GO Markets Reviews 

Xavier and his assistant is professional, really good trade system.

We’ve had to deal with Go Markets as my father in law passed away last December. He held an account which had £69.33 in it and as executor, we’ve been trying to close the account and claim the money back. The amount of hoops we’ve had to jump through to get the money back is ridiculous for such a small amount of money. Despite starting this process in January they still haven’t been able to tell us when the money will come back. One to avoid.

I was a bit skeptical at first but my experience has been fantastic with the returns on my money, much better than sitting in the bank

No comission/free of charge
Easy to widraw
When we trade, the app very response no time lag

Overall GoMarkets support team is helpful, patient and knowledgeable with their services. Would have been better if GoMarkets include pdf for all assets that they carry with asset specs (minimum lot, maximum lot, base currency of asset, asset class, max leverage available etc) (not necessary spreads as this can be seen from their site)

They are the ONLY brokerage i came across that has fair spreads, and ZERO commissions on Gold (they just announce it this month). Across most major indices FTSE100, ASX200, DAX40, WS30, NDX100, the maximum leverage is 500 and maximum lotsize 500. Never seen in most ECN base brokerage, especially in Ctrader platform.

They also have cash rebate credited into clients accounts with a minimum of $10M USD base on closed trades only. If i could reached in future this rebate is definitely above most IB's rebate. Starting at 10% for minimum $10M USD closed trades for a calendar month

I just requested a credit card withdrawal 5 mins ago as of this survey so will rate them again on promptness and speed to process and pay me since its now within their processing time/date

Looking forward to being their client for a longer term

Notes:
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*ASX200=Aussie 200
FTSE100=UK 100
NDX100=US Tech 100
WS30=WallStreet 30
DAX40=Germany 40

I've only just started using GO MARKETS and it's been a positive experience so far. Spoke to the sales rep a few times and it was easy to get an account setup compared to other brokers on the market.

Took a few days to get used to the software, after using it for a few days especially the Ctrader software, I was able to learn and customise my profile to how I want it. Overall great software with good customer support.

scammers..if you make a profit they not pay .. first few times good after that they take your profit like "XAUUSD spread adjustment" worst broker in my life.

Good broker, good execution, very low spreads, good support.

C trader with Go markets it’s great choice.

Top, perfect

Good operator, speaking clear English knows what she is talking about. Helpful respectful.

Withdrawal Delayed for Weeks Without Clear Explanation

On April 23rd, I requested a withdrawal of $25,813.77 in USDT from GoMarkets. As of today, May 16th, the funds have still not been released.

The wallet address I used has been verified and used multiple times for both deposits and withdrawals. I’ve been trading with GoMarkets for over a year without any issues until now. However, shortly after submitting my withdrawal request, I was suddenly asked on April 29th to complete a video verification. This involved reading out my past deposit details on camera, showing my face, and holding my ID and card — all according to their instructions.

I submitted the video on the same day, and GoMarkets confirmed they received it without any problems. Since then, I have not been asked for anything further. Yet the withdrawal remains pending.

The only response I’ve received is that the review is taking “longer than expected,” and that I should simply wait until they contact me — with no clear reason or timeline provided.

This experience has been extremely disappointing and stressful, especially after having a previously positive relationship with the company.

Excellent leverage and customer service.
Withdrawals needs improvement t takes 2 days to hit the bank when other firms are instant or within a day now a days.

I registered with this broker having completed all standard KYC procedures, including document uploads and account verification.

On April 4, 2025, I submitted a crypto withdrawal request of $23,649.33.
Surprisingly, on April 7, I received a message requesting an additional KYC video, despite having already been fully verified at the time of account creation.

I submitted the requested video on the same day (April 7), but as of today, April 23, the status still shows as "under review," and there has been no progress on the withdrawal.

Customer support has been slow and uninformative, offering no estimated timeline or clarification for the delay.

As someone who entrusted a large amount of capital to this platform, this experience raises serious concerns about their withdrawal procedures and internal communication.

I am posting this review to share my experience transparently with others who may be considering using this broker.
If the issue is resolved reasonably, I’m open to updating this review to reflect the final outcome.

+ I requested a withdrawal on April 4, but as of June 27, it still hasn't been processed.
I haven't received a single reply to any of the multiple emails I've sent.
Customer support is often unavailable, and when they do respond, it's only to say, "We're sorry, please wait."
Despite the large amount of $23,649.33, nearly three months have passed without a withdrawal or any reasonable explanation.
There has been no effort to clearly communicate the cause of the delay to the customer.
Based on reviews, it seems such issues are more common among Korean users.
Korean users should be especially cautious when considering GoMarkets.

+As of August 1, my withdrawal is still not processed. On live chat, I am constantly told “we’re sorry, please wait a little longer,” but they never give a clear or confident answer like “your funds will definitely be withdrawn no matter what.”

I even emailed the main GoMarkets headquarters (not GoMarkets SVG) explaining the situation and requesting assistance, but their response was that they cannot intervene in this matter.

Just because “GoMarkets” has high ratings on review websites doesn’t mean you can blindly trust it. You need to carefully check which GoMarkets entity you're signing up with, and what reviews say about that entity. Otherwise, you could end up in the same situation as me. Once a problem occurs, no one will help you.

1. I asked to speak with a senior manager from the relevant department, but the request was denied.

2. When I asked how customers can be protected if a withdrawal fails, they delayed the answer for months and eventually said they couldn’t explain due to legal reasons — which means customers have no way of knowing how they’re protected, and therefore are not protected at all.

3. They have never provided a reasonable explanation about the current status or why the withdrawal is delayed.

4. Many people sign up just by seeing the GoMarkets name and high ratings, but not all GoMarkets entities are the same.

I've been trading since 2016, I've used and get to know most brokers out there. Since what I do is scalp most of the time I always needed the best brokers with spread and commissions. I could not be happier than using GoMarkets. Also, GoMarkets made the relationship between the customers and the broker be in a completely different level I experienced before. A shout out to my account manager Klaus, who has always been in contact. I could not recommend more this broker.

Great broker. Good Spreads, good trading conditions.
Very good customer service, namely Matteo. Very quick replies, explains everything well with understandable instructions in case there are some difficulties or issues (issue was in my sphere due to my laggy internet). Very quick withdrawal, same day bank transfer (SEPA).