Groundingwell Reviews 

3,939
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 3,267 reviews, reviewers had a great experience with this company. Customers frequently praise the smooth online ordering process, the very helpful website, and receiving prompt confirmation emails when purchasing items. Many consumers experience remarkable improvements in their overall sleep quality, waking up earlier in the morning with much more energy and significantly less daily pain. However, some customers also noted that the sheets did not provide any noticeable relief for their persistent physical pain or poor sleep quality. A few individuals experienced frustrating shipping delays, issues tracking their packages, or felt that the materials were somewhat stiff and uncomfortable.

What people talk about most

Product

People report positive experiences with product, highlighting significant improvements in sleep quality and a... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as very easy to navigate and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a contrast in their... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a wide range of experiences. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Before I received my grounding sheet, I was in a habit of staying up late and staying in bed until around noon. About the first week into sleeping on it, I didn't notice any changes in my sleeping hab... See more

Company replied

Rated 4 out of 5 stars

I was skeptical about this but thought after reading the blurb that it was worth giving a go - it took a couple of weeks to feel the difference, and I now feel not so sore when I get up. I work in a... See more

Company replied

Rated 5 out of 5 stars

Working nightshift and coming home exhausted, physically and trying to relax to recover while sleeping hasn't worked. Now I look forward to my sleep as I notice I am happy, feel alot better, feel bet... See more

Company replied

Rated 5 out of 5 stars

Customer service via Natalie is superb - prompt and efficient. Not received my sheet yet but hoping to receive it soon and hoping to be delighted. A friend bought a sheet elsewhere and has noticed it... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Affordable, premium grounding mats and grounding bed sheets.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,939)

3,301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my sheet

Very happy with my sheet. Sleep a lot longer which I haven't done for years. Not waking up nearly as often as I did before. Was a bit surprised when it first arrived. Had expected a proper sheet and not a strip but am used to it now. Just ordered one for some friends.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

I had an important question I needed…

I had an important question I needed answered before I purchased and they answered it immediately.

5 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Perry,

We’re so glad we were able to answer your important question quickly and help you feel confident before making your purchase. We truly appreciate your trust and support.

Rated 5 out of 5 stars

Fantastic product and Company

Having used the sheet for only 10 days my back pain has improved significantly. I have twice emailed Groundingwell with a couple of questions and they replied almost immediately. I can only highly recommend this company and their bedsheet. Wish I’d known about this years ago.

6 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Iain,

Thank you so much for sharing your experience. We’re thrilled to hear that you’ve noticed such a significant improvement in your back pain after just 10 days. It’s also wonderful to know that our team was able to assist you quickly whenever you had questions. Your kind words and recommendation truly mean a lot to us.

Rated 1 out of 5 stars

I'm disgusted with these strips of thin fabric

I'm disgusted. I watched every video and ordered a queen sheet. I bought two. I get them and they are not sheets! They're thin 18 inch by about 8 feet strips of material that don't stay in place because they're not sheets, aka bedsheets! That I ordered. I'm not happy with my purchase and feel like I've been had. No wonder my bank flagged your company. I am waiting on an answer to my email.

3 September 2026
Unprompted review
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Reply from Groundingwell

Hi Marilyn,


We’re very sorry to hear that you’re disappointed with your purchase, and we understand why receiving the product you described was frustrating.

Upon checking your order details, we can confirm that you ordered our Regular Sheet, which measures 104.3" x 19.7" (265 cm x 50 cm). This design is intended to be placed across the bed and is wide enough to fit across all standard mattress sizes. The bedsheet size is indicated on our website for reference. We're sorry if this information was not noticed during the purchase.

To provide more details, we actually offer two types of sheets: our Fitted Sheet and our Regular Sheet, and they differ in both design and pricing. The product details and pricing are displayed on our website before placing an order.

If you're looking for full mattress coverage and a more secure fit, we also offer Groundingwell Full Fitted Bedsheet, which comes in different sizes, and you may refer below for the sizes available:

✓ Twin (W 99cm x L 203cm x D 30 cm)
✓ Full (W 137cm x L 203cm x D 30cm)
✓ Queen (W 153 x L 203cm x D 31cm)
✓ King (W 198 x L 203cm x D 33cm)
✓ Californian King (W 183 x L 213cm x D 30cm)

For more information, you may refer here: https://www.groundingwell.com/products/groundingwell-fitted-sheet

If you are interested in arranging an exchange for a fitted sheet or taking advantage of our 90-day money-back guarantee, provided that the order is still within 90 days from the order delivery date, we would be more than happy to assist you. Please note that you will be responsible for covering the cost of return shipping and for the price difference when opting for exchange.

We have already responded to your email and provided the same option for resolving this concern. Please check your inbox, including your spam or junk folder, for our response. If you have any questions or would like further assistance, you can respond to our email and we'll be happy to help.

Rated 5 out of 5 stars

I love my sheet and I have better…

I love my sheet and I have better sleep and it has helped with my leg pain as well as my back pain.
I just sent a question to you about my 2 orders 1 received a full sheet and the next only a strip of sheet. Only to know why and what was the difference in price. When I went to view my product it didn't show the price of the first one or a picture of it . Thank you, Eleanor Chan

5 August 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Laura,

We’re so happy to hear that you love your sheet, are sleeping better, and have found it helpful with your leg and back pain. We truly appreciate you sharing your experience with us.

Regarding your order concern, we actually offer two types of sheets: our Fitted Sheet and our Regular Sheet, and they differ in both design and pricing. The product details and pricing are displayed on our website before placing an order.

That said, we understand you mentioned that you weren’t able to see the details or pricing when viewing your order. We’d be happy to look into this further and clarify the differences between your two orders.

Please email us at support@groundingwell.com with your order details and include “Trustpilot Review” in the subject line. This will allow us to locate your orders and provide you with more information. At the moment, we couldn't find any orders linked to this review.

We will be waiting for your email.

Rated 5 out of 5 stars

Sleeping soundly!

Can’t sleep without my grounding sheet! Restful sleep!

1 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi James,

Thank you so much for sharing this. We’re thrilled to hear that your grounding sheet has become such an important part of your nightly routine and that you’re enjoying more restful sleep. We truly appreciate your support.

Rated 5 out of 5 stars

It was very easy to place my order

It was very easy to place my order. That was the main reason why I ordered 2 sets of sheets at a reasonable price, I also ordered an additional mat

3 September 2026
Unprompted review
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Reply from Groundingwell

Hi Kendall,

We’re thrilled to hear that you found the ordering process easy and that you decided to order two sets of sheets along with an additional mat. We truly appreciate your support and hope you enjoy your GroundingWell products.

Rated 5 out of 5 stars

Very easy to order but hope it works…

Very easy to order but hope it works for me

4 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Jennifer,

We’re glad to hear that you found the ordering process easy. We truly hope our product works well for you, and we appreciate you giving GroundingWell a try.

Rated 5 out of 5 stars

The ease of ordering and navigating the…

The ease of ordering and navigating the website. Looking forward to your grounding product.

3 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi KIT,

We’re thrilled to hear that you found our website easy to navigate and the ordering process seamless. We hope you enjoy your grounding product and have a great experience with it.

Rated 5 out of 5 stars

Ordering Experience

Ordering Experience
I recently ordered grounding sheets from Grounding
Well. they had a buy one get one free and a free mat. The cost was very inexpensive so I ordered. The ordering process was smooth. Additionally once I ordered they kept me updated via emails to advise where the order was, which was very considerate. I would recommend Grounding Well to family and friends without hesitation.. I expect to receive my order in my county next week with great anticipation.

28 August 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Vernita,

We’re delighted to hear that you had a smooth ordering experience and appreciated the regular email updates about your order. It’s fantastic to know you found the offer great value and would confidently recommend to your family and friends. We truly appreciate your support.

Rated 5 out of 5 stars

Excellent Customer Service

Natalie was super friendly and so prompt at replying to my questions.She helped me out and reassured me when I gave the wrong address for delivery.She fixed the problem pronto!
Amazing service.I have only had one night on my grounding sheet but already contemplating buying a mat also.
I have also recommended this product to friends and will continue to do so.
Thanks for a great nights sleep!
My wee dog loved it too! He never moved all night which is most unusual 😆
Oh and super fast service too!

31 August 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Bridget,

We’re delighted to hear that our customer service agent was able to assist you promptly and resolve the delivery address issue for you.

It’s fantastic to hear that you’ve already had a great first night with your grounding sheet, and we’re so happy that your wee dog enjoyed it too. Thank you for recommending GroundingWell to your friends and for considering adding a mat to your collection. We truly appreciate your support.

Rated 5 out of 5 stars

the order was easy and the staff made…

the order was easy and the staff made sure it was safe that i was able to use the mat before ordering since i have a vagal nerve stimulator (also checking with my neurologist) thank you for your help.

2 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi James,

We’re glad to hear that your ordering experience was easy and that our team was able to assist you in making sure the mat was suitable for you before ordering. We also appreciate you taking the extra step to consult with your neurologist. Your safety and peace of mind are very important to us.

Rated 4 out of 5 stars

Ordering was Quick and easy

1 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Ronald,

We’re so glad to hear that your ordering experience was quick and easy. We truly appreciate your support.

Rated 5 out of 5 stars

Very easy website to navigate…

Very easy website to navigate especially for someone mid 70's. Thank you and looking forward to receiving our Grounding Well Sheet.

2 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Warren,

We’re so glad to hear that you found our website easy to navigate. We truly appreciate your support and hope you enjoy your grounding sheet once it arrives.

Rated 5 out of 5 stars

Helpful video reviews

The video reviews of the grounding sheet were very positive and helped me to decide that it would be helpful for me. I can't wait to try my grounding fitted sheet.

1 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Laura,

We’re thrilled to hear that the video reviews helped you make your decision. We hope you enjoy your grounding fitted sheet and have a great experience with it. We truly appreciate your support.

Rated 5 out of 5 stars

Very helpful- my third order with this…

Very helpful- my third order with this company. Great product and enjoy my sheets. HL Canada

1 September 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Helen,

Thank you so much for your continued support and for making your third order with us. We’re delighted to hear that you’re enjoying your sheets and are happy with our products.

Rated 4 out of 5 stars

Things were well explained..videos very…

Things were well explained..videos very helpful and ordering was an easy process

31 August 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Kim,

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the information clear, the videos helpful, and the ordering process easy. We truly appreciate your support.

Rated 5 out of 5 stars

The website was very informative about…

The website was very informative about their products, including the science behind them. Ordering was fast and easy. I even received a separate email asking if the shipping address was correct. If this product does help, I will definitely order more of them.

30 August 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Susan,

We’re delighted to hear that you found our website informative and the ordering process quick and easy. We also appreciate you mentioning our shipping address confirmation—it’s all part of making sure your order reaches you smoothly.

Rated 5 out of 5 stars

Excellent product, excellent people. Excellent service. What else is there to say??

So i've spoken to Natalie, at least a half dozen times. Very informative.
Very helpful. And of course very knowledgeable. She is a wonderful asset to the company. I can't say enough positive things about her!!! Really appreciate her feedback when I send questions..John

30 August 2026
Unprompted review
Groundingwell logo

Reply from Groundingwell

Hi Jack,

We’re thrilled to hear that our customer service agent has been so helpful, informative, and knowledgeable throughout your interactions. We’ll be sure to share your kind words. We truly appreciate your support.

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