Fast delivery. Unfortunately my scooter had a few small scratchmarks even though it was purchased as brand new. I contacted the company, had a few friendly and polite mailcontacts and got compensated... See more
Company replied
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See what reviewers are saying
The portable scooter is fantastic and has enabled a revolutionary change. It takes some time to learn how the product works, and to understand certain noises and manual brakes etc. It is not always, i... See more
Overall satisfied with the purchase and the on-line information on the Blimo website as well as the method of payment (Klarna). DHL-driver had not been really well-prepared for the home delivery t... See more
My neighbour has a Blimo mobility scooter and it had a problem with the battery system. I reached out to Blimo support and received a prompt reply with all of the information I needed to order and rep... See more
Company details
Information provided by various external sources
Hjälpfordon för privatpersoner, företag & industri Vår målsättning är att erbjuda ett brett sortiment av hjälpfordon till Sveriges lägsta priser. Detta utan att tumma på kvalitet och service. Våra låga priser möjliggörs av att vi gör våra inköp direkt hos tillverkaren och säljer direkt till slutkund via Internet. Med låga omkostnader kan vi hålla betydligt lägre priser. Vi har funnits på den svenska marknaden sedan 2005. Vi har lång erfarenhet av inköp i Asien och har byggt upp goda relationer till våra leverantörer. Vi kan således garantera produkter av högsta kvalitet. Våra relationer till tillverkaren innebär även att vi har tillgång till reservdelar och teknisk support på alla våra produkter. Detta är en trygghet inför framtiden. Vi finns i Norrtälje, 45 minuters bilväg från Stockholm. Boka gärna en tid för demonstration av våra produkter! Adressen till vårt varulager är: Nordbutiker i Sverige AB Gösvägen 28 761 41 NORRTÄLJE
Contact info
Gösvägen 28, 76141, Norrtälje, Sweden
- 08-123 507 20
- info@blimo.se
- blimo.se
4.1
Great
725 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have note started using it yet
24 July 2026
I did not get a complete asset
I did not get a complete asset. Not even after complaining. At last I got something which I at last managed to complete it but not tha way as it was ordered cstastrsphy
27 June 2026
Reply from Blimo
Hi Tom,
Thank you for your review. I am sorry to hear that you didn't get what you were expecting. We'll take this further, to make sure this will not happen again in the future. Thank you again, for your contribution.
You are too fast with regard to…
You are too fast with regard to delivery on site! A more flexible time of delivery would be good!
22 June 2026
Polite and friendly customer service
Fast delivery. Unfortunately my scooter had a few small scratchmarks even though it was purchased as brand new. I contacted the company, had a few friendly and polite mailcontacts and got compensated regarding the price without any problems. I bought the scooter Blimo Moto Sport 950 and is very satisfied with the product.
6 May 2026
Reply from Blimo
Hi Jaana,
Thank you very much for your kind review and for taking the time to share your experience. We apologize that the scooter had a few minor scratch marks upon delivery, but we are happy to hear that you were satisfied with how the matter was handled and that you are enjoying your Blimo Moto Sport 950.
It means a lot to us that you appreciate our customer service, and we hope you will have many great rides ahead. 😊
Reply from Blimo
Hi Roland,
Thank you for your review!
Great to hear that you received a clear and prompt response, and that the delivery was fast. We always aim to provide smooth and efficient service.
We hope everything continues to work well for you going forward!
I have previously been used to reaching…
I have previously been used to reaching you by phone. I had a problem that I could not get an answer to via your new system. I wrote an e-mail that could not give a clear answer but different possibilities. So the handling of my problems took a lot of time not only for me but it is clear not for you. I will buy a new product, not an electric scooter but a small electric car. But I will probably not do it with you. It must be nice for you to have a system that saves you a lot of time but can sometimes cause problems for your customers. Have a good time
10 November 2025
Tech issues- no customer support available
Hi Blimo, i have submitted a service request through the request form on your website- if you do not receive the request- check your back office flows.
Update 1. After one week of waiting on the customer support team they finally sent me an email: have you followed the manual and charged your newly purchased electric equipment.
Have a nice weekend
No flipping comments at all - I will wait one week more for the next question - maybe I didn’t check tire pressure……
_________________
Request:
Unfortunately, it appears that a public review is the only effective way to reach your customer service. Your phone lines closed for well over a year, why keep a phone number on your website?, after frustrating “service” by a chatbot, I have sent you a contact form request -and then received an automated reply stating that a response may take up to four working days. For newly purchased essential mobility equipment, this is not an acceptable waiting time.
My issue is as follows:
I am experiencing a technical problem with my order 65147071, Trigger three-wheeled scooter, article number 93015300 / 30150401.
There is no power when activating the ignition. No lights are working, and the horn does not function. This strongly suggests an electrical issue. There is also no spark when operating the safety switch.
I would appreciate prompt technical assistance to get the scooter operational.
Product ok but customer service horrendous
Michael
7 January 2026
Reply from Blimo
Hi Michael,
Thank you for updating your review and taking the time to describe your experience in detail.
We sincerely regret the frustration this situation has caused you. We understand that for newly purchased mobility equipment, especially when it is essential in daily life, timely and clear communication is crucial. In this case, we clearly did not meet reasonable expectations.
We take your feedback regarding our communication very seriously. Your comments about our contact channels, internal processes, and the perceived lack of progress in troubleshooting are noted and will be reviewed internally.
While it is positive that the product itself meets your expectations, we understand that the support experience has had a negative impact. We hope to turn this experience around and make you satisfied in the future, so that you can have a better impression of Blimo and our services.
Please remember that you can always reach us directly at info@blimo.se for any assistance, and we will do our best to help promptly.
Thank you for sharing your experience openly. Your feedback is valuable for us as we continue to improve our processes and communication.
Reply from Blimo
Hi Olle,
Thank you for the kind review!
We’re glad to hear that the delivery was fast and that everything arrived in good order. We hope you’ll continue to be satisfied going forward.
Very quick delivery
Very quick delivery. Very pleased with the wheelchair so far, taking it outdoor for another test drive tomorrow.
1 December 2025
Reply from Blimo
Hi,
Thank you so much for your great review.
We’re really happy to hear that the delivery was quick and that you’re pleased with your wheelchair so far. We hope it continues to meet your expectations on your next test drive outdoors.
If you ever need any assistance or have questions, feel free to reach out to us.
Don't repair, replace
I tried to repair a wheel with puncture after puncture ending up replacing the wheel, now it's good again
10 November 2025
Reply from Blimo
Hi,
Thank you for sharing your experience.
We’re glad to hear that your bike is working well again after replacing the wheel, even if it was unfortunate that you had to deal with several punctures beforehand. We hope everything continues to run smoothly and that your overall experience will be even better going forward.
Thank you for your review!
The sincere attitude towards solving my…
The sincere attitude towards solving my problem and in the end actually working it out.
16 October 2025
I dont know but I am satisfied.
5 October 2025
Reply from Blimo
Hi!
Thank you for your feedback.
We understand your concern, but we would like to assure you that all our products are checked before delivery to ensure that everything looks and functions as it should.
We’re sorry if your experience gave a different impression and appreciate you taking the time to share your thoughts.
Please contac us at info@blimo.se to help you if you have any further questions.
Reply from Blimo
Hello!
Thank you for your feedback and your comment.
We always strive to provide all the spare parts our customers need and do our best to keep them in stock or order them for you.
We cannot see any ongoing case linked to your name or order number, so please feel free to contact us through our contact form and let us know which part you are looking for: https://blimo.zendesk.com/hc/sv/requests/new
Reach out and we’ll be happy to assist you further!
Fast delivery
11 August 2025
Difficult to stear the bicycle an too…
Difficult to stear the bicycle an too powerful for my 79 years.
13 August 2025
Reply from Blimo
Hello!
Thank you for your feedback. We're sorry to hear that you found the bicycle difficult to steer and too powerful for your needs. We always aim to offer bikes that suit a wide range of riders, and your input is valuable in helping us improve. If you'd like, we’d be happy to help you find a model that better fits your comfort and preferences.
You can always contact us on info@blimo.se.
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