DNALabs Canada&US Reviews 

9
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Biotechnology Company

Written by the company

DNALabs is committed to develop safe and useful genetic testing products helping everyone know more about themselves. DNALabs was founded in December 2016 and has developed best in class genetic tests that are available through hospitals, medical clinics, pharmacies, and direct to consumer through an online shop. Our product has proven itself and we are ready to expand our client base rapidly as we raise funds under this offering.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service... I recommend to everyone

Outstanding service. Delivery of the kit was fast, the kit was easy to use, and the results came in a timely fashion. The MatchMyMeds report was extremely comprehensive and has been very helpful when I choose my medications. I recommend everyone gets this test done!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great

My experience was great. I had a few issues but they were patient and helpful. I received my results and I am very thankful!!

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for anyone experiencing digestive issues

The results of my test provided information that helped explain health issues I've been dealing with. Follow-up questions I had regarding the results got a quick response and provided clear answers. Eight months since getting my results I have made some of the recommended changes to my diet with good improvement.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Breast Cancer diagnosis

Having just been diagnosed with breast cancer, I decided to see how my body would respond to many of the treatments that were being offered to me by my oncologist. Match my Meds provided my doctors with clear insight as to which drugs would work best for me. Understanding which types of drugs would interact with my body was phenomenal, and gave me a clear understanding of why we should use certain treatments over others. DNA labs is truly remarkable, and I cannot recommend them enough! Thank you.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Valuable Insight

The results provided by DNA labs were very helpful for my health care. Not only were they able to identify several areas that are of concern but how best to mitigate or avoid adverse effects. This has provided specific evidence of my bodies needs and eliminates the fallible trial and error approach to nutrition so many of us depend on.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

LoveMyHealth 2023

I am amazed by the information I received after doing this simple DNA test. A lot of what was presented to me I knew already from my physician, it's great to see confirmation of the results and how accurate they are. I'm learning a lot from this test and it's helping me make better decisions about my health.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

I can't recommend DNALabs enough!

I can't recommend DNALabs enough for anyone regardless of where you are in your health journey. The process was so easy and the results are invaluable - I still use them to this day. They helped me unlock my DNA foundation to better understand my body's specific health needs. Don't hesitate to get your results!

20 October 2022
Unprompted review
Rated 1 out of 5 stars

Never got my results after submitting…

Never got my results after submitting sample 3 months back

30 September 2022
DNALabs Canada&US logo

Reply from DNALabs Canada&US

Thank you for your feedback, Pavan. We want to assure you that your this matter is very important to us. We checked our records and never received your sample in the mail. It usually takes 2 weeks for the sample to be processed, once we receive it from our clients. We would like to send you replacement kit with instructions for delivery, a customer service representative will reach out to you ASAP.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look