I have ordered six Gourmet breakfast in a few months, delivered to Ireland, Spain and the USA. Initially there was major delays in delivery of my packages to the USA and important special occasions w... See more
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Review summary
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What people talk about most
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I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift i... See more
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Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more
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Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more
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Company details
Written by the company
Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.
Only €7.95 for Ireland Delivery
Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987
We’ve been spreading the joy of giving gifts for over 38 years.
Contact info
8-9 Westmoreland Street , D02 NW22, Dublin 2, Ireland
- +353 1 861 1580
- Info@giftsdirect.com
- giftsdirect.com
4.5
Excellent
5K reviews
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Very easy to order
Very easy to order, good choices and best of all - delivery to Australia. My son was delighted with it
10 June 2026
Reply from GiftsDirect.com
Hi Sylvia,
Thank you so much for taking the time to leave such a lovely review!
I am absolutely delighted to hear that you found it easy to order from our selection, and best of all, that we could help deliver a piece of home all the way to Australia for your son! Knowing that he was delighted with his gift truly means the world to us.
Thank you again for your wonderful support, and we look forward to helping you with your future gifting needs, no matter the miles!
Warmest wishes,
Gifts Direct Team
i didnt make any purchase and getting a…
i didnt make any purchase and getting a random notification on a Saturday afternoon asking how did we do, makes me feel like i was scammed!
10 June 2026
Reply from GiftsDirect.com
Hi Robert,
Thank you for reaching out and sharing your concern with us. I am incredibly sorry for the panic and frustration this message caused you on a Saturday afternoon—I completely understand why receiving a random notification like that would make you feel uneasy.
Please rest assured that you have not been scammed. We recently experienced a technical glitch in our system that accidentally triggered automated order notifications to some of our customers, even though no actual purchase was made.
I want to completely reassure you that your details are entirely secure. We do not store any payment information in our system, which is why all customers are required to manually enter their payment details every single time they decide to place an order. No orders have been placed under your account, and no charges have been made.
We are deeply sorry for the oversight and the unnecessary worry this caused you. If you have any further questions or if you'd like us to double-check anything else for you, please don't hesitate to let us know.
Warmest wishes,
Gifts Direct Team
My family member was happy to receive…
My family member was happy to receive one of your packages in Australia.
10 June 2026
Reply from GiftsDirect.com
Hi Anne,
Thank you so much for taking the time to leave such a lovely review!
I am absolutely delighted to hear that your family member in Australia was happy to receive one of our packages! Knowing that we could help deliver a special moment and a piece of home across the miles truly means the world to us.
Thank you again for your wonderful support, and we look forward to helping you send more joy to your loved ones in the future!
Warmest wishes,
Gifts Direct Team
Reply from GiftsDirect.com
Hi MMD,
Thank you so much for taking the time to leave such a lovely review!
I am absolutely delighted to hear that you enjoyed our selection of products and experienced prompt delivery. We always strive to make finding and sending the perfect gift as seamless and fast as possible, so it's wonderful to know we hit the mark for you.
Thank you again for your support, and we look forward to helping you with your future gifting needs!
Warmest wishes,
Gifts Direct Team
Very poor my gift was to arrive the 10…
Very poor my gift was to arrive the 10 of june to my friend in the USA still hasn't arrived I will not be using gifts direct again
5 June 2026
Reply from GiftsDirect.com
Hi Bridget,
Thank you for reaching out and sharing your feedback. I am incredibly sorry to hear about the frustration and disappointment caused by the delay in your gift arriving at your friend in the USA, especially since it was meant to be there by June 10th.
I have personally checked the tracking details for your order, and I wanted to let you know that the package has now been successfully delivered as of June 13th. The unexpected hold-up was due to a delay in the release of the item by US Customs, which unfortunately slowed down the final delivery process.
We completely understand how important timely deliveries are for gifts, and we are deeply sorry for the stress this situation caused you. If there is anything else we can do to assist you or if you would like the specific tracking details, please don't hesitate to let us know.
Warmest wishes,
Gifts Direct Team
Delivery issue
Order placed 24 April for delivery in Spain on 5 May. Estimated delivery was 6 May when placing the order; then said 7 May after order placed. It did not arrive with recipient until 12 May (following week).
12 May 2026
Reply from GiftsDirect.com
Hi Quinn,
Thank you for reaching out and sharing your feedback with us.
I am incredibly sorry to hear about the delay with your delivery to Spain and the frustration it caused. When you place an order with a specific date in mind, especially for a gift, we know how important it is for it to arrive on time. It is very disappointing to hear that the estimated delivery was shifted after your order was placed, and even more so that it didn't reach your recipient until May 12th.
International shipping can sometimes encounter unexpected transit or customs hold-ups along the way. Still, we completely understand that this falls short of the seamless experience we want to provide for you. We deeply appreciate your patience during this delay, and we will review this with our delivery partners to improve our international shipping timelines and estimates.
Warmest wishes,
Gifts Direct Team
A very efficient service and my friend…
A very efficient service and my friend was thrilled with the hamper they received.
10 June 2026
Reply from GiftsDirect.com
Hi Marc,
Thank you so much for taking the time to leave such a lovely review! I am absolutely delighted to hear that you experienced a very efficient service and, most importantly, that your friend was thrilled with their hamper. We truly appreciate your wonderful support and look forward to helping you send more beautiful gifts in the future!
Warmest wishes,
Gifts Direct Team
This was a gift for a friend and she…
This was a gift for a friend and she loved it. I always use your company for my Irish gifts and no one has ever disappointed. Thank you once again for your delivery and such good service Cynthia.
10 June 2026
Reply from GiftsDirect.com
Hi Cynthia,
Thank you so much for your wonderful review and for choosing us time and again for your Irish gifts! We are absolutely delighted to hear that your friend loved her gift and that we could deliver the great service you’ve come to expect from us. Your continued support truly means the world to our team, and we look forward to helping you send many more beautiful gifts in the future!
Warmest wishes,
Gifts Direct Team
Highly Recommend!
I’ve been using giftsdirect.com for years to bless my family across the ocean for special occasions!
The communication and customer service are top notch! I’ve had one issue in the last 5 years with a delivery and they made it right as quickly as they could! Highly recommend!
10 June 2026
Reply from GiftsDirect.com
Hi Michelle,
Thank you so much for being such a loyal part of the Gifts Direct family over the years and for trusting us to help bless your family across the ocean! We are absolutely thrilled to hear that our customer service and communication have consistently hit the top-notch mark for you. Your highly recommended review truly means the world to us, and we look forward to helping you send many more special moments in the years to come!
Warmest wishes,
Gifts Direct Team
Late delivery
Late delivery. The Item was held in customs for a week in USA due to inadequate information in the documentation to identify the product (an Easter egg)!
10 June 2026
Reply from GiftsDirect.com
Hi Maire,
Thank you for reaching out and sharing your feedback with us.
I am incredibly sorry to hear that your order was delayed and held up in US Customs for a week. I completely understand how frustrating it is to have a time-sensitive gift like an Easter egg delayed, especially when it comes down to a paperwork issue.
We always aim to ensure all international shipping documentation is thorough and seamless, so it is incredibly disappointing to hear that inadequate information caused this hold-up. We take this feedback very seriously and will be reviewing our customs documentation processes immediately to ensure our descriptions are crystal clear and prevent this from happening to future holiday deliveries.
Thank you for being so patient during this delay, and please accept our sincere apologies for letting you down this time.
Warmest wishes,
Gifts Direct Team
Excellent customer service
Excellent customer service. Promptly replaced the broken glass. The happy couple was delighted with the gift.
10 June 2026
Reply from GiftsDirect.com
Hi Mary,
Thank you so much for your wonderful review! We are absolutely delighted to hear that the happy couple loved their gift and that our customer service team was able to promptly sort out the broken glass for you. Your kind words mean the world to us, and we look forward to helping you with your future gifting needs!
Warmest wishes,
Gifts Direct Team
The ordering process was excellent…
The ordering process was excellent dispatched on time arrived in the USA on time in perfect condition with all the goodies as promised one very happy customer and recipient
10 June 2026
Reply from GiftsDirect.com
Hi Harry,
Thank you so much for taking the time to leave such a wonderful review! We are absolutely delighted to hear that the ordering process was excellent and that your gift arrived safely in the USA in perfect condition. Knowing that both you and your recipient are so happy truly means the world to us, and we look forward to helping you send more joy in the future!
Warmest wishes,
Gifts Direct Team
Great service thankyou
10 June 2026
Reply from GiftsDirect.com
Hi James,
Thank you so much for taking the time to leave such a lovely review! We are absolutely delighted to hear that you experienced great service with us. Your support means the world to our team, and we look forward to helping you with your future gifting needs!
Warmest wishes,
Gifts Direct Team
I received an email to rate my recent…
I received an email to rate my recent purchase - I haven't purchased fro Gifts Direct in years.
This is due to the poor quality of gift delivered and the very bad customer service when I contacted them about the poor quality.
10 June 2026
Reply from GiftsDirect.com
Hi Grainne,
Thank you for reaching out and sharing your feedback with us.
I am very sorry for the confusion and any frustration this has caused. We recently experienced a system glitch that accidentally triggered automated review emails to some of our past customers, even if you haven't purchased with us in years. Please accept our sincere apologies for this oversight and for the unexpected message.
We also truly regret to hear that your last experience with our product quality and customer service left such a poor impression. We always aim to provide the highest standard of care, and it is disheartening to know we fell short when you contacted us. Thank you for bringing this to our attention, as it helps us work harder to improve our services.
Warmest wishes,
Gifts Direct Team
Delivered on time no hassle & recipient…
Delivered on time no hassle & recipient was delighted with the contents, thank you
5 June 2026
Reply from GiftsDirect.com
Hi Linda,
Thank you so much for taking the time to leave such a lovely review! I am absolutely delighted to hear that your gift was delivered on time without any hassle and, most importantly, that your recipient was thrilled with the contents. We truly appreciate your wonderful support and look forward to helping you send more joy in the future!
Warmest wishes,
Gifts Direct Team
The orders were deliver efficiently and…
The orders were deliver efficiently and everyone very satisfied
4 June 2026
Reply from GiftsDirect.com
Hi Angela,
Thank you so much for taking the time to leave such a lovely review! We are absolutely delighted to hear that your orders were delivered efficiently and that everyone was very satisfied with their gifts. Your wonderful support means the world to us, and we look forward to helping you send more joy in the future!
Warmest wishes,
Gifts Direct Team
Lovely packaging
Lovely packaging, arrived a day early and really made my sisters day receiving the hamper. Would happily recommend your company to family and friends
5 June 2026
Reply from GiftsDirect.com
Hi Francis,
Thank you so much for taking the time to leave such a lovely review! I am absolutely delighted to hear that the beautiful packaging and early delivery helped make your sister's day extra special. We truly appreciate your kind words and your wonderful recommendation to your family and friends!
Warmest wishes,
Gifts Direct Team
Reply from GiftsDirect.com
Hi Mary,
Thank you so much for taking the time to leave such a lovely review! We are absolutely delighted to hear that you experienced very good service from us. Your support means the world to our team, and we look forward to helping you with your future gifting needs!
Warmest wishes,
Gifts Direct Team
Fabulous service...easy website to use
Fabulous service...easy website to use, definitely use again.
8 June 2026
Reply from GiftsDirect.com
Dear valued customer,
Thank you so much for the fabulous review! We are delighted to hear that you found our website easy to use and that you enjoyed our service.
Knowing that you plan to shop with us again truly makes our day. We look forward to helping you find the perfect gifts in the future!
Warm regards,
The Gifts Direct Team
Great service
Great service. Efficient and recipient loved their hamper. Highly recommend
4 June 2026
Reply from GiftsDirect.com
Dear valued customer,
Thank you so much for the wonderful review and for highly recommending us! We are absolutely delighted to hear that you experienced efficient service and, most importantly, that the recipient loved their hamper.
Bringing joy to both our customers and their loved ones is exactly what we strive for. We look forward to helping you send more beautiful gifts in the future!
Warm regards,
The Gifts Direct Team
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