Bikecreek Reviews 

285
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

salam alaikum , peace be upon you 🙏 first thank you for being connected with me and i really appreciate those words from you jeremy , it gives me the positive experience with your connection .. and j... See more

Rated 3 out of 5 stars

Not a very clear system when looking at emails sent. Unaware of gift cards and top ups etc or that you are signing up to an account or a subscription, very confusing set up. More transparency ne... See more

Rated 4 out of 5 stars

Hubo un intento de estafa a traves de tik tok y aparentemente parece que se va a resolver en espera de la devolucion

Rated 4 out of 5 stars

I got charged for 41€without knowing the reason, and when trying to cancel i received a compensation email stating that the money will be refunded and it did not refund to my account yet. Edit :they... See more


Contact info

3.9

Great

TrustScore 4 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(285)

285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers. They pretend to be a different webshop and once paid they have you on a membership and hide behind their terms and conditions which do not show in de payment process.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammed by a facebook post fronted as Go Outdoors. Thought i was buying a backpack, had 2 pending payments in my account. Contacted my bank straight away.

30 July 2026
Unprompted review
Rated 3 out of 5 stars

In the end "Well Done".

Not a very clear system when looking at emails sent. Unaware of gift cards and top ups etc or that you are signing up to an account or a subscription, very confusing set up. More transparency needed for customer to grasp what is happening.
Thankfully, however, a good response from the support team, Zoe being a member of that team, who was helpful in obtaining a full refund after my refund request being downsized by chat email response.
In the end, Well done!!

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Advert was offer to buy books. No Apple Pay available, thankfully used my credit card. Purchase made in a hurry didn’t do my usual research until afterwards. Stop the transaction , then received notification that more attempts had been made to take further monies,

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Bikecreek.com additional charges.

The process to report my concern regarding the company and charges was straightforward.
The report was escalated within the hour and the outcome was positive.
Excellent service from Capital One.
A huge thank you to Jamal from the Escalation Lead.

15 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look