GENERAXION Reviews 

789
TrustScore 4.5 out of 5

4.6

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Company details

  1. Online Marketing Agency
  2. Advertising Agency
  3. Marketing Agency
  4. Media and Marketing Agency
  5. Media House
  6. Web designer

Written by the company

Generaxion er et digitalt bureau i bevægelse. Vi bringer ambitiøse virksomheder tættere på deres drømme og visioner. Med strategisk indsigt, digital power og kreativ kant. På tværs af Nordeuropa.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

789 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(789)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and beyond

The whole team was very professional and friendly. They made a great website for me and were very quick to respond when I wanted any changes. They did even more than I asked for, just to deliver the best product possible. I would highly recommend working with Generaxion!

13 November 2025
Unprompted review
Rated 1 out of 5 stars

469.900 DKK dom/court judgment - Løb langt væk/Run away

In English further down :-)

Jeg har den ledeste, mest uforskammede, modbydelige oplevelse med Generaxion. Jeg blev solgt guld og grønne skove af en af deres sælgere. Jeg indgik i kontrakter for 5 år for to virksomheder, for den ene virksomhed var der den klausul, at hvis det alligevel viste sig, at det her ikke var den vej vi skulle gå så kunne vi komme ud af kontrakten. Det blev jeg lovet flere gange af sælgeren vi sagtens kunne. Det kunne vi så slet ikke alligevel. Det var et meget ubehageligt forløb og jeg mistede derfor tillid til Generaxion som virksomhed og forsøgte at komme ud af begge kontrakter. Det er ikke muligt at komme ud af deres kontrakter, vær opmærksom på det. I stedet for gik de efter betaling for alle 5 år.
Det har været en forfærdelig oplevelse, med uforskammede medarbejdere fra deres regnskabsafdeling og det hele endte i retten i Århus, og 469.900 kr + renter i skyld til Generaxion! De vil have betaling for arbejde de aldrig udførte og som de aldrig kommer til at udføre - jeg tænker det også halter i vores retssystem ...
Jeg griber i egen barm og er ked af det, vred og sur på mig selv over, at jeg faldt for deres salgstricks. Min tillid til mennesker blev udnyttet på det groveste. En tillid, som jeg værner om og som de her personer i Generaxion gudskelov ikke har rokket ved, der findes så mange gode, ærlige mennesker.
Mit råd er: LØB langt væk fra Generaxion. Det er lige meget hvor mange gode anmeldelser de har her på Trustpilot - kig anmeldelserne igennem og du vil se, der er flere som har oplevet det og det er muligt det også kan ske for dig.
Der findes mange andre gode marketing virksomheder, vælg en anden. Held og lykke :-)

I have had the most outrageous, rude and appalling experience with Generaxion. I was sold big promises and “gold and green forests” by one of their salespeople. I signed five-year contracts for two companies, and for one of them there was a clause that if it turned out this was not the right direction for us, we would be able to get out of the contract. The salesperson assured me several times that this would be no problem. In reality, it turned out not to be possible at all.
The whole process was very unpleasant, and I lost my trust in Generaxion as a company and tried to get out of both contracts. It is not possible to get out of their contracts, so be aware of that. Instead, they went after payment for the full five-year period.
It has been a horrible experience, with rude employees from their accounting department, and in the end the whole matter ended up in court in Aarhus, Denmark – with 469,900 DKK plus interest judgment owed to Generaxion. They are demanding payment for work they never did and never will do – which also makes me question our legal system.
I also look at my own role in this and feel sad, angry and frustrated with myself for falling for their sales tricks. My trust in people was exploited in the worst possible way. I value that trust deeply – and thankfully these people at Generaxion have not destroyed it, because there are still many good and honest people out there.
My advice is: RUN far away from Generaxion. It does not matter how many good reviews they have here on Trustpilot – read through the reviews and you will see that this has happened to others as well, and it is very possible it could happen to you too. There are many other good marketing companies – choose a different one. Good luck with your project :-)

25 November 2025
Unprompted review
GENERAXION logo

Reply from GENERAXION

Vi er meget kede af, at du oplever sagen sådan.
Sagen har været behandlet i retten, hvor dommeren afgjorde, at vi har overholdt alle vores aftaler.
Vi har leveret de ydelser, der var aftalt, og sagen er dermed juridisk afsluttet.
Hvis du ønsker at genoptage en dialog, står vi gerne klar.

Med venlig hilsen
Generaxion

Rated 5 out of 5 stars

Creative Studio - Video and photos for our new website

We recently had the pleasure of working with Creative Studio from Generaxion, and we couldn’t be more thrilled with the result. The video and photos they created for us are simply outstanding – professional, creative, and truly capturing the essence of our business.

A special thanks to Malene for her excellent planning and clear communication throughout the process. Her honest feedback and structured approach made everything feel smooth and easy from start to finish.

And a huge thank you to Steen – a true professional behind the camera. His eye for detail, creativity, and ability to take initiative impressed us deeply. The shots he captured and the final edit exceeded all our expectations.

The whole process was not only effective, but also enjoyable. Creative Studio delivered a beautiful final product that we're proud to share, and we are very thankful for their great work.

Highly recommended!

3 July 2025
Unprompted review
Rated 2 out of 5 stars

Friendly initial contact, but concerning business practices.

I had an initial consultation with this company, and while the representative was very friendly, the overall experience left me feeling uneasy. As a new business owner, I felt somewhat taken advantage of.

During our morning meeting, it was agreed that I would have two weeks to review the presentation and the potential 5-year contract. However, the same day, six hours later, I was offered a "special agreement" just for me and pressured to sign a contract within 48 hours, which I found unprofessional.

Additionally, I was surprised by the additional costs for Meta advertising, which weren't clearly outlined in the initial presentation. The extra money was mentioned casually, leaving me unsure where that money from 1,3, or 5-year contract would go.

Overall, the experience made me feel like they were trying to rush me into a decision, and I'd caution other new business owners to be wary.

While the initial contact was positive, the business practices gave the impression of being overly aggressive. I'm giving two stars because of the friendly initial call. I hope this feedback encourages a more patient approach with potential clients, especially those new to the business world.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Do never sign the contract with this…

Do never sign the contract with this company! You sign the contract and you must to work with them 5 years, even those you are not happy with their work. You pay 25.000 dkk for nothing. And you have no right to change anything or stop the contract earlier than 5 years.

1 June 2024
Unprompted review
GENERAXION logo

Reply from GENERAXION

Hi Julia, we are sorry about your review of us, and it is not correct that you cannot exit a collaboration you do not wish to continue. We are always open to constructive dialogue.
Best regards,
Generaxion

Rated 5 out of 5 stars

Super godt webinar om Google Ads!

18 May 2022
Unprompted review
GENERAXION logo

Reply from GENERAXION

Hej Jennifer
Tak for din anmeldelse af det seneste Google Ads webinar som Mads afholdte.
Vi ses forhåbentligt igen på et kommende webinar.
VH Generaxion

Rated 5 out of 5 stars

Bettina saved the day (week)

After somebody at generaxion had closed my account without consulting me, Bettina from support worked incessently to solve the problem. She tried all the posibilities availiable to her and consulted experts higher up in the syatem, although my mail was down for seven days it was not because Bettina was't trying. She always phoned back when she said she would, and kept me constantly informed on any progress Bettina should have ten stars and Generaxion two :-)

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Hos GenerationX er Mille super skarp og…

Hos GenerationX er Mille super skarp og professionel, jeg er meget tilfreds

13 November 2020
Unprompted review
GENERAXION logo

Reply from GENERAXION

Hej Møller

Vi takker for de rosende ord, som naturligvis er givet videre til hovedpersonen. Jeg er sikker på, at hun også sætter pris på jeres samarbejde.

Skønt at I er tilfredse.

Vi ser frem til at forsætte det gode samarbejde.

Vh. Sofie Sejersen
Marketingchef hos Generaxion

Rated 4 out of 5 stars

A unique and rare first impression...

A unique and rare first contact/impression because of the salesperson who contacted me.
It was friendly, very personal and professional.

The followup meeting with the consultant was absolutely fine, but since I have not yet engaged with sgme, I can't tell anything about their product and efficiency.

20 September 2020
Unprompted review
Rated 5 out of 5 stars

Very good service

They have very good service and they produced a very nice layout for my company's home page houmollerconsulting.dk

8 August 2019
Unprompted review
GENERAXION logo

Reply from GENERAXION

Hi Anders
Thank you for the review.
Kind regards
Christina from Søgemedier

Rated 1 out of 5 stars

Very poor service and quality campaigns

I experienced Søgemedier A/S for 2 of my companies in Denmark. We have 2 agreements for 2 display campaigns. 3 banners, 5 keywords and thats it ... no other optimizations. Even a beginner can make a better google campaign. It is a waste of money for impressions and few clicks.
I ask them to review my banners, almost 2 months ago and I'm still waiting for this ... No possible to cancel the agreements, no matter what... I still need to pay for something that has very poor results.
Think twice before you make any agreements with Søgemedier A/S. You need to make a contract for one year with them, what you cant cancel or change. You also need to pay in 9 days and then wait a long time until they make the banners *like 3 banners in one month and then start the campaign.
Not recommended at all !!!

11 April 2018
Unprompted review
Show reviews in all languages. (789 reviews)

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