Graphy Reviews 

384
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and responsive, often highlighting dedicated managers who provide invaluable support. People also appreciate the seamless and hassle-free user experience, finding the platform intuitive and easy to navigate for both creators and students. However, some customers also noted issues with the service and website, mentioning that the platform can be full of bugs or glitches. Additionally, a few other people felt that customer support was unresponsive or unsupportive, leading to delays and unfulfilled promises regarding website creation or issue resolution.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the exceptional professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the exceptional support received... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant disappointment and... See more

Website

People report ambiguous experiences with website creation and functionality, with some customers finding the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My Experience with Graphy in initial days was disappointing. It was due to misscommunication between both the sides. Even am partly responsible for it. However, when I was getting directly involved... See more

Company replied

Rated 5 out of 5 stars

My experience with Graphy has been truly excellent. As a non‑tech person, I’ve always received timely help from the support team whenever I was stuck, which made the entire journey smooth and stress... See more

Rated 5 out of 5 stars

I’ve been using Graphy for selling my online courses, and I must say the experience has been outstanding. The platform is smooth, feature-rich, and very user-friendly. A special thanks to Nisha... See more

Rated 5 out of 5 stars

I am thrilled to be using Graphy. I migrated my entire website to the platform, and I am learning new functionality every week. My customer success manager, Astitav Kumar, has been an enormous resourc... See more


Company details

  1. Software Company

Written by the company

Graphy is an all-in-one platform designed for creators, educators, and entrepreneurs to build, market, and sell online courses, memberships, and digital products. With powerful features like a website builder, mobile apps, marketing tools, and more, Graphy empowers users to grow their brand and monetize their expertise effectively.


Contact info

  • Maruthi infotech center, 100 Feet Rd, Embassy Golf Links Business Park, Domlur, 560093, Bangalore , India

  • care@graphy.com
  • graphy.com

4.2

Great

TrustScore 4 out of 5

384 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(384)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Shailja ji is my coordinator

Shailja ji is my coordinator, she is very humble and professional. She has been available at times of need and has helped very well. I'm looking forward toto extend my association and package with Graphy.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Graphy enough

I want to start this review by saying that I cannot recommend Graphy enough. Previously, I was using Kajabi and maintained an active subscription for 6 months yet I was unable to make any headway with the creation of my website due to the complicated nature. After switching to Graphy I have built my entire platform (aside from the App portion) in just a couple weeks. The system is very user friendly and any time I've run into challenges the team is there to help. I also really appreciated that you're paired with service advisor who remains consistent throughout the entire process so they're always aware of what you've been working on and you don't have to spend half the time repeating yourself about any previous work. My advisor Shan, has been absolutely amazing. He is extremely knowledgable and helpful. He responds very quickly (typically within an hour or two) to my email questions and also provided me with a scheduling link to book calls and help walk me through anything that has come up.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Mr. Shan

Thank you so much Mr. Shan Fernandes for you wonderful help. I wouldn't have been able to do this without you! The website design is so much more professional now that Mr. Shan has been helping. I am ever so grateful! I highly recommend Graphy and working with Mr. Shan.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Graphy Support

I have recently enrolled into the Rise plan on Graphy and Saavi has been my onboarding manager here. She truly helped me with all the queries that I had during the launch process, owned all the problems that I had and personally did almost all of the tasks for me when I contacted them.

A huge thank you to Graphy team and Saavi, my onboarding manager, who helped and guided me throughout the process and also to Aman who helped me along the way.

The only drawback that I can think of here is that 5 percent commission is quite high for me. However, if you want to get everything under one roof, Graphy is an excellent choice and definitely worth your consideration.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I've had a wonderful experience with…

I've had a wonderful experience with Graphy Their customer service is what truly sets them apart. Instead of only relying on chats or emails, they will actually get on a call with you and patiently walk you through everything step by step. You get to work with a real person who genuinely wants to help, and that has made such a difference for me. They've been incredibly supportive throughout the entire process, and I highly recommend them to anyone looking for great service and a company that truly cares about its customers.
Astitav has been amazing throughout everything!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

Honestly , until the sale was done , I was tortured with calls atleast two times a day. Once the sale was done , there was just NO help what so ever from the team . Very very very disappointing and frustrating

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I am writing this review based on Service

I am writing this review based on my documented experience as the founder of SuccessTed.

Graphy offered me a three-year renewal and I made the requested payment on 23 May 2026. My communicated grace period was valid until 13 June 2026. However, my platform was suspended on 30 May 2026, before the grace period ended.

The renewal was not completed, and the payment was later refunded. I acknowledge receiving the refund, but the main issue remains unresolved.

I was not provided sufficient access to back up my course content, student records and essential business data. As a result, my students lost access to their courses, my business operations were disrupted and my professional reputation was affected.

I was informed that there was an internal or policy-related issue, but despite repeated requests, I have not received a clear written explanation identifying:

• The exact policy clause allegedly violated
• The specific activity considered a violation
• Supporting evidence
• Details of any prior warning
• A proper appeal or review process

My request is not unreasonable. I am asking Graphy to temporarily open the platform in read-only mode or provide a complete data export so that I can secure my content and support my existing students.

I also request a leadership-level review and a transparent written explanation of why the renewal was cancelled after payment was accepted.

I hope Graphy resolves this issue fairly and helps with data access and migration.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Enabling and Empowering Experience

I am a Novice in online space and got the right guidance and proper direction when I am planning to launch my first online program...
Very courteous in approach and helping to make me understand things. Really Appreciate the Attitude towards Senior Citizens... Deserves all encouragement.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Shan Fernandez- Job Well Done

Shan Fernandez has done a great job working with me to link my current website to the newly developed graphy site he designed where I am able to build course work for my STEM Mentoring and Tutoring company. His help has been invaluable and very timely.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, thoughtful user-friendly design. Onboarding experience super smooth. I want to especially mention an executive, Saavi. She went the extra mile to help me setup my course and website. Highly recommended!!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I liked the expereince with ASTITAV…I liked the expereince with ASTITAV KUMAR he was amazing and helpful and patient and he gave me more time than the call, he was caring and helping me in every detai

I liked the expereince with ASTITAV KUMAR he was amazing and helpful and patient and he gave me more time than the call, he was caring and helping me in every detail and I have gratitiude and I felt lucky to have him as success representative. He is very kind and caring and helpful.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I am being onboarded by Ms Shailaja…

I am being onboarded by Ms Shailaja Nigam. I am not very familiar with LMS. Hence bit nervous. Firstly she made me comfortable. And helped me to onboard and then navigate through the different functionality. I am personally very delighted with my session.

Subhash Oommen
Foict.com

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from CSM Ms Saavi Jaiswal

Exceptional Support from CSM Ms. Saavi Jaiswal.
We had a wonderful experience working with Our CSM Ms. Saavi Jaiswal throughout the development and launch of our Sunnah365 website and mobile application.
Saavi possesses deep knowledge of the Graphy platform, including website building, app development, and the Google Play Console publishing process. Her guidance was always clear, practical, and solution-oriented.
What impressed us most was her commitment to customer success. Whether through phone calls, WhatsApp messages, or Google Meet sessions, she consistently provided timely support and patiently addressed every query until it was resolved.
Launching a new app and website can be challenging, but her expertise and professional approach made the entire process smooth and hassle-free. Professionals like Ms. Saavi Jaiswal are truly valuable assets to any organization.
We sincerely thank Ms. Saavi Jaiswal and the entire Graphy team for their support in making our Sunnah365 website and app live.
— Team Sunnah365

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Graphy is wonderful platform & great team!

Graphy reached out to me on LinkedIn and acknowledged my talent. They gave me a great offer to help me assimilate all systems at 1 place, 1 platform for seamless business services for my clients at an affordable cost for me: website, courses, SMs, payments etc. Archa was very nice to give me a thorough orientation and then Astitav specifically has gone over & beyond on addressing my needs within 3 business days and in a day he helped me get my website running exactly as I needed it. I feel super appreciative of Astitav & the team. Glad I am at Graphy :)

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Shan H Fernandez was great in providing…

Shan H Fernandez was great in providing the service needed to resubscibe my prior page and get my card payment through. On-line the graphy page was not allowing me to resubscibe/reactivate my account and pay. Thank you Mr. Fernandez.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I'm loving graphy!

I'm loving graphy!
Great sales and setup team for an extremely useful website. Astitav has been extremely helpful in setting up my domain and showing me the ropes on the website and I am very happy with my decision

27 May 2026
Unprompted review

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