate compliment. From winter commutes to camping and riding – we're honored to be your go‑to gear. Stay warm and keep the adventures coming! 😎🧥
The DEWBU Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.