I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more
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Company details
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
- Wellness Program
Written by the company
We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.
Contact info
United States
- 877-946-6354
- Care@goodlifemeds.com
- goodlifemeds.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
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This telehealth is great
This telehealth is great! Signed up yesterday, reviewed and approved late last night and meds shipping today for delivery tomorrow. Patient portal is good, customer service is outstanding. I think I’ll be staying with this company. Great experience.
Awesome support
Easy process, fast shipping, SUPER responsive support and doctors. I move around a lot for work and regulatly deal with support to ensure my orders get to me at my current location. Just got done with Ingrid, and she is a rockstar!
So far I have nothing but positive…
So far I have nothing but positive remarks for GoodLife Meds. I did a ton of research before selecting an online hub for my longevity peptides. I still took a little bit of a gamble when ordering my NAD+ and Sermorelin as I didn't know which pharmacies would be compounding my meds. When I received them, I immediately did my research. They used Olympia Liquid for my NAD+ and Hallandale for my Sermorelin. These are two of the top manufacturers for these peptides in the US and are certainly legit. I have definitely felt a difference since starting a couple months ago. Lot's of progressing improvements, including my skin texture! I recently requested my Sermorelin to go through Olympia and they fulfilled my request within 20min. They were incredibly responsive! To top it all off, they are very competitively priced. Especially for the quality of medications that they provide.
Goodlife will get your $ whether their ship dates work or not for the patient
There is no prior warning to the shipments and it seems this is by design. Goodlife meds will definitely get their money, whether or not the refrigerated shipment timing works for the patient or not, or whether the medication will be viable after sitting for 5 days without the necessary refrigeration. So I am spending money that will go to waste. And there is no talking to an actual person that is willing to help. Awful.
Called in to reorder my prescription…
Called in to reorder my prescription Tonia was awesome she handled my issue like a CHAMP. It seems everyone I chat with in your organization are great. Thanks for great customer service.
Absolutely horrible company
Absolutely horrible company , as soon as you put a product in the cart , they will place the order on your behalf and then they tell you that you cant cancel . complete rip off!
Deceptive Auto-Billing Trap! Stay Away!
Good Life Meds automatically charged my card a massive $822.00 for a quarterly refill with zero advance warning, zero notification emails, and no opportunity to opt out. I contacted customer service within hours of the charge----before a medical provider even reviewed my file or shipped a thing----and they flatly refused a refund. On top of this, their user portal is incredibly confusing, buggy, and designed to lock you into high-cost renewals. I am submitted and filing complaints across BBB, attorney general, and will not stop until this is resolved.
Scam charge and will not refund
Some how they charged my credit card after it was cancelled months ago due to fraud. I also had set it to cancel the subscription months ago and 3 months later it auto-refilled on the cancelled credit card account. Called them in 5 min after receiving the refill notice and they said the will not refund $477.
Shady practices. Buyer beware.
I’ve recently switched to Good Life…
I’ve recently switched to Good Life Meds. I was apprehensive, as I wasn’t sure if the quality would be what I was used to. But I’m so impressed with the ease of ordering and the outstanding communication from the start of the shipment to the arrival at my door. I received alerts all along the way and the medication arrived on time and in good shape. I had to reach out to the customer care team and again, received immediate responses. I’m excited to be a new client.
Customer service has been great
Customer service has been great. The first time I reached out through email I was connected with Bianca. Since the, every time I have a question I email her directly. She is always there, ready to help.
I really wanted to like this company
I really wanted to like this company, but unfortunately my experience has been very disappointing.
I’ve been a customer for about five months, and throughout that time my shipment dates have continually been pushed back. I tried working through the chatbot first, but it wasn’t helpful, so I reached out to customer service. The explanation I received felt more like a brush-off than a real attempt to resolve the issue.
I did eventually receive one delayed shipment, but now I’ve been told I’m on “shipment 3 of 3” for my current three-month subscription—even though I haven’t even received shipment number two yet. Once again, I had to go through the chatbot before being forced to call and leave a voicemail because I couldn’t reach anyone directly.
Delays can happen, but poor communication and difficult-to-reach customer service are much harder to overlook. If you’re trusting a company with ongoing medications or supplements, reliability and responsive support are essential. Unfortunately, that hasn’t been my experience.
Great medicines and exceptional customer service and support!
I recently started to use several longevity products through Good Life Meds. The process to get started was very fast. My request was reviewed quickly and I also received my medications quickly. I had an issue with a shipment thinking one of the medications was not included. Support with Good Life Meds was outstanding. They quickly verified what they needed to an had a replacement sent out promptly. It turned out that I actually had received the medicine initially and missed it in the packaging. I reached out to support and they never billed me for the replacement I received even though it was all my own negligence. I will continue to use Good Life Meds and recommend them to you as well.
Goodlife Meds all they way !!!
I’ve been with Goodlife meds for 6 months
I absolutely love what they have to offer me in my peptide journey
There are 100s of places to get peptides from
But Goodlife is quality and reasonably priced
And shipping and customer service is top-notch if I ever run into some questions or issues I just call Ingrid and she takes care of it. I literally get my meds next day and they’re shipped to UPS
And I am looking and feeling better than I’ve ever felt
This is what they mean by aging gracefully!!!
NAD+ and Gluthathione are game changers
Don’t wait if you are considering do your research and order it
In a week your gonna feel better in two weeks
You’re going to ask yourself why you waited !!!!
Finn the Ai support chat is not very…
Finn the Ai support chat is not very helpful (why I deducted one star) but once I was connected with Bailie, she helped my worries go away and fixed my issue in no time. Thank you!
100 stars!!!
Good Life Meds has provided excellent customer service, and Carmen deserves special recognition. She is incredibly responsive, patient, and kind in every interaction. Whether I’ve had a quick question or needed more detailed support, Carmen has always handled it with professionalism and care. Her dedication reflects so well on the company. I’m very impressed and grateful for the level of service she provides.
Skinny King
Great service through and through. Meds have been getting here quick and I'm dropping the lbs I've been needing to! Thank you Good Life for your easy service and effective meds that are getting the job done. Everybody better watch out for this new body!
I love Good Life
I love Good Life! The process is super simple and their customer support is very efficient, too! I loved that you just fill out your form and then a few days later, meds are at your door! They should be your choice if you want a company that provides fast and easy service.
Good Life Meds is incredible
Good Life Meds is incredible. The process is so easy and fast shipping. I had to speak to a customer service rep tonight to help with my prescriptions. Sarah was absolutely great. She helped with everything and went above and beyond for me.
Charged but never shipped, bad communication.
My subscription renewed on June 6th. I was charged for my order but it never shipped. The order has been “pending” for 11 days. I have repeatedly checked in with their support. First they said it might take 5 business days. After that time period passed they said they said they would have an update in 24 hours. After that day passed there was no communication. I reached out and they told me they would have an update in 24 hours again. This is not the only issue I’ve had with this company over the past few months. Their communication is horrible, the website doesn’t work correctly, and once after completing a check in, they double charged me and refused to refund me. They blamed me for signing up for a second prescription for the same medication. I never did! I only filled out the doctor check in request they sent, and regardless, their doctor should not have approved a second subscription for the same medication. I have tried so hard to be patient with them but it’s one issue after another. I expect better customer service for how outrageously expensive these products are.
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