Rip-Off
Sent numerous emails as the topper lost all support after a year. They never responded. An expensive rip-off, lesson learned. Stay away!
9 November 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.6
Poor
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not order from them
Do not order from them. I bought an $1800 mattress, it was awful.
They claim to have a 101 night risk free trial. I called them to return the mattress after a month, they denied it. Crooked company- to be avoided at all costs
19 September 2022
Unprompted review
mattress topper stinks
I purchased a mattress topper to help extend our current bed life. The topper has an off gas odour that has not fully dissipated in 3 months. You wake up with your pajamas smelling of it. 🤢
It has marginally improved sleeping experience. I would have returned it but have not tried given the reviews on their return policy and customer service.
Save your money.
17 October 2022
Unprompted review
Basically a scam
They advertise a 100-night sleep trial, but will take any opportunity to void the trial. And regardless you are still on the hook for almost $500 in shipping for any returns. Avoid this company!!
4 August 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.