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Good Life Meds Reviews 

1,917
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 428 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, often highlighting specific individuals for their excellent support and going above and beyond. People frequently mention the quick response times from customer service, making interactions pleasant and efficient. Many users also report positive results from the products, with some achieving significant weight loss and expressing overall satisfaction with the service provided. However, some customers also noted difficulties reaching a live person for support, with reports of slow chat responses and non-responsive medical teams. A few other people also felt that the product quality was inconsistent, citing instances of product issues or products not performing as expected compared to branded versions.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, often describing it as great,... See more

Product

Reviewers highlight ambiguous aspects of product quality and efficacy, with some customers praising the high... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Response time

Users describe positive interactions with response times, highlighting the quick and efficient support from... See more

Service

Customers report positive experiences with the service, highlighting quick verification and prompt dispatch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more

Rated 5 out of 5 stars

Goodlifemeds is amazing compared to other sites. They have been upfront with payments and medication was on my doorstep when needed. The website/app is easy to use and make things quick and convenient... See more

Rated 5 out of 5 stars

I've been a customer for a couple years and I've never considered going anywhere else. The app is iffy but cust service is amazing! Shipping is fast and packed perfectly. Prices are competitive. I'm u... See more

Rated 5 out of 5 stars

I have been using Good life for approximately 6 months and have lost 50lbs. The product has always been delivered in well protected containers and at the right temperature. Customer service has always... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Vitamin and Supplements Store
  4. Weight Loss Service
  5. Wellness Program

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(1,917)

417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This telehealth is great

This telehealth is great! Signed up yesterday, reviewed and approved late last night and meds shipping today for delivery tomorrow. Patient portal is good, customer service is outstanding. I think I’ll be staying with this company. Great experience.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome support

Easy process, fast shipping, SUPER responsive support and doctors. I move around a lot for work and regulatly deal with support to ensure my orders get to me at my current location. Just got done with Ingrid, and she is a rockstar!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

So far I have nothing but positive…

So far I have nothing but positive remarks for GoodLife Meds. I did a ton of research before selecting an online hub for my longevity peptides. I still took a little bit of a gamble when ordering my NAD+ and Sermorelin as I didn't know which pharmacies would be compounding my meds. When I received them, I immediately did my research. They used Olympia Liquid for my NAD+ and Hallandale for my Sermorelin. These are two of the top manufacturers for these peptides in the US and are certainly legit. I have definitely felt a difference since starting a couple months ago. Lot's of progressing improvements, including my skin texture! I recently requested my Sermorelin to go through Olympia and they fulfilled my request within 20min. They were incredibly responsive! To top it all off, they are very competitively priced. Especially for the quality of medications that they provide.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Goodlife will get your $ whether their ship dates work or not for the patient

There is no prior warning to the shipments and it seems this is by design. Goodlife meds will definitely get their money, whether or not the refrigerated shipment timing works for the patient or not, or whether the medication will be viable after sitting for 5 days without the necessary refrigeration. So I am spending money that will go to waste. And there is no talking to an actual person that is willing to help. Awful.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible company

Absolutely horrible company , as soon as you put a product in the cart , they will place the order on your behalf and then they tell you that you cant cancel . complete rip off!

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive Auto-Billing Trap! Stay Away!

Good Life Meds automatically charged my card a massive $822.00 for a quarterly refill with zero advance warning, zero notification emails, and no opportunity to opt out. I contacted customer service within hours of the charge----before a medical provider even reviewed my file or shipped a thing----and they flatly refused a refund. On top of this, their user portal is incredibly confusing, buggy, and designed to lock you into high-cost renewals. I am submitted and filing complaints across BBB, attorney general, and will not stop until this is resolved.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam charge and will not refund

Some how they charged my credit card after it was cancelled months ago due to fraud. I also had set it to cancel the subscription months ago and 3 months later it auto-refilled on the cancelled credit card account. Called them in 5 min after receiving the refill notice and they said the will not refund $477.

Shady practices. Buyer beware.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve recently switched to Good Life…

I’ve recently switched to Good Life Meds. I was apprehensive, as I wasn’t sure if the quality would be what I was used to. But I’m so impressed with the ease of ordering and the outstanding communication from the start of the shipment to the arrival at my door. I received alerts all along the way and the medication arrived on time and in good shape. I had to reach out to the customer care team and again, received immediate responses. I’m excited to be a new client.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Customer service has been great

Customer service has been great. The first time I reached out through email I was connected with Bianca. Since the, every time I have a question I email her directly. She is always there, ready to help.

6 July 2026
Unprompted review
Rated 2 out of 5 stars

I really wanted to like this company

I really wanted to like this company, but unfortunately my experience has been very disappointing.

I’ve been a customer for about five months, and throughout that time my shipment dates have continually been pushed back. I tried working through the chatbot first, but it wasn’t helpful, so I reached out to customer service. The explanation I received felt more like a brush-off than a real attempt to resolve the issue.

I did eventually receive one delayed shipment, but now I’ve been told I’m on “shipment 3 of 3” for my current three-month subscription—even though I haven’t even received shipment number two yet. Once again, I had to go through the chatbot before being forced to call and leave a voicemail because I couldn’t reach anyone directly.

Delays can happen, but poor communication and difficult-to-reach customer service are much harder to overlook. If you’re trusting a company with ongoing medications or supplements, reliability and responsive support are essential. Unfortunately, that hasn’t been my experience.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great medicines and exceptional customer service and support!

I recently started to use several longevity products through Good Life Meds. The process to get started was very fast. My request was reviewed quickly and I also received my medications quickly. I had an issue with a shipment thinking one of the medications was not included. Support with Good Life Meds was outstanding. They quickly verified what they needed to an had a replacement sent out promptly. It turned out that I actually had received the medicine initially and missed it in the packaging. I reached out to support and they never billed me for the replacement I received even though it was all my own negligence. I will continue to use Good Life Meds and recommend them to you as well.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Goodlife Meds all they way !!!

I’ve been with Goodlife meds for 6 months
I absolutely love what they have to offer me in my peptide journey
There are 100s of places to get peptides from
But Goodlife is quality and reasonably priced

And shipping and customer service is top-notch if I ever run into some questions or issues I just call Ingrid and she takes care of it. I literally get my meds next day and they’re shipped to UPS

And I am looking and feeling better than I’ve ever felt

This is what they mean by aging gracefully!!!

NAD+ and Gluthathione are game changers

Don’t wait if you are considering do your research and order it

In a week your gonna feel better in two weeks
You’re going to ask yourself why you waited !!!!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

100 stars!!!

Good Life Meds has provided excellent customer service, and Carmen deserves special recognition. She is incredibly responsive, patient, and kind in every interaction. Whether I’ve had a quick question or needed more detailed support, Carmen has always handled it with professionalism and care. Her dedication reflects so well on the company. I’m very impressed and grateful for the level of service she provides.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Skinny King

Great service through and through. Meds have been getting here quick and I'm dropping the lbs I've been needing to! Thank you Good Life for your easy service and effective meds that are getting the job done. Everybody better watch out for this new body!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I love Good Life

I love Good Life! The process is super simple and their customer support is very efficient, too! I loved that you just fill out your form and then a few days later, meds are at your door! They should be your choice if you want a company that provides fast and easy service.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Good Life Meds is incredible

Good Life Meds is incredible. The process is so easy and fast shipping. I had to speak to a customer service rep tonight to help with my prescriptions. Sarah was absolutely great. She helped with everything and went above and beyond for me.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Charged but never shipped, bad communication.

My subscription renewed on June 6th. I was charged for my order but it never shipped. The order has been “pending” for 11 days. I have repeatedly checked in with their support. First they said it might take 5 business days. After that time period passed they said they said they would have an update in 24 hours. After that day passed there was no communication. I reached out and they told me they would have an update in 24 hours again. This is not the only issue I’ve had with this company over the past few months. Their communication is horrible, the website doesn’t work correctly, and once after completing a check in, they double charged me and refused to refund me. They blamed me for signing up for a second prescription for the same medication. I never did! I only filled out the doctor check in request they sent, and regardless, their doctor should not have approved a second subscription for the same medication. I have tried so hard to be patient with them but it’s one issue after another. I expect better customer service for how outrageously expensive these products are.

17 June 2026
Unprompted review

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