BigScoots Reviews 

Our nonprofit has been hosting with Big Scoots for many years. They have been above and beyond the whole way. Down time is zero. Support is 120%. It's a small team at Big Scoots, but human response is lightning fast, super knowledgable, and thorough. We could not be more satisified.

I've been really happy with BigScoots hosting my food blog. What stands out most is their customer support. The team is friendly, knowledgeable and quick to respond whenever I need help. They make dealing with technical issues much easier, which is especially important when you're running a website as a business. It's reassuring to know I can count on them, and I'd happily recommend BigScoots.

They are incredibly helpful and always answer right away! Could not recommend them more and I have nothing negative to say!

Wonderful host that I've been using for years! They are always so quick to respond and so incredibly helpful. I can't recommend BigScoots enough.

BigScoots is the second hosting platform I’ve used and now I will never change. They have been so easy to contact and always respond quickly. Any question I have they can help me with and always have a solution with options for me to decide what direction would be best. I am always shocked by how helpful they are. I would recommend them to anyone who is a beginner like me.

I really like how easy Bigscoots is to use! Very convenient, and a great price!

When there is an issue, I get replies quickly. When I have a question, I get a quick reply. Any problem is usually resolved before I can re-check my email. I've been a customer for years and have zero complaints which is exactly what you'd want from a hosting company.

We have been using BigScoots for our ecommerce sites and wordpress blogs since 2024 and are very happy with the service and price. Support is super responsive and help solve any issues we have very quickly.

I’ve run an e-commerce business for over 15 years, and in that time I’ve been through about a dozen hosting providers. I’ve seen it all: slow support tickets, finger-pointing when something breaks, and companies that stop caring once they have your credit card on file. BigScoots is hands-down the best I’ve ever worked with, and it isn’t even close.

What sets them apart is communication. When something comes up, I’m talking to people who listen, understand the problem, and keep me in the loop until it’s resolved. And it does get resolved, quickly. For an online store, downtime means lost orders and frustrated customers, so that matters more than any spec sheet.

What really earns my loyalty is that they go out of their way to help. They don’t do the bare minimum and close the ticket. They treat my site like it matters to them as much as it matters to me. That’s rare, and after 15 years I don’t take it for granted.

If you’re running an online store and you’re tired of hosts who treat you like a ticket number, make the switch. BigScoots has earned a customer for life.

Reliable, helpful, responsive hosting company. Been with them many years, zero complaints.

Switching to BigScoots was the best thing I could do for my blog! Not only is the staff super friendly, they're also knowledgeable, helpful, and quick to take care of requests whether big or small. Highly recommend!

Whenever I need help with anything I always get a prompt and helpful response. No long wait times, no need to pay extra. Bigscoots has been awesome compared to my last host!

absolute game changer. best hosting i have ever worked with. incredibly reactive and friendly team. knowledgeable, reactive, aware, funny, smart, and most of all: running a solid product for a great price. the best customer service in hosting i have ever seen and i have been doing this for > 20 years. special shout out to my amazing support engineers always there to help - iykyk!

Very prompt with customer service and totally worth every $

Fantastic service and super friendly people.

Would def recommend Bigscoots. Been with them for over 3 years and they've always exceeded expectations whenever I'd ask any technical question about my site!

The customer service staff are extremely helpful and quick to respond, and have helped me many times. Highly recommend BigScoots, I wouldn't use anyone else.

You guys have fantastic service. You're prompt to help. I love hosting with BigScoots.

I've been with BigScoots for years, and I am not going anywhere! They are so responsive, and I can count on quick solutions to any problems I need help with.

I've had my websites with BigScoots for several years and they are very responsive and helpful anytime I have a question. They're happy to give me advice or take care of anything on their end for me so I don't have to worry about getting it right. Highly recommend.